Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have made use of their services from 2005. They have been very helpful and professional. Always very helpful. Over the years we have had the help of Tony, Stacey and Vikki. Thanks to a great team
Julie · 11 November 2020
Agent replied · 10 November 2024
Dear Julie, Having read your review, we would like thank you for your feedback about our South Bank & Waterloo Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI've had an extremely positive experience with Frank Harris - agents are helpful and specifically Teneal who was friendly and quick to respond to any questions or issues I had. New to renting alone in London and had a really stressful time trying to find a flat with other agents prior - I felt that Frank Harris offered me more guidance and I'm really grateful for all of their help so far.
Nicole · 12 November 2019
★★★★★ 5/5
TrustpilotThe Best!
Super helpful, informative and a great holding hand. Makes everything so straightforward for a landlord.
KC · 25 August 2023
Agent replied · 23 October 2024
Thank you for your kind comments and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotReally helpful team
Really helpful team! Nick from Frank Harris was great with comms before the move in date, helped me move in on the day and has been great at responding since
Connor · 23 February 2022
Agent replied · 23 October 2024
Dear Connor, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotHighly Recommend!
I had a great experience dealing with Alison Battrick at Frank Harris for my flat purchase early on in the year. Although stressful, as it was during the early stages of the COVID nightmare, it was a pleasure dealing with Alison. She was professional, reassuring, extremely helpful and was always available to answer any questions. I definitely will use Frank Harris when I decide to sell my flat.
TBee · 1 December 2020
★★★★★ 5/5
TrustpilotProfessional and responsive service
Professional and responsive serviceIn helping us with our search, my wife and I were grateful for the professional and responsive service provided by Lorenzo. He listened to our preferences and showed us the apartments meeting our requirements. He was always punctual and had all the information we needed for each property. Would recommend without hesitation. Really went the extra mile to help.
SM · 18 September 2021
★★★★★ 5/5
GoogleWe had a great experience letting a flat led by Nicole who was friendly, responsive and transparent. Definitely felt like our best interests were being considered throughout the process!
Jake · 11 November 2021
Agent replied · 10 November 2024
Dear Jake, We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
TrustpilotVery good agency
Very good agency, Lorenzo is really polite and professional. He’s working hard to fulfill all our requests.
Serena · 3 November 2020
★★★★★ 5/5
TrustpilotGreat experience
Great experience, Mitchell provided a good overview and was very accommodative.
Vagiz · 14 August 2023
Agent replied · 23 October 2024
Dear Vagiz, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotLorenzo from Frank Harris was…
Lorenzo from Frank Harris was exceptionally helpful showing us four flats at the Barbican. Not only did he give us plenty of time and provide us with all the information we needed, but he even suggested that we view an additional flat that had just come on and went back to the office to get the keys. He could not have been more helpful.
Mark · 6 December 2020
★★★★★ 5/5
TrustpilotLorenzo was great and the only reason…
Lorenzo was great and the only reason I'm writing this. I hope we close a deal
MXS · 23 November 2020
★★★★★ 5/5
TrustpilotWe have been dealing with Frank Harris…
We have been dealing with Frank Harris for just over two years and it has been a joy. We have had contact with many members of there team, in all three offices. Frank Harris have always been very helpful, professional and welcoming. They all seem very knowledgeable and easy to talk to which helps greatly. We couldn't recommend Frank Harris enough, Thank you
Jordan · 2 December 2020
★★★★★ 5/5
TrustpilotThanks Lorenzo
Thanks Lorenzo. Very helpful team and the communication was great throughout the process
JC · 26 April 2021
★★★★★ 5/5
TrustpilotAn excellent response to an inquiry
An excellent response to an inquiry - courteous and prompt
D · 16 July 2023
Agent replied · 23 October 2024
Dear D. Bell, Thank you for your kind words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotLucia from Frank Harris was extremely…
Lucia from Frank Harris was extremely charming, friendly and very responsive to our needs when looking to rent in Kings Cross. The properties she selected and showed us were what we were looking for and the whole process through referencing/deposit/contracts was smooth and easy going. She was always very quick to respond to our queries. It has been a good experience!
Susie · 8 December 2020
★★★★★ 5/5
TrustpilotA highly professional team
A highly professional team, working in this instance under difficult Covid conditions. My Barbican apartment took slightly longer to move than we’d anticipated and the price was softer, but this reflected more on the market than FH. In general I would highly recommend them for a thorough, personal and reliable service, even though they are now part of a larger outfit.
Graham · 7 December 2020
★★★★★ 5/5
TrustpilotImpressive, hard-working agents
The team at Frank Harris were supportive and communicative throughout the long, difficult sale of my late parents' flat during the pandemic. Tina and Jamie have been outstanding. Jamie held things together when the sale almost collapsed and his negotiating skills and tactful handling of a difficult situation saved the day. I would highly recommend this company.
Jackie · 30 May 2021
★★★★★ 5/5
TrustpilotJust completed the sale of my flat…
Just completed the sale of my flat with the help of the expert professionals at Frank Harris & Co. Tina and Jamie and others were available helpful and supportive throughout the process and ensured a resoundingly good result. Should I have further need I know where to go in the future. Congratulations to all.
TOM · 30 September 2021
★★★★★ 5/5
TrustpilotGreat team
Great team, very efficient
Jessica · 31 August 2023
Agent replied · 23 October 2024
Dear Jessica, Thank you for taking the time to rate your service with the Frank Harris team. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotIncredibly pleased working with Lorenzo…
Incredibly pleased working with Lorenzo Ronconi to find a flat in central London. He knows our preferences by heart, which allows him to reach out to us with relevant properties that would match our needs, and he is always available, friendly, responsive, and helpful. He raises the bar for the rest of the agents.
Rafa · 8 September 2021
★★★★★ 5/5
TrustpilotGreat service
Lorenzo was awesome. My favourite agent by a mile.
Jin · 15 January 2021
★★★★★ 5/5
TrustpilotBarbican Flat Purchase - Thank you Jamie
I have moved into my flat in the Barbican. While the processes to get was painful - the outstanding support from Jamie Charlton really helped. He was helpful right from the beginning in arranging all the viewings and second viewings, and through the whole process. I cannot thank him enough for his patience and expertise.
Deborah · 9 March 2021
★★★★★ 5/5
TrustpilotTrusted Barbican expert with great energy
Was looking to sell a Barbican flat and advised by Jamie and Lorenzo. They're super responsive and helpful - good knowledge about Barbican so that you know you're with safe hands; and great energy which is important as dealing with properties can be stressful. Would definitely recommend their service!
Sichen · 28 August 2021
★★★★★ 5/5
TrustpilotTina and Lorenzo both amazing bring the…
Tina and Lorenzo both amazing bring the sale of my property across the line. Lorenzo ensured everything smoothly and chased up when things needed to happen. I cant recommend Frank Harris & co , Tina , Lorenzo enough they were always so attentive even when I wasn’t in the UK.
Christopher · 26 March 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
