Trusted Agent profile · Lambeth

Frank Harris & Co. Lambeth reviews

4.7

★★★★★ Excellent

564 reviews across 3 platforms

123 Stamford Street, London, SE1 9NN, Lambeth, SE1 9NN

Frank Harris & Co.'s office in Lambeth, at 123 Stamford Street, is rated 4.7 out of 5 across 564 reviews on three platforms, including 352 Google reviews rated 4.8.

Google logo

4.8 / 5

352

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

211

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Google

I really appreciated the hard work and constant updates delivered to me by a team member called Adeel. He has done a great job calling and messaging me to provide me with updates as soon as he can and is extremely knowledgable. I would highly recommend their letting services.

Oscar · 11 November 2023

Agent replied · 10 November 2024

Dear Oscar, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

A great experience

The team at Frank Harris were incredibly helpful through my purchase. From viewing through to completion, I felt supported, well informed and well respected. Special thanks to Jamie Charlton, who was always on hand for advice and updates along the way- he gave us all great peace of mind. Thanks a lot Jamie and team!

SB · 7 June 2021

1/5

Trustpilot

Spammers, time wasters and crooks!

They provide partial information, hide essentials (energy ratings/service charges, etc), cannot get a straight answer from them and they'll spam you mercilessly with unrelated emails!Of which their response below is a typical example: ask to be unsubscribed, even though you were never asked to be subscribed, and you'll get requesters to give them a call!!They must be thinking that only fools would deal with them.AVOID! AVOID!!!

George · 18 March 2022

Agent replied · 23 October 2024

Dear George, I am sorry to hear that your experience with us hasn’t been as we would expect. I am unable to find you on our database. Please contact me so that we can chat further at customerrelations@dexters.co.uk. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I had a viewing scheduled with Adeel for an apartment near London Eye. He was very courteous and arrived on time for the appointment. During the viewing, he answered all questions patiently and did not rush through the viewing. The viewing experience was excellent.

Kuljeet · 14 February 2024

Agent replied · 10 November 2024

Dear Kuljeet, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Adeel. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.

5/5

Google

Johan Alves provided great support and information when we were looking for a house, and was flexible with our change of plans. Amazing service!

Vinicius · 16 January 2025

Agent replied · 23 January 2025

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

5/5

Google

Absolutely delighted with Emma and Charlie from the Southbank office who managed to sell my flat in record time after experiencing a disappointing few months under contract with other high street agents. They managed to do all of this as soon as COVID lockdown was lifted, beating a number of local agents to the pole!! Huge thank you to you and your team at Frank Harris. Sarah B - Kennington LondonPositiveResponsiveness, Professionalism, Value

Sa · 11 November 2020

Agent replied · 10 November 2024

Dear Sa Ba, I was delighted to read the comments in relation to our South Bank & Waterloo office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Nicole at Frank Harris has been brilliant in organising everything for my new rental flat. She’s been very helpful & accessible, making the process incredibly smooth - which is very refreshing, especially in the London market! I would definitely recommend her to others looking for a seamless move.

Hannah · 11 November 2023

Agent replied · 10 November 2024

Dear Hannah, Thank you for your kind comments regarding Nicole and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I recently had the pleasure of viewing a 2-bedroom flat with Zak, and I was thoroughly impressed with his professionalism and knowledge. From the start, he was punctual, friendly, and well-prepared with all the details about the property. … More

Kunal · 24 July 2025

5/5

Google

Adeel helped us find our dream flat! He was very helpful, efficient and professional. He made the process so easy and stress free. Thank you for all your help Adeel!

Isabella · 11 October 2024

Agent replied · 10 November 2024

Dear Isabella, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah.

5/5

Trustpilot

Mitchell Max

Was extremely impressed with his customer service and worked very hard to make renting a property in the Barbican straightforward, despite the fact I was pushed for time. Was especially helpful in organising viewings at short notice, providing essential information and liaising with landlord. A very nice guy too. Would recommend.

