Trusted Agent profile · Knowle
Verified
★★★★★
161 reviews across 2 platforms
36 St Johns Close, Knowle, B93 0LE
Xact Homes's office in Knowle, at 36 St Johns Close, is rated 4.6 out of 5 across 161 reviews on two platforms, including 152 Google reviews rated 4.6.
Every review we hold for the Knowle office, from every platform, shown as written. First names only.
5/5
GoogleJacob has been absolutely fantastic in accommodating our search for our next home which has taken a long time as I am really fussy sorry Jacob . Jacob has contacted us regularly with all new properties that meet our needs . Jacob has gone above and beyond , and we have finally found a house that we can call a home - Thank you to Jacob and all the staff in the office who have also been amazing
5/5
GoogleSuperb service from beginning to end with Xact. I’d highly recommend them. Thanks to the entire team.
Hi, Will. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
GoogleExcellent service, extremely patient considering the situation, would recommend if you are selling.👍 …
Hi, Ginger. We appreciate the kind words and are glad we could provide you with a positive experience!
1/5
FacebookJust wanted to let everyone know to stay away from Xact homes Solihull if possible. Extremely unreliable and uneithical/unprofessional company. Got house offer accepted in July above asking price. Got survey which showed some cracking so sorted a structural survey. Paid almost over a £1000 for them. Just when the contracts were about to be signed. Get an email if you are interested in this new property on the market and guess what. It is the property I am in process of buying. Now put up 20,000 over the price of mine. Where is the decency to call me 1st and talk. Of course legally one can pull out before contract signed but the way they dealt with this matter. Horrendous and unacceptable. Waste of time and money.
Very VERY SAD news. Corruption everywhere
5/5
GoogleAfter 6 months on the market with another agent and no offers, we switched to Xact and they found us a buyer within 2 weeks. They worked hard to push through our sale to a very difficult buyer and complete the chain. Would use them again.
Hi, Victoria. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
GoogleSuperb service from Jeremy and Jacob. Initial consultation was helpful and honest, and video and photograph team were excellent, suggesting improvements to enhance the presentation. Jacob's communication regarding viewings and then follow up calls was excellent, polite and timely. Highly recommend.
Hi, Fiona. Thank you so much for leaving us a stellar review!
5/5
GoogleThe service we have experienced from Xact Homes at both the Solihull and Knowle offices has been outstanding. Everyone is so professional & helpful. Highly recommended
Hi, Gill. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
GoogleI want to commend Jacob for handling my purchase in what was quite a challenging situation. I cannot say enough for his patience, professionalism and reassurance, always so prompt with answers to questions and massively helpful in every respect. A really big thank you! I wish you well in all you do.
Hi, Karen. Thank you so much for leaving us a stellar review!
5/5
GoogleWe have sold and bought through Xact recently and the whole process was faultless. The service from start to finish was great and we are now living in our dream home. Thank you
Thank you Stella you comments are very much appreciated best Jeremy
5/5
GoogleJosie has been extremely helpful throughout my sale and purchase entirely recommend Exact in the future
We greatly appreciate your positive feedback, Sharon. Thank you for recommending Xact Homes.
5/5
GoogleA brilliant experience from start to finish. Henry and the other members of the team who we dealt with were professional, supportive and knowledgeable. They made what is a naturally stressful process as smooth as it could be!
Amelia Thank you so much for your review Jeremy
4/5
Googleonce Michelle Atkinson was dealing with our sale everything was efficiently completed.
Hi, Gerald. We are thrilled to learn that you had a positive experience with us!
5/5
GoogleI recently purchased my first residential property and I am very pleased with Xact Homes, they made the process (that is usually stressful) as easy and pleasant as possible. All of the agents I spoke/interacted with were superb and very helpful. Everyone always followed up on my queries promptly, the level of communication was great. I dealt with other agencies before and Xact homes were the best one by far.
We deeply thank you for your positive feedback, Joanna.
5/5
GoogleExcellent service as always from Jeremy and his team
Thank you immensely for your kind words, Paula. We are elated to hear that you had an excellent experience with Jeremy and the team at Xact Homes.
5/5
GoogleExcellent experience of getting my new house from the team at Xact and especially from Michelle. They were helpful all the way and communication was first class. thanks again!
Hi, Andrew. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
GoogleXact Homes know their market and secure all the best properties. Accurate valuations, pro-active front and back office support from engagement right through to completion. Lovely team. Why go to anyone else if you are looking to market your home. Highly recommend having recently completed a sale and onward purchase through Xact Homes 5*
Hi Gareth, thank you for your review and comments. Very much appreciated, Jeremy
5/5
GoogleXact have been brilliant throughout the entire moving process. Veronika, Nicola and the rest of the team in the Knowle office have worked incredibly hard on our behalf, whilst delivering great customer service and care. If you’re thinking of moving in the Solihull area, I couldn’t recommend Xact enough.
Thank you for your comments David and so pleased we could help best Jeremy
5/5
GoogleJacob and the Xact team in Knowle have been brilliant at providing us with a steam of properties to view in our search for a new home somewhere in Knowle or Dorridge. Great work everyone
Hi, The. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
GoogleGreat service from valuation to completion. Superb communication in particular from Lily who was not only a pleasure to deal with, but instrumental in supporting us through a seamless sale (& purchase) process. We were impressed by her honest and proactive communication, proactive chasing of the upward chain and regular updates.
We are overjoyed to hear about your great experience with Xact Homes. Lily truly made a difference with her superb communication and proactive approach. Thank you for sharing your feedback!
5/5
Google"I recently sold my house with Xact Homes in Knowle and couldn’t be happier with the service. The team worked tirelessly from start to finish, Nicola deserves a special mention for her dedication, professionalism, and constant support. I would highly recommend Xact Homes to anyone looking to sell their property."
Hi, Nick. Your feedback is highly appreciated. Best Jeremy
5/5
GoogleSimply superb experience selling my property with Xact Knowle office, this office is so well organised and professional. I cannot fault the way the sale of my property has been handled with a special mention for Alison and Lilly, truly outstanding from both of you, thank you so much.
Thank you for your wonderful feedback, David. We are thrilled to hear about your superb experience selling your property with Xact Homes.
5/5
GoogleFive stars for all the professional help from Michelle and the other staff from the Knowle branch. Highly recommended 😇 …
Hi, Z. Thank you so much for leaving us a stellar review!
5/5
GoogleI had the task as an executor to sell a retirement apartment. Without Xact I would not have done so. They were brilliant. all the team I spoke to were helpful and went beyond the norm, the customer service was exemplary.
Hi, Nick. Thank you so much for leaving us a stellar review! Regard Jeremy
5/5
GoogleA fantastic service from Exact Homes in Knowle. When buying our apartment which was a bit tricky, Exact homes kept us informed of progress and communicated with us at every step. I highly recommend them.
Hi, Haidee. Your feedback is highly appreciated. Thank you for the review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Xact Homes's Knowle office has 161 reviews across two platforms: 152 on Google, 9 on Facebook (across the whole business).
Xact Homes Knowle is rated 4.6 out of 5 across all 161 reviews, and 4.6 out of 5 on Google from 152 reviews.
Xact Homes Knowle, 36 St Johns Close, Knowle, B93 0LE.
