Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleVery unprofessional. Booked a valuation of our house with them 2 days ago and got a call 45 minutes before the appointment to say the branch manager was not coming. The reason was because we had had Covid previously. We had had Covid 7 weeks ago and have all tested negative several times since. The idiot branch manager is actually far safer coming to our house as we all have had confirmed negative recent tests and antibodies against Covid, so if that confers any immunity, he's less at risk of catching it. His attitude on the phone was rude and dismissive and there was no apology for messing us around. We would never use them going forward.
Sharjeel · 25 October 2020
Agent replied · 24 October 2024
Hello, we are very sorry to hear that you believe the service of our Barnard Marcus team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@barnardmarcus.co.uk and we can look into this further for you.
★★★★★ 5/5
GoogleMaliha Hayat was absolutely amazing! She made my new home hunting journey and document wrapping so much easier - very helpful and speedy with the responses. I cannot speak highly enough of the service she offers. Friendly, professional and nothing was too much trouble for her, she really goes out of her way to help. I will certainly recommend her to anyone who wishes to find accommodation.
Karolina · 26 October 2019
★★★★★ 5/5
GoogleMy partner and I recently had a great experience working with Kaylee at Barnard Marcus to rent a flat. We really appreciated how friendly, professional, supportive, and responsive Kaylee was, taking us step by step through the process.
Larissa · 25 October 2023
★★★★★ 5/5
GoogleHad a good experience with Tyler from the branch. Was responsive to questions during the entire process of renting
Keshav · 11 May 2025
Agent replied · 24 August 2025
Thank you for taking the time to leave us this tremendous 5* review Kevshav. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery pleased with my experience buying through Barnard Marcus. I had multiple viewings with Jewel who was fantastic and patient throughout the whole process. Can’t wait to move in to my new flat!
Sara · 17 October 2024
Agent replied · 24 October 2024
Many thanks Sara for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a great experience with Bernard Marcus.
Russell was incredibly responsive and very helpful in general. It took no time to arrange a viewing on the same day and the rest was history.
A really smooth experience with no unexpected surprises - can recommend this agency!
Gábor · 25 October 2022
★★★★★ 5/5
GoogleEli has been super helpful with navigating the area, understanding options and going into the buying process with all the info I need, especially as a first time buyer. Huge fan!
Sam · 12 January 2024
★★★★★ 5/5
GoogleTyler did a great job helping us find our new place!! Very accommodating and fast turn around time.
Hazel · 5 April 2025
Agent replied · 8 October 2025
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent Estate Agent. Darren Mottram was the agent I dealt with, and he is by far the best agent I have ever have dealt with. From start to finish, his attention to detail, energy, and knowledge is second to none. I can't recommend highly enough.
Joshua · 25 October 2022
★★★★★ 1/5
GoogleCompany have left us without water for what has 5 days. Now the offices are closed for the weekend and no emergency numbers. They delay dealing with issues until you get bored of pestering them, or the problem goes away.
It feels like they only seem to want to do anything is on Friday afternoons to keep you quiet whilst the office are closed at weekends.
We have also been left with broken heating throughout winter, and has taken almost 2 months to replace a broken freezer
Mark · 25 October 2023
★★★★★ 5/5
GoogleWe dealt with Dom Gudeliunas at Kennington agency and he was very professional and always on time. We secured a rental property through him and he was very helpful and kind. We definitely recommend them.
Well done guys!!
Best
NoureddinePositiveResponsiveness, Quality, Professionalism, Value
Noureddine · 25 October 2022
★★★★★ 5/5
GoogleBought a flat through Barnard Marcus, Eli Mulla was really helpful in moving things along and organising several viewings. He was very knowledgable and helped us make the right decision.
Liam · 25 October 2023
★★★★★ 5/5
GoogleAmelia Lambrianou was an absolute pleasure to deal with. I have dealt with a number of other agents over the years but she was by far the most impressive, knowledgeable and professional that I have came across.
I can't praise her enough and will certainly be using BM's services again solely based on her!
Louie · 25 October 2020
★★★★★ 5/5
GoogleVery helpful. Adam was happy to fit property visits around me. Michelle was always on the case when it came to chasing the developers and their solicitors. Barnard Marcus even sorted out the Mortgage advisor, Jordan Lyons, who was very friendly and did everything he could to speed the process along. Overall, it was a smooth process.
James · 26 October 2018
★★★★★ 5/5
GoogleMaliha was very nice and professional. She responded to all of my questions, gave me the time to explore the apartment and maintained social distancing and wore a mask all the time. Also in prior and later contact via email, I received always a response on the same day.PositiveResponsiveness, Quality, Professionalism, Value
Katja · 25 October 2020
★★★★★ 5/5
GoogleKate Jameson helped us move into our new place and she was an absolute dream! So helpful and it all ran so smoothly, couldn’t have asked for better.
Finlay · 25 August 2024
Agent replied · 24 October 2024
Thanks for the excellent 5* review Finlay! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEli was highly professional and knowledgable when he showed me round a property. Overall he has been easy to communicate with and very helpful with my search.
Marcus · 25 October 2023
★★★★★ 5/5
GoogleWe had a good experience with Darren and the team. They know the market and the area very well and were always straightforward to deal with.
Clayton · 25 October 2023
★★★★★ 5/5
GoogleI used Barnard Marcus Kennington to buy my first flat, and found them very helpful particularly Sam, Darren, and Julie. I'd happily work with them again in the future as they did their utmost to ensure everything proceeded smoothly. I really appreciate their help.
Dean · 10 November 2021
★★★★★ 5/5
GoogleExcellent service, I want to thank Jeuel who was very helpful and knowledgeable. Genuinely helped me so much, appreciate it brother.
It’s been great working with Barnard Marcus, I’d highly recommend if you want true professionalism.
Idris · 25 October 2022
★★★★★ 5/5
GoogleI recently dealt with Will at Kennington BM regarding the purchase of a property. He was professional, polite and responsive from enquiry to end result. An asset to the company. I would recommend and use again.
Ben · 25 October 2022
★★★★★ 5/5
GoogleHad a great viewing experience, the agent called jordy was very helpful and insightful she managed to answer all my question enquiries and provided solutions to each of them
Raghid · 27 May 2024
Agent replied · 24 October 2024
Many thanks for your marvellous 5* review Raghid Bou younes. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank Eli Mulla for his professionalism and availability.
We will definitely use the Barnard Marcus agency in the future!
Giuliana · 25 October 2023
★★★★★ 5/5
GoogleI recently purchased a property through Barnard Marcus in Kennington. The whole experience was smooth and professional. Darren was a great help in all aspects and communicated with us through out. Would definitely recommend
Jennie · 25 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
