Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’m extremely grateful to Adeel for making the process smooth and stress-free. His deep knowledge, timely communication, and exceptional support made all the difference. Thanks to his hard work, I’ve successfully signed a suitable tenancy agreement. Highly recommend!
Nivedit · 12 August 2024
Agent replied · 10 November 2024
Dear Nivedit, We really appreciate you taking the time to leave such lovely comments about Adeel. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotMr Dowd-Frank Harris long Lane EC1A
I've used Chris Dowd and many of the others from his office on many occasions and each and every time he has gone above and beyond to help and will go out of his way when necessary to make it as stress free and straight forward as possible, i 100% will happily highly recommend
Simon · 4 September 2023
Agent replied · 23 October 2024
Dear SImon, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI was helped by a young gentleman name Harrison Bacon. He was super polite, super helpful, patient and immediately understood what I wanted. He was super professional without being bully or pushy like a lot of the other agents I met at other companies.
He also was excellent at follow up.
I highly recommend him if you want to deal with a smart and trustworthy gentleman .PositiveResponsiveness, Quality, Professionalism, Value
Christine · 9 January 2022
Agent replied · 8 January 2025
Dear Christine. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI went through the paperwork with incredible professionalism and patience, I received clear and quick answers from Adeel, who helped the process. we managed to get a new home in a few days, thanks to the help of the Frank Harris & Co. office
Benjámin · 14 April 2024
Agent replied · 10 November 2024
Dear Benjámin, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotLorenzo @ Frank Harris
Lorenzo was very helpful and accommodating during our property search. He is curtious and patient and has a great understanding of the properties that he showed to us. I've heard mixed reviews about this agency in previous years but I would not hesitate to recommend Lorenzo going forward. Not your typical estate agent! Thank you for your help, Lorenzo.
Anonymous · 17 November 2020
★★★★★ 5/5
GoogleI have no hesitation in recommending Frank Harris as a managing agent. They have looked after the rental of my property in County Hall for the past twenty years and it’s quite a unique achievement for an owner to have no complaints whatsoever.
Kevin · 14 April 2024
Agent replied · 10 November 2024
Dear Kevin, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Frank Harris Stamford Street over the last three months has been overwhelmingly positive. Nicole Pretorius leads an excellent team, understanding the needs of both a tenant and a landlord, and matching them well. Nicole, … More
Jeremy · 1 September 2025
★★★★★ 5/5
GoogleI really appreciated the hard work and constant updates delivered to me by a team member called Adeel. He has done a great job calling and messaging me to provide me with updates as soon as he can and is extremely knowledgable. I would highly recommend their letting services.
Oscar · 11 November 2023
Agent replied · 10 November 2024
Dear Oscar, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent experience with Danielle!
Our experience with Danielle as our property manager has been excellent. She goes above and beyond to resolve any issues we have, always keeping us informed along the way. Her dedication to ensuring we feel supported as tenants truly sets her apart. She's the best!
Sarah · 8 February 2024
Agent replied · 23 October 2024
Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotA great experience
The team at Frank Harris were incredibly helpful through my purchase. From viewing through to completion, I felt supported, well informed and well respected. Special thanks to Jamie Charlton, who was always on hand for advice and updates along the way- he gave us all great peace of mind. Thanks a lot Jamie and team!
SB · 7 June 2021
★★★★★ 1/5
TrustpilotSpammers, time wasters and crooks!
They provide partial information, hide essentials (energy ratings/service charges, etc), cannot get a straight answer from them and they'll spam you mercilessly with unrelated emails!Of which their response below is a typical example: ask to be unsubscribed, even though you were never asked to be subscribed, and you'll get requesters to give them a call!!They must be thinking that only fools would deal with them.AVOID! AVOID!!!
George · 18 March 2022
Agent replied · 23 October 2024
Dear George, I am sorry to hear that your experience with us hasn’t been as we would expect. I am unable to find you on our database. Please contact me so that we can chat further at customerrelations@dexters.co.uk. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAbsolutely delighted with Emma and Charlie from the Southbank office who managed to sell my flat in record time after experiencing a disappointing few months under contract with other high street agents. They managed to do all of this as soon as COVID lockdown was lifted, beating a number of local agents to the pole!!
