Trusted Agent profile · Lambeth

Frank Harris & Co. Lambeth reviews

4.6

★★★★★ Excellent

506 reviews across 3 platforms

123 Stamford Street, London, SE1 9NN, Lambeth, SE1 9NN

Frank Harris & Co.'s office in Lambeth, at 123 Stamford Street, is rated 4.6 out of 5 across 506 reviews on three platforms, including 295 Google reviews rated 4.8.

Google logo

4.8 / 5

295

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

210

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Google

Had a great experience with Nicole Pretorius at Frank Harris. I went through them to rent a flat in London and it was a far easier and more enjoyable process than I had imagined. The service was exemplary and I was guided through the proceedings very efficiently with ample communication throughout. I would highly recommend their services!PositiveResponsiveness, Quality, Professionalism

Andy · 11 November 2021

Agent replied · 10 November 2024

Dear Andy, what a lovely review you have given regarding our Southbank & Waterloo office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Moving to London

We moved from Germany to London and had no idea about the housing market in the UK. Charlotte helped us find our dream flat and navigated us through the tenancy process. Charlotte and Frank Harris are highly competent and trustworthy. Thank you!

Robson · 22 August 2023

Agent replied · 23 October 2024

Dear Robson, We really appreciate you taking the time to leave such lovely comments about Katy They will be so pleased to read your 5 star review. Please do not hesitate to contact us in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Buying a Barbican flat:

Buying a Barbican flat:Buying a Barbican studio flat from Frank Harris & Co has been a very positive experience thanks to Lorenzo Ronconi. He has extensive knowledge of and enthusiasm for all things Barbican and is very professional, helpful and efficient.Highly recommended.

Sarah · 10 December 2021

5/5

Trustpilot

Superb property outcome

We have just moved into a great Barbican flat. It wouldn't have happened without the patience, diplomacy and tenacity of Magnus. He worked hard to make our move possible; a brilliant outcome! Thank you Magnus.

Paul · 27 October 2022

5/5

Google

I have been a client of Frank Harris for decades and have become accustomed to the excellent and no fuss service. This time, Gurpreet Bhakar of the Property Management team has been outstanding in his dealings with the outgoing tenants and managed all the issues efficiently and seemingly effortlessly - and with a good sense of appropriate humour added. First class! Zdenek Gregor

Zdenek · 11 November 2020

Agent replied · 10 November 2024

Dear Zdenek, Thank you so much for the fantastic feedback, the team at South Bank & Waterloo are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Trustpilot

Flat hunting

I have been looking for a property for my boss to buy and have had a couple of viewings handled by this agent. Although all the staff were very helpful, Lorenzo was particularly good with his follow-up calls. Sometimes agents can be pushy. Not so Frank Harris.

Paul · 6 November 2020

5/5

Google

I’ve had a great experience with Zak. He has been very professional and has helped me and my flatmates through every step of the process

Niyanta · 16 September 2025

5/5

Google

Adeel handled all of our enquiries professionally and communicated well. He guided us through the process in a smooth and efficient manor, highly recommend

Roshaan · 12 August 2024

Agent replied · 10 November 2024

Dear Roshaan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Trustpilot

Highly recommended

Lorenzo was so fantastic. Charming, personable and nothing too much trouble. He really listened to my needs, as someone buying on my own for the first time I really appreciated this, and he provided great follow-up too. Six stars out of five! Thank you.

Customer · 25 June 2021

1/5

Google

I have been badly disappointed by these estate agents and cannot recommend them from my experience. Despite them having "checked" the flat and inventory before my move in, I was given a flat with a broken toilet seat and broken lights. I have repeatedly asked for additional information, such as where to dispose of my rubbish and have not received an answer.

