Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleRating only, no written review.
Arvid · 3 November 2024
Agent replied · 10 November 2024
Dear Arvid, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Sarah, Customer Relations
★★★★★ 5/5
GoogleRating only, no written review.
Virginia · 14 May 2024
Agent replied · 10 November 2024
Dear Virginia, Thank you for leaving a Google review for our Southbank & Waterloo office. Kind regards, Sarah, Customer Relations Team
★★★★★ 1/5
GoogleRating only, no written review.
Just · 15 March 2024
Agent replied · 10 November 2024
Thank you for your review although I am disappointed to hear your experience with our Southbank & Waterloo office has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@frankharris.co.uk and I will ask him to get in touch with you directly. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleRating only, no written review.
Mercy · 15 March 2024
Agent replied · 10 November 2024
Dear Mercy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience from Fraser.
Rating only, no written review.
Nathan · 2 March 2024
Agent replied · 23 October 2024
Dear Nathan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
★★★★★ 1/5
GoogleRating only, no written review.
Ibrahim · 14 February 2024
Agent replied · 10 November 2024
Dear Ibrahim, We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@frankharris.co.uk, I will make sure this is dealt with. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Athina · 14 February 2024
Agent replied · 10 November 2024
Dear Athina, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team.
★★★★★ 1/5
GoogleRating only, no written review.
Marianna · 11 November 2023
Agent replied · 10 November 2024
Dear Marianna Sampson, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Charlotte · 11 November 2023
Agent replied · 10 November 2024
Dear Charlotte, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Lucy · 11 November 2023
Agent replied · 10 November 2024
Dear Lucy,Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotHe’s responsive and kind.
Rating only, no written review.
Thomas · 31 August 2023
Agent replied · 23 October 2024
Dear Thomas, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Lidia · 11 November 2022
Agent replied · 10 November 2024
Dear Lidia, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 1/5
GoogleRating only, no written review.
Matthew · 11 November 2021
Agent replied · 10 November 2024
Dear Matthew, I am sorry to see that you have left our Waterloo office a 1 star review. If you could please contact us at md@customerrelationsteam.co.uk with more information, we can look into this further for you. Kind regards,
★★★★★ 5/5
GoogleRating only, no written review.
Craig · 11 November 2021
Agent replied · 10 November 2024
Dear Craig, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Samantha · 11 November 2021
Agent replied · 10 November 2024
Dear Samantha. Thank you for leaving a 5* review. We are pleased to see our service is as we would expect. Kind Regards Sarah Tanter Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Ahmed · 11 November 2021
Agent replied · 10 November 2024
Dear Ahmed, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Alya · 11 November 2021
Agent replied · 10 November 2024
Dear Alya, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
TrustpilotGreat
Great! . . . . .
Taran · 1 December 2020
★★★★★ 1/5
GoogleRating only, no written review.
James · 11 November 2020
Agent replied · 10 November 2024
Dear James, I am sorry to see that you have only given us a 1* review and would really like to find out more about why you are unhappy with our office. If you could come back to me direct with the details, I will make sure that this is looked into by the office Director. I look forward to hearing from you. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Evangelist · 11 November 2020
Agent replied · 10 November 2024
Dear Evangelist, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Chris · 11 November 2020
Agent replied · 10 November 2024
Dear Chris, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Paola · 11 November 2020
Agent replied · 10 November 2024
Dear Paola, We are delighted to read that our South Bank & Waterloo Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
GoogleRating only, no written review.
Tim · 12 November 2018
★★★★★ 5/5
GoogleRating only, no written review.
Jakob · 12 November 2017
Agent replied · 10 November 2024
Thank you for the 5 star review Jakob
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.