Rowan · 6 August 2023

Agent replied · 23 October 2024

Dear Rowan, We really appreciate you taking the time to leave such lovely comments about Mitchell. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Nick from Frank Harris let me know about a flat coming available and was very quick to let us see the place. Once we put an offer down, all the admin around offer acceptance, tenancy agreements etc. was very smooth. Would highly recommend using Frank Harris and Nick for a rental flat search in the SE1 and surrounding areas.

Krishna · 11 November 2022

Agent replied · 10 November 2024

Dear Krishna, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Souhtbank & Waterloo office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I just had a viewing with Adeel this evening. His service and understanding are outstanding. I was impressed by his exceptional understanding of my needs. He provided invaluable guidance and demonstrated a deep understanding of what I was looking for. I can’t recommend him more.

Shahrah · 16 December 2023

Agent replied · 10 November 2024

Dear Shahrah, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Great client service, especially from Dilan who took the time to explain all the procedures for international students renting in the UK. Highly recommend.

Anis · 9 December 2025

5/5

Trustpilot

Bought a place in the Barbican with FH…

Bought a place in the Barbican with FH as agent. Lorenzo was very professional and helpful. In an often cynical industry it's a good feeling to be able to provide an unreservedly positive review. We would not hesitate to use them for any sales we might have or any future purchase.

Arthur · 25 June 2021

5/5

Google

Frank Harris agent Adeel Zain helped my mum and I find a great apartment in Waterloo with a lower price. Adeel conducted everything professionally and answered our questions quickly.

Sherry · 11 September 2024

Agent replied · 10 November 2024

Dear Sherry, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team

5/5

Google

We had a great first time buyer experience with Richard - he was highly professional, friendly and very proactive in driving the process forward particularly towards the end when we had some delays with our solicitor. Communication was great too. Thank you!

Annie · 9 January 2024

Agent replied · 8 January 2025

Dear Annie, It’s great to hear that you have had a brilliant experience with our Southbank office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

So satisfied with the service from Adeel! He's a very attentive agent, who understood my needs perfectly, and made the process of looking for a rental property in London incredibly smooth. I found Frank Harris & Co. as a reliable and dedicated team.

Julie · 16 December 2023

Agent replied · 10 November 2024

Dear Julia, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I would like to personally give a big shout out to our letting agent Nicole! She have organized an amazing house tour and was knowledgeable about the property the whole time. The communication is smooth, She always respond quickly and explain the procedure thoroughly.

武王 · 11 November 2023

Agent replied · 10 November 2024

Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Southbank office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

It was a pleasure working with Adeel, he was a great help in finding our place. He made the process extremely smooth for us and would love to work with him and Frank Harris again in the future.

Shreshtha · 15 March 2024

Agent replied · 10 November 2024

Dear Shreshtha, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Adeel, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

I had a great flat viewing with Zak and Yoan. Thank you both for all the details shared and for your kindness, much appreciated!

Pauline · 11 November 2024

Agent replied · 11 December 2024

Dear Pauline, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Trustpilot

Excellent service

We bought our Barbican flat with help from Tina at Frank Harris, 15 years later we received the same excellent service from Tina and Jamie. Tina's advice was clear and sensible, Jamie was on top of the sale process from the beginning providing regular updates and chasing up sluggish solicitors. Highly recommended.

Paul · 22 December 2020

5/5

Google

Zak showed us around today a flat in Waterloo, he was very nice and very welcoming answering all our questions.

Darkpassanger · 3 January 2025

Agent replied · 23 January 2025

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Google

I had a viewing with Adeel - he arrived punctually and was very pleasant ant helpful. He made sure that I took as much time as I needed and was able to answer all questions I had.

Josie · 15 March 2024

Agent replied · 10 November 2024

Dear Josie, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Southbank and Waterloo office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

Adil found us the flat we were looking for in less than 24 hours of registering our details. Making the search a lot less stressful.

Lynn · 11 October 2024

Agent replied · 10 November 2024

Dear Lynn, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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