Lorenzo · 11 November 2020

Agent replied · 10 November 2024

Dear Lorenzo, Our service levels are very important to us and I am sorry to read that your move in did not go as well as expected. I have asked Tony George the Manager to look into this further and ensure that any queries that you may have are responded to as soon as possible. Kind regards Evie Fisher Customer Relations Team

5/5

Google

I had a very good experience at Frank Harris South Bank with Nicole Pretorius, who helped us find a good new flat in record time and played an important role in negotiating with the landlord so that we could secure the flat. She is responsive to our calls and highly effective in her work while being friendly and pleasant to engage with.PositiveResponsiveness

H · 11 November 2020

Agent replied · 10 November 2024

Dear Hong Chong Wen, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Great and highly professional service from Zak in helping us secure our 3 bedroom flat in London. Very friendly and lovely to work with

Layla · 17 September 2025

5/5

Trustpilot

Excellent service from Tina and her team

Tina and her team looked after us excellently in the pandemic market. They kept in regular touch throughout the selling process. Tina’s lateral thinking was wonderful at various tricky moments. We are very grateful to have been in their calm and experienced hands.

Jack · 3 June 2021

5/5

Google

I had a viewing with Johann. He was very professional, friendly, and Nice. Thank you

Nidhi · 4 December 2024

Agent replied · 11 December 2024

Dear Nidhi, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah

5/5

Google

It’s such a right decision to let my property though this agent, especially with the help from Nicole and Mark. They are professional and responsible, managed to find me the right tenants in time. Highly recommend!

Lin · 11 November 2023

Agent replied · 10 November 2024

Dear Lin, Thank you for your kind comments regarding the Emily team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Very helpful to a first time buyer! I've been speaking to Evie over the phone and have gained a lot of useful advice and property search help.

Harrison · 14 May 2024

Agent replied · 10 November 2024

Dear Harrison, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a review regarding your experience with Evie so far. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team

5/5

Google

Got shown around a property in Waterloo by Alfie, was extremely friendly and helpful demonstrating genuine interest in getting us a property that best suited our needs, couldn’t fault his approach and manner.

Petrus · 9 January 2024

Agent replied · 8 January 2025

Dear Petrus, Thank you for your kind comments regarding the Southbank team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

It was very nice to meet with the agent…

It was very nice to meet with the agent Mitchell Max, he showed me couple of properties and provided with the all information I needed. Would be very happy to come back to work with him again. Natalia Boguslavscaia

Natalia · 12 August 2023

Agent replied · 23 October 2024

Dear Natalia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Adeel gave a comprehensive viewing of a property, very knowledgable about the flat and the area and great people skills when dealing with current and prospective tenants alike

Will · 14 April 2024

Agent replied · 10 November 2024

Dear Will, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team

5/5

Google

I've been looking at apartments with my partner recently. We had a brilliant experience with Alfie; he was super professional and also showed great patience. The response time from the team was also very quick!

Anish · 11 November 2023

Agent replied · 10 November 2024

Dear Anish, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I was a tenant moving out of a place that Frank Harris was doing viewings for and even on the way out they were really nice! Nick gave us lots of tips on what to do/how to end our tenancy properly as well as giving the incoming viewings a good tour with advice on everything.

Conor · 11 November 2021

Agent replied · 10 November 2024

Dear Conor, Thank you for sharing your kind words about Nick. Your comments are much appreciated by the Southbank team. Kind regards, Marilyn Plews Customer Relations Team

5/5

Google

Unlike many other agents, they do actually listen to your criteria. Adeel managed to find a good fit and arranged a viewing during the same day

Jon · 14 May 2024

Agent replied · 10 November 2024

Dear Jon, Thank you for your kind comments regarding Adeel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Zak and Adeel have been extremely helpful. They showed me around a nice flat and were able to answer all my questions and always very polite.

Omar · 14 May 2024

Agent replied · 10 November 2024

Dear Omar, Thank you for taking the time to rate your service with our Southbank & Waterloo office. Kind regards, Leslie, Customer Relations Team

5/5

Google

Finding a flat in London as a foreign student is certainly not easy, but Nick helped make it as painless as possible. He and the Frank Harris team have been very helpful, attentive, and kind along the way and I really have appreciated their support.

Sophia · 24 January 2023

Agent replied · 23 January 2025

Dear Sophia, Thank you for taking the time to leave a wonderful 5 star Google review. Nick will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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