Huge thank you to you and your team at Frank Harris.
Sarah B - Kennington LondonPositiveResponsiveness, Professionalism, Value
Sa · 11 November 2020
Agent replied · 10 November 2024
Dear Sa Ba, I was delighted to read the comments in relation to our South Bank & Waterloo office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleJohan Alves provided great support and information when we were looking for a house, and was flexible with our change of plans. Amazing service!
Vinicius · 16 January 2025
Agent replied · 23 January 2025
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
★★★★★ 5/5
GoogleAdeel helped us find our dream flat! He was very helpful, efficient and professional. He made the process so easy and stress free. Thank you for all your help Adeel!
Isabella · 11 October 2024
Agent replied · 10 November 2024
Dear Isabella, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah.
★★★★★ 5/5
GoogleI recently had the pleasure of viewing a 2-bedroom flat with Zak, and I was thoroughly impressed with his professionalism and knowledge. From the start, he was punctual, friendly, and well-prepared with all the details about the property. … More
Kunal · 24 July 2025
★★★★★ 5/5
TrustpilotMitchell Max
Was extremely impressed with his customer service and worked very hard to make renting a property in the Barbican straightforward, despite the fact I was pushed for time. Was especially helpful in organising viewings at short notice, providing essential information and liaising with landlord. A very nice guy too. Would recommend.
Rowan · 6 August 2023
Agent replied · 23 October 2024
Dear Rowan, We really appreciate you taking the time to leave such lovely comments about Mitchell. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleNick from Frank Harris let me know about a flat coming available and was very quick to let us see the place. Once we put an offer down, all the admin around offer acceptance, tenancy agreements etc. was very smooth. Would highly recommend using Frank Harris and Nick for a rental flat search in the SE1 and surrounding areas.
Krishna · 11 November 2022
Agent replied · 10 November 2024
Dear Krishna, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Souhtbank & Waterloo office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI just had a viewing with Adeel this evening. His service and understanding are outstanding. I was impressed by his exceptional understanding of my needs. He provided invaluable guidance and demonstrated a deep understanding of what I was looking for. I can’t recommend him more.
Shahrah · 16 December 2023
Agent replied · 10 November 2024
Dear Shahrah, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleGreat client service, especially from Dilan who took the time to explain all the procedures for international students renting in the UK. Highly recommend.
Anis · 9 December 2025
★★★★★ 5/5
TrustpilotBought a place in the Barbican with FH…
Bought a place in the Barbican with FH as agent. Lorenzo was very professional and helpful. In an often cynical industry it's a good feeling to be able to provide an unreservedly positive review. We would not hesitate to use them for any sales we might have or any future purchase.
Arthur · 25 June 2021
★★★★★ 5/5
GoogleWe had a great first time buyer experience with Richard - he was highly professional, friendly and very proactive in driving the process forward particularly towards the end when we had some delays with our solicitor. Communication was great too. Thank you!
Annie · 9 January 2024
Agent replied · 8 January 2025
Dear Annie, It’s great to hear that you have had a brilliant experience with our Southbank office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleFrank Harris agent Adeel Zain helped my mum and I find a great apartment in Waterloo with a lower price. Adeel conducted everything professionally and answered our questions quickly.
Sherry · 11 September 2024
Agent replied · 10 November 2024
Dear Sherry, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI would like to personally give a big shout out to our letting agent Nicole! She have organized an amazing house tour and was knowledgeable about the property the whole time. The communication is smooth, She always respond quickly and explain the procedure thoroughly.
武王 · 11 November 2023
Agent replied · 10 November 2024
Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Southbank office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
We bought our Barbican flat with help from Tina at Frank Harris, 15 years later we received the same excellent service from Tina and Jamie. Tina's advice was clear and sensible, Jamie was on top of the sale process from the beginning providing regular updates and chasing up sluggish solicitors. Highly recommended.
Paul · 22 December 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.