Trusted Agent profile · Lambeth

LiFE Residential South Bank reviews in Lambeth

4.5

★★★★★ Excellent

1,355 reviews across 2 platforms

252 Westminster Bridge Road, London, SE1 7PD, Lambeth, SE1 7PD

LiFE Residential's office in Lambeth, at 252 Westminster Bridge Road, is rated 4.5 out of 5 across 1,355 reviews on two platforms, including 354 Google reviews rated 4.7.

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4.7 / 5

354

Reviews on Google

This office

Trustpilot logo

1,001

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

4/5

Trustpilot

Thanks Abby Gooptu for your assistance…

Thanks Abby Gooptu for your assistance and endeavours re the renewal !

Christian · 31 May 2024

Agent replied · 24 October 2024

Dear Christian, Thank you for taking the time to leave a wonderful 5* review. Abby will be thrilled to read your kind comments. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Thank you to Abby Gooptu

Abby Gooptu has been very helpful, a big thank you to Abby Gooptu.

Will · 9 May 2024

Agent replied · 24 October 2024

Dear Will, Thank you for taking the time to leave a lovely review regarding Abby. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Life Residential

Abby Gooptu was very polite when spoken to on the phone. He was quick to respond to our queries and acknowledged our email when asked to do so.We were impressed by his helpful and friendly attitude.

Gillian · 10 October 2024

5/5

Trustpilot

Review on James Dixon

Other than securing a tenant for us within days, credit was also given for James’ detailed analysis enabling us to make a quick decision on the offer received. He is responsive and professional. I would have no hesitation to recommend James to my friends who require real estate agent service and advice.

Richard · 15 February 2018

Agent replied · 24 October 2024

Hi Richard, thanks for your feedback. We're happy James was able to help you secure a tenant fast, he'll be pleased with your recommendations.

5/5

Google

Did a viewing with Matt Herring who is by far the best agent I have ever dealt with. I had a great experience and definitely felt that he went that extra step to get me the information I needed. I will definitely use Life Residential and especially Matt in the future! Thank you Matt!

David · 24 October 2023

5/5

Trustpilot

The house inspection

We had Samara for the house inspection and the check was really smooth regardless we were busy and did not have long time for the inspection.

Ayana · 5 June 2026

5/5

Trustpilot

Thank you very much Abby

Thank you very much Abby, Renewal Department.He did a great job, he help me to renew my tenancy agreement. Abby was very helpful through the entire process and also very much supportive. It is really appreciative.

Resmi · 5 October 2024

5/5

Trustpilot

Very helpful and quick to respond

Very helpful and quick to respond. If there any issues at hand ther ensure that it is resolved as quickly and hassle free as possible

Hashim · 12 June 2026

5/5

Trustpilot

Thank you Abby for the seamless renewal…

Thank you Abby for the seamless renewal process. I'm grateful. Emeka

Emeka · 7 June 2024

Agent replied · 24 October 2024

Dear Emeka, Thank you for leaving a wonderful 5-star review. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Review about Nicola

I echo the reviews about Nicola. She is responsive, efficient and proactive. I am very grateful to Nicola for all her help in managing my property. Thank you Nicola.

Sonia · 4 April 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us feedback, it’s greatly appreciated.

5/5

Google

Matt has been very helpful with helping us get done the whole rent process. Much appreciated!

Sherry · 26 February 2024

Agent replied · 23 October 2024

Dear Sherry, Thank you for leaving a 5 star Google review. Kind regards, Katie, Customer Relations Team

5/5

Google

It is rare to encounter a professional who balances high-stakes negotiation with seamless operational execution as effectively as Life Residence. Having worked with them on the recent transaction, I can state without reservation that their …

Aby · 16 March 2026

4/5

Trustpilot

Szilvia - Helpful communicator for helping us to renew

Szilvia was helpful in communicating our questions and counteroffer to the landlord, in which we’ve been able to renew our tenancy thanks to her.

