Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExtremely helpful, proactive and communicative team, pleasure to work with and would recommend. Nick, Bobby and Alfie ensured I had all the information I needed to rent my flat and responded quickly to any queries. Thank you!
Georgia · 9 January 2023
Agent replied · 8 January 2025
Dear Georgia, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 1/5
YellFind me a perfect Letting Managing Agency
the management is terrible. The staff are aloof and have no consideration regarding landlords. When contractors had to carry out maintenence jobs I was not sent 2 estimates or quotations and I was overcharged. At the end of tenancy I could not claim damages and although the tenant agreed to pay for damages I was not refunded . The Check out Firm provided by Frank Harris but paid by me did not deliver the utilities readings which I had to do it myself and sent them to Frank Harris for the tenant to settle the account.
GfR · 28 July 2021
★★★★★ 5/5
TrustpilotVery Good Experience with Charlotte - Barbican
Happy living in our apartment for a month now thanks to the good work of Charlotte at Frank Harris Barbican.The online advertised flat was available: unlike some of their competitors using some token-unavailable flat to gather contact details, they were prompt to accurately display then update their online offering including ours which was very much appreciated (and professional).The visit session was rapid: we spent an afternoon visiting with Charlotte then immediately picked up a flat.Charlotte and her management also impressively succeeded in negotiating the condition we proposed and getting things sorted in the (short) period we requested.The paperwork part was a bit laborious however as the company they use for referencing checking "The Letting Hub" kept asking for additional papers pretty much daily generating quite a bit of discomfort (that could be put on COVID as our previous agency went bankrupt indeed so the referencing was not straightforward...)Additionally, the flat needed some TLC as it was set for sale (before the pandemic) therefore was not very much ready for renting. As of today, some things are still not fixed although getting taken care of soon hopefully.Overall a very good experience; very much recommended and very much good work to Charlotte!
Ad · 6 June 2021
★★★★★ 5/5
GoogleAdeel helped me find and secure a beautiful 1 bedroom best agent in London x
Chen · 13 June 2024
Agent replied · 10 November 2024
Dear Chen, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAlfie and Adeel lovely guys - showed us a great flat in Westminster. Very helpful. Answered all our questions and made the process very smooth.
Dylan · 11 November 2023
Agent replied · 10 November 2024
Dear Dylan, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
Googleadeel thanks for helping me and my partner and showing us around very supportive and informative!!!!
Jeremy · 14 May 2024
Agent replied · 10 November 2024
Dear Jeremy, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Southbank and Waterloo office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleGreat service by Adeel zain of Frank Harris &co. Found my dream property with his help. Would 100% recommend.
Aashi · 15 March 2024
Agent replied · 10 November 2024
Dear Aashi, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleJust finished a house viewing organised by Alfie. Very friendly, punctual and informative about the house and the area. Would definitely recommend
Muhammad · 9 January 2024
Agent replied · 8 January 2025
Dear Muhammad, Thank you for taking the time to leave a lovely review regarding Alfie. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service with a personal touch
Tina and Lorenzo provided an excellent service throughout, from the moment of initial contact. They were always very responsive, and proactively updated me on what was going on.A initial approach to marketing my property was developed before being discussed and agreed, and then implemented in line with that plan. This was all done during COVID restrictions which clearly didn’t help.As is not uncommon the prospective purchaser caused a number of issues. The team provided a balanced consideration of how to react to these. This counsel was highly valued, an went a long way to mitigate my ire.The service I received was excellent and I would happily recommend them.
Ian · 25 March 2021
★★★★★ 5/5
GoogleI've had a great experience working with Nick, who made the process of renting a flat from abroad very clear and efficient. He has been super reactive and helpful whenever I had questions. Would definitely recommend Frank Harris agency and Nick's professionalism!PositiveResponsiveness, Quality, Professionalism
Elise · 11 November 2021
Agent replied · 10 November 2024
Dear Elise, We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleAdeel managed our tenancy well during the contract signing process
Ewan · 12 August 2024
Agent replied · 10 November 2024
Dear Ewan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotA seamless service from start to finish…
A seamless service from start to finish from Alison at Frank Harris estate agents. We came to sell our investment property in Bloomsbury and invited three local estate agents to provide a valuation and tell us about their service. After some thought, we opted for Frank Harris estate agents. A steady stream of quality viewings lead to a proceedable offer which was at a higher level than the other two agents suggested as the asking price. The sale process was completed in a little over ten weeks from start to finish. Highly recommended.
