Trusted Agent profile · Laindon, Essex
Verified
★★★★★
266 reviews across 2 platforms
The Estate Office, High Road, Laindon, Essex, SS15 6DQ
Part of Hilbery Chaplin Residential, see every office.
Hilbery Chaplin Residential's office in Laindon, Essex, at The Estate Office, is rated 4.4 out of 5 across 266 reviews on two platforms, including 262 Google reviews rated 4.5.
Every review we hold for the Laindon office, from every platform, shown as written. First names only.
1/5
GoogleHorrendous unprofessional rude firm of scammers. Should not be in business
At SLC we take pride in delivering professional services to the highest of standards. The work that we do can attract negative comments from those that are not our clients. In the unfortunate and rare event that a genuine error has been made, our team will always look to resolve the matter promptly and respectfully.
1/5
GoogleWhilst I wanted to fight these parasites who had been employed by their client, for a disputed property charge of £420 for a clean of a washing machine. Yes a washing machine in property that my girlfriend rented. My girlfriend just paid up and wouldn't allow me.. Which I think was a ridiculous amount to pay.
5/5
GoogleHollie steadmen was very helpful with regard to the purchace of our property. She went above and beyond and was in constant communicate with us througth out this whole process. I just want to say i would recomend this company and felt 100% supported without. Thank you again Hollie
5/5
GoogleI wouldn't hesitate to recommend S&M to my friends and family. They were trusted advisors right throughout the sale process. The team are absolute professionals and were supportive and responsive at every step of the way.
1/5
GoogleNot a single viewing in 3 months...... no phone calls. no contact.. terrible really. when i called as a mystery shopper they were very happy to promote all their other properties in Laindon and described mine as "price is dropping as little interest on that one" ... that was it ...
1/5
GoogleDidn't want to give any stars whatsoever. An absolute disgrace of a company without an ounce of humanity. Just rude and horrible at communication.
5/5
GoogleI sold my house in march 2022 I felt that Karen and Valerie had become my close friends the service you get is personal to you like your friends or family thank you for that.
5/5
GoogleHad a lease extension carried out by Rebecca Say who was very professional to deal with, process was all explained in detail, Freeholder chased regularly to ensure timescale was kept to and completion carried out with time to spare. Would certainly use again going forward and recommend.
5/5
GoogleVery helpful. We found them to be professional and reliable during our sale and we got a good sale price.
5/5
GoogleI signed up with Signable in 2016 not knowing anything about the company except it looked as if it could deliver what I needed. As a new comapny, at the time, it was really important to work with a busines that offered flexibility without …
5/5
GoogleValerie showed me the flat and she recommended mortgage brokers and solicitor which both sides was amazing Valerie amazing person
1/5
GoogleIf you unfortunately have to deal with this company, be prepared to get harassed. They will do everything in or not in their power to make sure money is squeezed out of you. An absolute disgrace to this profession.
5/5
GoogleVery easy to use, staff really helpful, can't rate them enough.
Thank you for the lovely review Anita!
5/5
GoogleI have for many years had the pleasure of working closely with Hilbery Chaplin. They are always extremely professional and will go above and beyond for their clients. I would strongly recommend Hilbery Chaplin's services to everyone (and often do).
1/5
Googledreadful. They sent a letter on behalf of their client and when I raised genuine issues threatened to charge me extra for a response to resolve the matter. They are a no win no fee company and just harrass to get money
5/5
GoogleEasy to use, flexible payment options, great support.
Thank you for the kind words, Nikki!
1/5
GoogleAbsolutely disgusting behaviour. Try to get 3800 out of me when taken to the courts judge criticised theunt and threw it out of court. Avoid
4/5
GoogleClose to the town centre, free parking outside the offices. Initial contact was positive.
1/5
GoogleAbsolutely disgusted with their service and how they treat people. They have been harassing me for over 5 years now ! I'm keeping repeating myself every year with the proof I have! Disgrace! They should not be trading !!
4/5
GoogleGreat handover
5/5
GoogleExcellent communication with support throughout the buying and selling process
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleAwful estate agents Happy to take your money for no support, no communication. They only have high star reviews as they only ask particular clients to review them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hilbery Chaplin Residential's Laindon office has 266 reviews across two platforms: 262 on Google, 4 on Facebook (across the whole business).
Hilbery Chaplin Residential Laindon is rated 4.4 out of 5 across all 266 reviews, and 4.5 out of 5 on Google from 262 reviews.
Hilbery Chaplin Residential Laindon, The Estate Office, High Road, Laindon, Essex, SS15 6DQ.
