Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhen I started my search to find a new flat, I was hesitant about using an estate agent but having worked with Maliha, I can safely say my faith has been restored. From start to finish, she has been efficient, professional, friendly and has been fantastic to work with. She has gone above and beyond to answer every question I've had (of which there were a few!), set up additional viewings for the house and generally provided the best service possible.
Would recommend to all my friends and family and anyone looking for a house/flat in the areas that she covers that wants excellent customer service.
Thank you Maliha and your wonderful lettings team for making this process so easy, enjoyable and finding me my dream home!
S · 25 October 2021
★★★★★ 5/5
GoogleI had the good fortune of meeting Darren Mottram. Not only was he professional, efficient, responsive to all correspondence, but he also managed to get me great offers for the sale of my property.
I wish I had come straight to Bernard Marcus to sell my house & not wasted my time & energy with other agencies.
Thank you to Darren & the team at Bernard Marcus in Kennington for you’re continued hard work; I am most grateful.PositiveResponsiveness, Quality, Professionalism
AIMEE · 25 October 2021
★★★★★ 5/5
GoogleAlthough I'm still on my journey with Barnard Marcus, I wanted to express my gratitude by writing a review which highlights the exceptional service which I received from them, in particular Darren Mottram, the Manager of the Kennington Branch. As well as being personal able, he was very calm and professional and very knowledgeable about the Housing Market.
Having already had past experience I often would feel quite stressed and overwhelmed by the process of selling my home. I was reassured by Darren and true to his word the process happened so smoothly and quickly that it was almost unbelievable. The other staff in which I encountered were equally professional, friendly and helpful and genuinely want you to have a happy outcome. I would easily recommend Barnard Marcus, Kennington Branch for their expertise and commitment to excellence. I will post another review once the process is complete.PositiveResponsiveness, Quality, Professionalism
Catherine · 25 October 2021
★★★★★ 5/5
GoogleThis is the second time using the services of Barnard Marcus in Kennington when buying/selling my property
Darren Mottram has been so helpful professional and thorough all throughout this process, along with also being very understanding in what has been a difficult and complex situation.
I highly recommend him and the rest of the team at Barnard Marcus Kennington
Ben · 25 October 2023
★★★★★ 5/5
GoogleI have a very specific property need and Eli Mulla took the time on a rainy afternoon to listen to my requirements. He promised
to research and send over some information, he was as good as his word . Within a couple of hours the details arrived. Thanks Eli. I look forward to working with you
Richard
Richard · 25 October 2023
★★★★★ 5/5
GoogleI have had courteous and enthusiastic service from Eli and the team at Barnard Marcus, including realistic and useful advice, delivered supportively.
Kathy · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleDarren manager kennington branch, more concerned with a quick sale. Never felt he had the interest of the seller at the heart of his interactions, very selfish perceptive on home owner outcomes in the sales process, very likely he wanted to meet targets instead and it came across in our conversations. Glad we parted ways with a deal that fell through, no surprise much rather another estate gets our commission.
Irfan · 25 October 2023
Agent replied · 24 October 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant service from Satty!
Ambi · 16 March 2026
Agent replied · 16 April 2026
Thank you for the kind words, we're thrilled to hear that you had a brilliant experience with Satty! We strive to provide exceptional service to all our customers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat service. Followed though the process very diligently. Maliha has been amazing at helping to find the right place for me and dealing with the process efficiently without being intrusive thought my work. I strongly recommend the agency services and hers in particular. Thank you. Alex
Alex · 25 October 2020
Agent replied · 24 October 2024
Hello, thank you so much for taking the time to provide our Barnard Marcus team with a 5-star review.
We are so happy to hear Maliha and the rest of the team helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleGreat service. Very responsive throughout. Sam, Kaylee and the team were very friendly and made time to allow me to visit the property, and they answered my questions clearly and quickly too. They also helped me resolve issues with the cleaning. The Kennington team really go the extra mile to help. Thanks!
David · 25 October 2023
★★★★★ 5/5
GoogleHad the absolute pleasure of meeting Dom from the BM Kennington branch. Dom went above and beyond to answer every single one of my many, MANY questions and helped me immensely with my first rental process. From viewing to moving into the property in just over a week, I could not be more satisfied with the service provided. Thanks Dom!PositiveResponsiveness, Quality, Professionalism, Value
Alex · 25 October 2022
★★★★★ 5/5
GoogleI've renewed my mortgage before with this branch of Barnard Marcus and was fully satisfied with the service I got, so when it came time to renew again I got back in touch. On this occasion, I worked with Jorden Lyons who I have found to be extremely knowledgeable, polite, friendly and responsive. It was a bit more complicated for this renewal, given I was switching from a residential mortgage to allow me to rent the property. Being my first time at renting my flat out, Jorden took the time to explain everything to me which I really appreciated, he was patient even when I had silly questions! Most importantly, Jorden was able to offer solutions I never would have known were open to me and went out of his way, even over the weekend, to help me get to a great solution. I would highly recommend Jorden for mortgage advice and will absolutely be working with this branch again in the future. Thanks again for everything, Jorden!