M · 16 December 2020
★★★★★ 5/5
TrustpilotBrilliant job
Alison Battrick and the sales team at Frank Harris, Bloomsbury, did a brilliant job of selling our properties. A third of the way through the sales the pandemic struck and we went into lockdown. With the altered economic climate we were very concerned that the sales may not go through. We were very fortunate however to be in the capable hands of Alison who was unflappable and navigated us confidently through to the finish. She was a realistic and fair negotiator; always returned our calls, kept us updated throughout, was reassuring and generally very helpful.We have dealt with Frank Harris in Bloombsbury over decades now and have found them to be realistic in their pricing, reliable and professional and would have no hesitation in recommending them.
Anonymous · 15 December 2020
★★★★★ 5/5
TrustpilotConstant support & reactivity
Alison from Frank Harris &Co has been of a constant support through each steps of the process to buy my flat, from organising a revisit of the flat to supporting me with the documents transmission. She proved to be a key link between my solicitor, broker & the seller side, to help get things done on time in spite of the market current delays. I always had an answer within hours which brought peace of mind & clarity in this process I was new to. I have been really happy with all members of Frank & Harris team I dealt with.
Cécile · 9 December 2020
★★★★★ 5/5
GoogleHad a great experience with Alfie the lettings agent who understood my requirements even through such a busy lettings period. Would be happy to recommend Frank Harris to anyone looking to rent a property.
Shafi · 9 January 2023
Agent replied · 8 January 2025
Dear Shafi, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Frank Harris office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotWe had a viewing with Lorenzo yesterday…
We had a viewing with Lorenzo yesterday to view a city pad. Not only was he professional but personable too and took time out to show us the surrounding area too, so we had a 360 feel for the place. Our random questions were answered with ease, (even though we were all wearing masks), anything that to be checked, were quickly resolved in the morning. Good to see an agent that truly cares about both Vendor and purchasers, he's the whole package I would say
Customer · 19 November 2020
★★★★★ 5/5
TrustpilotLooking for a home in London
Looking for a place in London, moving from Brighton during the pandemic is quite an unusual experience, though Lorenzo in the Barbican and City office has been very helpful and friendly, and kept us informed of best options (we have a dog to suit, also). He has known or found out all necessary info about freeholders / lease lengths etc quickly. We still haven’t made a decision and continue to look, though he has been supportive through the process and been conscious of our specific requirements.
Helen · 13 November 2020
★★★★★ 5/5
TrustpilotDedication and customer focus
Charlotte and Tina have both gone beyond to secure my lease. A very dedicated, professional and committed team who are really looking at their client’s needs.
Daniel · 27 August 2023
Agent replied · 23 October 2024
Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotA very happy experience
Tina and Lorenzo inspired confidence and delivered. In a less than buoyant market, they quickly sold our flat and found us another flat to buy. They know the Barbican market and its inhabitants very well. After offers were accepted, they were very proactive in steering the transactions through to completion. They were in almost daily contact with all parties, identifying potential hold-ups very early and resolving them before they could delay proceedings. Altogether a very happy experience.
Peter · 24 May 2021
★★★★★ 5/5
GoogleAdeel - Tremendously helpful, really appreciated the guidance and advice. Looking forward to putting in an offer and relying on Frank Harris.
Siddhant · 11 November 2023
Agent replied · 10 November 2024
Dear Siddhant, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotLocal experts - recommended!
Great level of service from Tina and team at Frank Harris. Good advice and very helpful both to us and to potential buyers. Definitely recommended.
Chris · 22 December 2021
★★★★★ 5/5
TrustpilotLorenzo has been incredibly responsive…
Lorenzo has been incredibly responsive and has helped to maintain a good working relationship between the parties by dealing swiftly with small points which don't always require legal input.
K · 5 March 2021
★★★★★ 5/5
GoogleWe were shown around a property by Adeel, he was really helpful and professional without being pushy. Enjoyed seeing the flat…
Sam · 11 November 2023
Agent replied · 10 November 2024
Dear Sam, We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
Trustpilotnice renting experience with Kevin
nice renting experience with Kevin. Very responsive and adaptive. Found a apartment within two weeks and Kevin very patiently walked me through the whole process.
Sipei · 1 August 2023
Agent replied · 23 October 2024
Dear Sipei, Thank you for taking the time to leave a wonderful 5 star Google review. Kevin will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.