Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThis is the worst company I have ever dealt with. There sales staff have all the chat until the agreement is made. The team then and paper work professional. However don't be fooled. They could not be more unprofessional, rude, arrogant, unhelpful if they tried.
I would never recommend this company to anyone.
Lisa · 25 June 2024
Agent replied · 23 October 2024
Dear Lisa, I am sorry to read your 1* review comments. I understand that our Area Director has already been in touch to discuss this further with you. Kind regards, Negin, Customer Relations Team
★★★★★ 5/5
GoogleThis has truly been my most exceptional renting experience yet, thanks to our agent, Matt, who has been incredibly helpful and professional throughout. Renting can often be a lengthy process fraught with challenges, but with Matt's assistance, every query we had was promptly and expertly addressed. We're absolutely thrilled with our new home. Thank you, Matt!
Runqi · 26 April 2024
Agent replied · 23 October 2024
Dear Runqi, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
TrustpilotAbby was proactive and efficient
Our Flat was coming up for renewal in 3 months time. But Abby was proactive in getting in touch with the tenant to agree the price. Every thing was so efficiently sorted. Abby kept me informed at all times during the process.
Susheela · 12 March 2024
★★★★★ 4/5
TrustpilotThe letting agents and my property…
The letting agents and my property manager were so approachable and accommodating. I like how they conveyed the policies and procedures on how to rent in the UK. They provide clear information on what you need in moving to the property. They are easy to reach and answered my queries instantly. I highly recommend choosing Life Residential as your property management if you are looking for a flat to live in London.
Robin · 17 March 2023
Agent replied · 24 October 2024
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
★★★★★ 5/5
GoogleThomas is very helpful and efficient.
N · 26 May 2024
Agent replied · 23 October 2024
Dear N Lynn, Thank you for leaving a 5 star Google review. Kind regards, Negin, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Agency - Who provide great support as a tenant
We’ve been with Life Residential for a couple of years now, they’ve been a great support whenever we have needed them.In particular I’d like to call out Chris M, our property manager. Anytime we’ve needed him he has been straight on it to support us and keep us informed. Sorting out our new lease with Chris in charge of things recently was both very pleasant and seamless!
Conor · 9 August 2023
Agent replied · 24 October 2024
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
★★★★★ 5/5
TrustpilotKalidass Uvaraj is always very prompt…
Kalidass Uvaraj is always very prompt at repying to any queries or issues I have. Makes it very easy and comfortable knowing how attentive he is being so far away
Matt · 7 October 2024
★★★★★ 5/5
TrustpilotVery reliable and professional…
Very reliable and professional residential services in London. Mr Ralph and Abby Gooptu have made my experience with LiFE Residential a very pleasant one. The moving in process was very easy going. The space considering the current market is reasonable. I would recommend LiFE Residential to anyone looking for property in Southark and central London.
Ali · 2 May 2024
Agent replied · 24 October 2024
Dear Ali, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleMatt and Ralph are two of the most exceptional agents. It’s been an absolute pleasure dealing with them personally and the company as a whole. They have both been very transparent, accommodating of any last minute requests and an overall
Exceptionally efficient. Highly recommend life and as a family we will be using them for future home purchases! Thank you both!
William · 28 December 2023
Agent replied · 23 October 2024
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
★★★★★ 5/5
TrustpilotGreat Service
Life residential and in particular Colm Walpole have been very professional, efficient and friendly. They quickly found a new tenant for my property. I would recommend them without hesitation. They were always very polite, a pleasure to deal with. Many thanks to Colm and all involved.
VW · 26 October 2017
Agent replied · 24 October 2024
Hi VW, it's lovely to hear that Colm offered you a great lettings service and was able to find a new tenant for your property. Thanks very much for recommending us and for your feedback, it means a lot!
★★★★★ 5/5
TrustpilotClaudio is an excellent member of the…
Claudio is an excellent member of the life residential team who customer service skills are outstanding. He is professional, knowledgeable, friendly and polite. I am very happy I have him as my agent and very grateful to be working with him going forward .
