Barnard Marcus Kennington reviews

★★★★★ 5/5

Google

I have recently rented one of the properties handled by this agency. When planning to leave my parents house to move in with my partner we were both really nervous. Luckily Kate is the agent who I have been in contact since the beginning until now and made the process of moving together for the first time really great and smooth. She has been very kind, patient and supportive. I would recommend her to any of my friends or family members. Thank u Kate!!!!!

Merci · 2 April 2026

★★★★★ 5/5

Google

I’ve recently bought through Barnard Marcus and Jeuel was very professional and committed to delivery a 5 star service. As a first time buyer, I went into the process with limited knowledge and was a little all over the place but Jeuel and the team helped me so much and guided me with great understanding

Yau-Sene · 15 April 2026

★★★★★ 5/5

Google

I dealt with Marco and he was absolutely exceptional. His in-depth knowledge, helpful approach and professionalism were outstanding. He made the process smooth and stress-free. I wouldn’t hesitate to recommend him to anyone and would happily work with him again!

Neshe · 16 March 2026

★★★★★ 1/5

Google

Had a hard time getting response on my inquiry, After I have finally booked a viewing and I requested an immediate email confirmation, I was told that it will be sent and if any questions I should call the office. On a viewing day, no one responded my calls, I still didn’t have any confirmation, I travelled all the way, luckily there was a full address on a floor plan. I wasted 2 1/2 hours and no one had turned up for a viewing! I spent 15 minutes waiting! Absolutely unprofessional service!

Ksenia · 11 April 2026

★★★★★ 5/5

Google

Want to say thank you to the team especially Jeuel from sales. He helped make the process as smooth as possible and showed his knowledge as I was a first time buyer

Sodueari · 16 March 2026

★★★★★ 5/5

Google

Excellent experience with Barnard Marcus. Joey, the branch manager, was professional, approachable, and very knowledgeable. He made the whole process smooth and stress-free and kept me well informed throughout. Highly recommend Joey and the team.

Telmo · 16 February 2026

★★★★★ 5/5

Google

Joey and the lettings team were amazing with helping me rent my property! Tomas was great on the viewings and Kate assisted me through the whole process once they found me a great tenant!

Andrew · 16 February 2026

★★★★★ 5/5

Google

I purchased a property from a vendor represented by Barnard Marcus and they were really helpful and proactive throughout - Ray showed me the property and then I dealt with Darren and Julie who got it over the line after a number of unforeseen difficulties. Julie was incredibly responsive and friendly. They also worked really well with my own solicitors and I’ll definitely go back to them if I need an estate agent.

Kate · 25 August 2024

★★★★★ 5/5

Google

Just moved from the US - we worked with Kate Jameson on finding a flat and she was with us every step of the way - from the first viewing to lease signing. We're super grateful for all her help!

Phoebe · 11 April 2025

★★★★★ 5/5

Google

Had a great experience working with Kate! she was quick to respond and went above and beyond in helping us look for a property that met our needs. Highly recommend Kate for helping you find the right property.

Sahil · 26 April 2025

★★★★★ 5/5

Google

I had a fab experience with Barnard Marcus Kennington, primarily down to the diligence and helpfulness of Kate. We had endless complications with getting a viewing (not BM's fault), but Kate was quick to update and find solutions. Upon signing for the house she was quick to answer any questions and guide us through the process. Thank you!

Cameron · 26 June 2024

★★★★★ 5/5

Google

Barnard Marcus were very accommodating and professional with our search for a rental property as students. They took time to understand what we were looking for and understood us as renters, and communicated to us and the landlord very well. Jay in particular was very helpful, and it was a pleasure to communicate with him and he ensured that the process didn’t feel overwhelming. Thanks Jay & Barnard Marcus!

Nishorgo · 25 October 2023

★★★★★ 5/5

Google

Had a very good experience with Barnard Marcus, one of the letting agents Kate was very friendly and efficient in sorting out a house myself and my house mates wanted. She made the process much easier for myself and my housemates, and was always on hand to answer any questions. Would highly recommend using both Kate and the company.