Leonie · 26 October 2018
★★★★★ 5/5
GoogleAfter having tried unsuccessfully to sell my home for almost a year through another agent and then through the Kennington branch of Barnard Marcus, one of their agents, Simon D'souza, got involved in helping me to get a sale. Simon was thorough, reliable, and trustworthy from first meeting till sale completion. When he said he would call you, he did, unlike many agents I have dealt with during this frustrating period. All aspects of the sale process were explained to me in a way I could understand, without the feeling i was being fobbed off or condescended to.If you use this company, try to get Simon and tell him I sent you.
Originalsimso · 26 October 2017
★★★★★ 5/5
GoogleVery good service. Also, Kate Jameson is an amazing agent.
Ilianna · 27 February 2024
Agent replied · 24 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Llianna. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSelling a property in the current climate is not an easy task. I assigned Barnard Marcus Kennington branch, and throughout the sale process I have received a great service from the team. Special thanks to Darren Mottram, who took took extra time and effort to advise me on questions when I was in doubt, and moved the process forward smoothly. Overall, I had a great experience and would recommend them to any vendor or buyer.
Barna · 26 October 2019
★★★★★ 5/5
GoogleDarren has been very helpful in finding buyers for our flat, clearly explaining the process and talking us through any queries we had. Would definitely use again
Tom · 25 October 2022
Agent replied · 24 October 2024
Hi, thank you so much for taking the time to provide our Barnard Marcus team with a 5-star review. We are so happy to hear Darren and the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleMaliha was a joy to work with while we found our new rental property. She was so knowledgeable and helpful during the referencing process and even facilitated viewings even at the weekend. Thank you for everything Maliha!
Demelza · 25 October 2020
Agent replied · 24 October 2024
Hello, thank you so much for taking the time to provide our Barnards Marcus team with a 5-star review.
We are so happy to hear Maliha and the rest of the team helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 1/5
GoogleBe aware when paying a holding deposit!
Barnard Marcus have helped me in acquiring a property to rent, we found an excellent place that we put in an offer for, at this point they required a holding deposit to be paid on the 12th of March. The landlord seemed happy to proceed initially but a few days after putting the offer in, the landlord has decided to instead sell the property. We received confirmation of this on the 16th March and confirmation that holding deposit will be paid within 7 working days, although a member of staff indicated it would usually be within a few days. Considering we are back on the market and may require these funds in order to secure another place, these funds should be paid back as a matter of urgency. Its now the 27th March and i still havent received the funds back! Following on from this i have now put in offers on other properties that havent required a holding deposit to be paid before the offer has been accepted. I have emailed and had no response, i have also called and advised the payment has been approved and they would look into this, im yet to have a response. I will be hesitate from using Barnard Marcus in the futureNegativeResponsiveness
Jacob · 25 October 2021
Agent replied · 24 October 2024
Hi, thank you for taking the time to provide our Barnard Marcus team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@barnardmarcus.co.uk then we will be more than happy to help you.
★★★★★ 5/5
GoogleEli has been super helpful to me in my property search. As a first time buyer I especially appreciate how responsive Eli is and the time he has spent taking me through my options and understanding what I want and need in a home.
Sofia · 25 October 2023
★★★★★ 1/5
GoogleQuite unprofessional agents, though mostly private middle class investors acting as landlords, which makes direct communication with them easy. The Agency is v lenient with its confidentiality obligations, bear this is mind. On average, email replies once offer is made take 14 days. In our case, the agent lied to the landlord, that we are ok with the furniture to stay, and the tenant (me), that the landlord agrees to remove the furniture. Wow
Zero · 26 October 2017
★★★★★ 5/5
GoogleKate provided us with a personable and efficient service. She was quick to help and solve issues, as well as putting us in contact with Chris who was excellent at communicating on the phone and putting us at ease during a stressful time
Sam · 25 August 2024
Agent replied · 24 October 2024
Thank you for your thoughtful 5* review Sam! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe view went as per schedule and it was met with high standards. Eli was a very kind and polite person who showed high professionalism during our visit and guided us well. He is knowledgeable and his help is much appreciated
Douglas · 25 October 2023
★★★★★ 4/5
GoogleDarren and Eli were very helpful in bringing about a speedy sale. My flat was only on the market for 10 days before a reasonable offer was made. Darren's candid advise was extremely useful and Eli was great at organising viewings.
Toby · 25 October 2023
★★★★★ 5/5
GoogleWe've just completed on a flat bought through Modern Method of Auction with Barnard Marcus and would highly recommend them - Darren in particular went above and beyond to help us and the seller through an at times complicated process, and when unexpected challenges presented themselves he was always a source of knowledge and problem solving.
Lauren · 25 October 2023
Agent replied · 24 October 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.