Baljeet · 8 January 2024
★★★★★ 5/5
TrustpilotOur rental agreement recently came up…
Our rental agreement recently came up for review and Abby Gooptu from LR really did an excellent job for us. Good advice given and is always very quick to respond to any queries. She successfully negotiated a new agreement with our tenants that was very satisfactory to all parties. Would highly recommend
Val · 14 June 2024
Agent replied · 24 October 2024
Dear Val, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
TrustpilotJack Piggott - great support!
Jack Piggott was very quick to address all maintenance issues within the flat, he was quick to respond and very effective
Piotr · 13 May 2023
Agent replied · 24 October 2024
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
★★★★★ 5/5
TrustpilotVery professional and helpful staff
Very professional and helpful staff, they have a full property management option for Landlords which is reasonable priced and take care of absolutely everything, as an example they found that my EPC was outdated and they renew it for me at a very good price as they do many at the same time and the great news is that the updated EPC scored a better rate😀👏, would recommend them 100%
Roberto · 4 April 2023
Agent replied · 24 October 2024
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
★★★★★ 5/5
GoogleRalph and Honey were very helpful!
Solene · 26 April 2024
Agent replied · 23 October 2024
Dear Solene, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our South Bank office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team
★★★★★ 1/5
TrustpilotIts the worst company ever
Its the worst company ever, They took our deposit and after this they do not answer any telephones nor emails. Scammers to the Full. We will file a Lawsuit against them.ADVICE , DO NOT BOTHER WITH THEM AND MOST IMPORTANT DO NOT GIVE THEM ANY MONEY.
Ioannis · 12 September 2024
Agent replied · 24 October 2024
Dear Ioannis, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Katie, Customer Relations
★★★★★ 5/5
GoogleVery nice people helping out with tenant, patient and professional.
孙铭蔚 · 23 November 2025
Agent replied · 23 December 2025
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
★★★★★ 5/5
TrustpilotAmrita Rathod recently managed a…
Amrita Rathod recently managed a tenancy renewal for a property in London, the service was professional and prompt - with complete transparency and clarity. Delighted to have Amrita at LiFE taking all of the stress out of the process!
Donagh · 16 December 2025
★★★★★ 5/5
TrustpilotGreat care in looking after us
The senior property manager looking after our property at Life Residential Zoe Zenonos, has been exceptional in her care in always maintaining constant communication. doing the best in care of the property. Could not ask for a better person.
GEETA · 19 December 2024
Agent replied · 26 December 2024
Dear Geeta, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, katie
★★★★★ 4/5
TrustpilotGreat service by Claudio- He is always…
Great service by Claudio- He is always there when i need support and follows up with any outstanding queries. Thanks Claudio!
H.S · 4 April 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
★★★★★ 5/5
TrustpilotVery prompt and quality response.
The issues and questions we raised were handled and responded very quickly by Kalidass Uvaraj. His responsiveness and prompt response are much appreciated. Thank you and please keep up this high standard of client service at LIFE Residential. Best, Haryanto
Haryanto · 29 November 2024
Agent replied · 26 December 2024
Dear Haryanto, We really appreciate you taking the time to leave such lovely comments about Kalidass. They will be so pleased to read your 5* review. Kind regards, Katie
★★★★★ 5/5
TrustpilotI recently worked with Abby Gooptu for…
I recently worked with Abby Gooptu for my contract renewal and was really impressed with her service. She was super patient and helpful throughout the whole process, making everything straightforward and stress-free. Really appreciated her help and would definitely recommend her.
Chong · 30 January 2024
★★★★★ 5/5
TrustpilotLauren Turner
Lauren has consistently demonstrated exceptional efficiency and outstanding service as our property manager. Her attention to detail and proactive approach ensure any issues are promptly addressed, often before we notice them. We are incredibly grateful for her dedication and wholeheartedly recommend her as a top-tier property manager.
Dek · 8 August 2024
Agent replied · 24 October 2024
Dear Dek, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Negin, Customer Relations Team
★★★★★ 5/5
TrustpilotLife team conducted the meeting in a highly professional manner
Life team conducted the meeting in a highly efficient and professional manner . My property manager Ms Darcey Nicholls and property sales manager Valentins were on time and satisfied me with my questions and any concerns . Happy to have met them .
Zafar · 14 December 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