James · 27 April 2024

★★★★★ 1/5

Google

I've had a bad customer service experience by Adeyna McKinley at Barnard Marcus Kennington branch I lost my keys yesterday while out on a hike. I was advised by several people not to spend £300 on a locksmith, as the managing agent, Barnard Marcus, in this case, should hold a spare key for emergencies, such as leaks or other issues that might arise while the tenant is not at the property. Based on this advice, I stayed at a friend’s house overnight and waited for the office to open this morning, as there is no emergency contact available outside of office hours. I visited the Kennington office this morning and explained my situation. Adeyna informed me that they do not hold a key to the property. I was disappointed, as I had been led to believe that estate agents typically retain a spare key for managed properties. I asked Adeyna, “Generally, do estate agencies hold a spare key?” Her response was quite aggressive, stating that it was my problem since I had lost the key, and that I needed to sort it out myself. I explained that I understood it was my responsibility, but I was simply asking a general question about industry practice. Her tone remained defensive and dismissive. When I asked again, she replied, “Sometimes we do, sometimes we don’t,” followed by, “Thank you. Bye.” All of this was said in an abrupt and unhelpful manner. Her defensive attitude gave me the impression that she may have realised Barnard Marcus should, in fact, have a spare key given that you manage the property. As you can imagine, being locked out and facing the prospect of spending £300 to regain access, on top of this sort of customer service, is incredibly frustrating and disappointing.

Diana · 8 April 2025

★★★★★ 5/5

Google

Tyler was extremely helpful and responsive with getting our move done and answering any questions we had - highly recommend him and the Barnard Marcus team.

Niam · 17 May 2025

★★★★★ 5/5

Google

Kate has been great throughout the whole process of viewing and finalising my tenancy. Very happy and love living in my new flat. I highly recommend!

MG · 6 May 2025

★★★★★ 5/5

Google

Anastasia was absolutely SUPERB.... She was proactive, kind, friendly but most importantly organized and good at her job ... She organized fantastic tenants and made things seamlessly easy for us which we really appreciate, it's not an easy thing to rent out your place from a distance. Thanks to this amazing team!💜 …

Rebecca · 29 December 2023

★★★★★ 5/5

Google

Katie Cross at the Kennington Branch is exceptional!! Katie is an absolute pleasure to work with, she was attentive, professional but most of all friendly. She shows a level of care that makes her stand out across all the other estate agents I have come across. I can happily say that Katie was the reason I purchased through Barnard Marcus! An asset to the company but most of all a diamond among all agents. Thank you Katie! DavidPositiveResponsiveness, Quality, Professionalism, Value

David · 25 October 2020

★★★★★ 5/5

Google

Been dealing with one of the senior negotiators named Marco and was really impressed with his professionalism and knowledge of the market, helped me find a property and was helpful throughout the whole process, highly recommend

Andre · 16 March 2026

★★★★★ 1/5

Google

Horrible experience from day one with unprofessional and dishonest people. I recently bought a flat with this agent. The director Darren of the Barnard Marcus agency recommended internal partner solicitors, saying “the process would be more transparent and smooth” which was exactly the opposite of the end. They put me in contact with Cavendish Legal Group, I agreed to go with their internal solicitors because the quote they sent me was the lowest among the 4 quotes I've asked from different legal practices. The initial quote from the solicitors was 2500£ the final amount I paid is 4800£ nearly double. Because they put on the extra cost items like: “ dealing with the Building Safety Act 2022” when they know is a must by law, they should put on the quote from the beginning. Then I discovered that Cavendish paid the agent 690.50£ plus 249£ for being introduced to them. The process was too long and very stressful pushing every single week. It took 6 months to buy a studio flat without any kind of support from Barnard Marcus. All this long process was affecting my mental health.

Gian · 28 November 2024

★★★★★ 5/5

Google

Lettings manager at Barnard Marcus in Kennington - Sam Manley - was a superb and critical part of my recent let. His informative, caring and professional approach was a hugely valuable and necessary element of the of the whole process, which both myself and the guys renting, were extremely pleased with. Thanks Sam.

Eddie · 25 October 2023

★★★★★ 5/5

Google

Personally I find flat hunting awful & do not particularly like dealing with estate agents. I was looking to let & dealt with Harry at the Kennington office, he was lovely, friendly, genuinely seemed like he cared, showed initiative & always did what he said he was going to do.

Alex · 29 December 2023

★★★★★ 1/5

Google

I travelled 40 minutes in the rain to view a property, only to be told upon calling the office that "due to a glitch" my appointment had not been in the diary and that in fact the property had been put under offer the previous evening and I should have been contacted to cancel. Utter waste of my time.

Chris · 20 July 2025

★★★★★ 5/5

Google

Had a great experience with Joey and the lettings team. My property was quickly rented out and the whole team were very responsive and professional. I’ll continue to use Barnard Marcus and recommend them to anyone.

Steve · 16 February 2026