Haziq · 14 August 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us feedback, it’s greatly appreciated.

1/5

Trustpilot

Quick to Take Your Deposit, Impossible to Get It Back

After renting through Life Residential for around three years, I am extremely disappointed by how they have handled the end of our tenancy.

Siddhi · 22 June 2026

5/5

Trustpilot

Uvejs Cerimi of Life Residential…

Uvejs Cerimi of Life Residential provided excellent service during the process to let my apartment. He was very proactive. He anticipated my needs and always provided timely responses and solutions. He was also very effective, efficient, courteous and professional in his work. Dealing with Uvejs was a very pleasant experience.

Ned · 19 October 2018

Agent replied · 24 October 2024

Hi Ned, thanks for your feedback. We're pleased Uvejs provided an excellent service when letting your flat, showing professionalism in his dealings with you. We're sure he will be pleased to hear of your comments.

5/5

Google

Ralph and the team ensured that my property search was stress-free and went smoothly, particularly as I was returning to the UK after 16 years and was unfamiliar with the process. I have no hesitation in providing them with my strongest recommendation and sincere thanks.

Scott · 24 October 2020

Agent replied · 23 October 2024

Hi Scott, welcome back to the UK, firstly! Thank you for leaving feedback - we appreciate that it can be difficult navigating the property market in the UK and that's why we're here to help - enjoy your new home and don't hesitate to contact us should any issue arise!

5/5

Google

I am delighted with the attention to detail and personalised service I receive from Rebecka Hegardt. There are at times a confusing number of departments to deal with and Rebecka has been indispensable in providing a single common interface. She is a good ambassador to for Life Residential.

Henry · 25 October 2019

Agent replied · 23 October 2024

Hi Henry, thank you for your feedback. Great to hear Rebecka is doing a good job.

5/5

Trustpilot

Great work Property Manager Dimple Gopal

Property Manager Dimple Gopal was really proactive, had great communication. She helped us, the tenants in Denison House: solved all issues with full professionalism and empathy. Great work!

Slipsen · 6 April 2023

Agent replied · 24 October 2024

Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.

5/5

Trustpilot

Great service

Great service, always available to support, resolve issues, and discuss anything promptly. I feel very lucky to be in the hands of Adam Fletcher; he is genuinely one of the most caring and reliable agents I’ve worked with. Simply the best.

Simone · 20 January 2026

5/5

Google

Just moved in to the new property and me and my partner love it! Lettings agent (Leah) was amazing! Presented everything well. Answered all the questions and any concerns we had. Very genuine person. A great assest to your company! Thank you for helping us find our new home!

Joe · 2 November 2024

Agent replied · 9 November 2024

Dear Joe, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

4/5

Trustpilot

Kalidass Uvaraj has been amazing…

Kalidass Uvaraj has been amazing following us!

Carlo · 26 July 2024

Agent replied · 24 October 2024

Dear Carlo, Thank you for leaving a 4* review. We look forward to seeing you again in one of our offices. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

I want to thank Rosita for good…

I want to thank Rosita for good service. Last time she immediately helped to organise engineer visit to fix an issue with my washing machine. Thanks!

Customer · 25 May 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us feedback, it’s greatly appreciated.

5/5

Trustpilot

Tenancy Renewal via Abby of Life Residential

I have just had a tenancy renewal through Life Residential's Renewal Department. I was looked after by Abby. He did a fantastic job and handled the negotiation very diplomatically between myself and the tenant. He achieved a satisfactory conclusion for both sides and didn't falter when a couple of unexpected issues cropped up. Great job and much appreciated

Gavin · 30 May 2024

Agent replied · 24 October 2024

Dear Gavin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Recommend Senior Property Manager Kalidass

I had a great experience when I renewed my contract. Kalidass is very professional and very dedicated to his work. I am very happy with his work. Thank you so much.

Claudia · 6 December 2022

Agent replied · 24 October 2024

Thank you for taking the time to leave us feedback, it’s greatly appreciated.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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