Xact Homes Knowle reviews

★★★★★ 5/5

Google

From start to finish, the communication from this Xact were absolutely outstanding. I was kept informed at every stage of the process, with nothing ever left unclear or unanswered. A special mention must go to Emma, Josie and Henry, who were all incredibly professional, warm, and patient throughout. They were more than happy to accommodate multiple revisits without any hesitation, making me feel completely at ease during what can be quite a stressful process. I couldn't recommend them highly enough!

Martyn · 16 March 2026

★★★★★ 5/5

Google

Exact was amazing. They were not contracted by us directly they were our sellers solicitors and honestly I actually got more information and communication from exact than my own estate agency. Special mention to veronika who was unbelievable thanks so much

Hollie · 24 December 2025

★★★★★ 5/5

Google

I used Xact’s to sell my mother’s house as they are acknowledged as the Premier estate agent in the Knowle and Dorridge area. All the staff were helpful and prompt and their feedback was accurate and timely.Even when an unforeseen problem arose during the sales process, it was handled with care and thought. A strong recommendation.

Chris · 13 August 2026

★★★★★ 5/5

Google

Fabulous service from start to finish. Michelle was an absolute super star! Can’t rate her highly enough. Would definitely recommend to anyone thinking of moving house.

Sue · 17 March 2026

★★★★★ 5/5

Google

We recently brought a house that was sold by Xact, the process was super smooth, Veronika kept us up to date all the way through and helped push us towards completion when we suffered delays! Great service!

Julie · 24 November 2025

★★★★★ 5/5

Google

Just completed on our first family home , Michelle has been excellent. Very attentive and efficient. Thank you so much for all your hard work!

Vicky · 24 February 2026

★★★★★ 5/5

Google

Xact homes have provided us with a smooth sale from start to finish. I can honestly say everyone in the Knowle office is so friendly, professional and knowledgeable. Michelle has consistently kept us up to date with the progress of the sale and chased when required. Very efficient service from the whole team. We would certainly recommend Xact, Josie & Jeremy your team is a credit to you.

Rebecca · 16 March 2026

★★★★★ 5/5

Google

Jacob was excellent in getting my sale through despite some challenging issues that cropped up. Woukd highly recommend. Despite some challenges

Paul · 3 March 2026

★★★★★ 5/5

Google

Alicia has been really helpful throughout this whole process - keeping me informed and chasing all parties involved. When Alicia has been unavailable the other staff have been polite and helpful. I have never waited more than 10 minutes for a call back. Every interaction has been professional and informative. I would recommend Xact as they have been a pleasure to deal with from start to finish.

James · 21 September 2024

★★★★★ 5/5

Google

Jeremy was positive and enthusiastic from the outset and prepared a great video tour of our property to aid promotion. Back at the office, Josie was fantastic in initial negotiation and kept us regularly updated on progress through to a successful sale. Thank you. Jon & Wendy.

Jon · 24 May 2025

★★★★★ 5/5

Google

Nicola from the Knowle branch was fabulous during the entire sales process. Nicola was always on hand to deal with any queries I had and made the entire process seamless. Her friendly, bubbly and positive attitude was refreshing and made the experience of buying my first home great. Kudos to Nicola!

Freddie · 24 March 2025

★★★★★ 5/5

Google

Lily was amazing. She was professional, polite, and friendly. She always responded to and passed on any queries promptly, and explained what was required. Can't thank her enough for her support and help with the sale of the property, and for relieving any anxiety and stress throughout the whole process. All other agents we dealt with were also friendly, helpful, and professional throughout.

Julie · 21 September 2024

★★★★★ 5/5

Google

Our estate agent Jacob was very professional and keen in his role at exact. He answered all our questions to the best of his ability and was definitely the best agent we have had in our time of looking for houses. Thank you very much and we highly recommend.

James · 24 March 2025

★★★★★ 5/5

Google

It has been a fantastic experience working with Nicola from Xact Homes in the sell of our house. She has been super supportive and responsive to the buyer as well as ourselves and when away the rest of the Xact team have got involved and help push the transaction through whilst keeping all the parties comfortable. I strongly recommend Xact to anyone looking to sell their house :)

Jon · 25 November 2025

★★★★★ 1/5

Google

Very unprofessional when dealing with our house move. The sale did go through probate which took over a year, which understandable was out of the agents hands however the customer service was a joke. We advised on numerous occasions who to contact between which time which was not remembered by the agents. We also were told we would receive calls back which NEVER happened - this was left to ourselves to call the office back. Our agent also left the business and we were not told about this until we called the office after not hearing back on emails. WOULD AVOID THIS AGENCY!

Frankie · 21 July 2025

★★★★★ 5/5

Google

Great service from Lily & Josie at Knowle Xact Homes. They have been fantastic. Great communication throughout the buying process. Regular emails to keep us posted. The process was lengthy as the seller had a chain. However we got there in the end. We used a different agent to sell our house last year as solihull exact wasn’t great with service and communication. However I would 100% use Knowle Xact to sell my house in future if and when the time came. Will recommend Xact homes Knowle to friends and family.

Trish · 21 July 2025

★★★★★ 5/5

Google

Great buying experience through Xact. They were communicative throughout the process and were proactive with chasing various members of the chain. We generally dealt with Josie, who was excellent, but every member of the team we spoke to was helpful and accommodating.

Lindsay · 24 March 2025

★★★★★ 5/5

Google

On an extremely difficult and protracted chain, that threw up multiple issues concerning lots of parties, Xact maintained a calm professionalism. In terms of the actual viewings and contact when I originally made an offer on the Xact-represented property, I knew I was in safe hands due to the many Xact Sold signs in the area.

Ed · 24 February 2026

★★★★★ 5/5

Google

​Fantastic estate agent ! Will always recommend you, because in my opinion you are the best! My journey with you was streamless and stress free. Sold my property after 3 block viewings. Sales particulars, the descriptions and photos were absolutely amazing ! so professional. Jacob, Veronika, Lily, Lisbeth and Nicola gave fantastic customer service. Always sounded happy and wanted to help, nothing was too much trouble for them. Jeremy and Josie, your team is a credit to you. I cannot praise them enough.

Ellie · 9 July 2025

★★★★★ 5/5

Google

We are in the process of buying and selling our home with Xact solihull and Xact Knowle. Even though we aren't at the end of the process yet I felt strongly I wanted to leave some positive feedback for the amazing Nicola. She has helped us throughout, been on the ball with the sales progression and always so warm and professional. Moving house can be so stressful but Nicola and all the team at Xact Knowle & Solihull have helped take the stress out as much as possible! Thank you :)

Lucy · 23 June 2025

★★★★★ 5/5

Google

Very pleased with the support given by Xact Homes with the recent sale of our property. Every aspect of the process was dealt with in a professional and friendly manner with outstanding lines of communication. Special thanks to Josie.

Linda · 24 March 2025

★★★★★ 5/5

Google

Great service from Xact Homes in Knowle. Josie and the team kept in regular contact with updates along the process to make it as stress free as possible. Having bought and sold with them, I’d highly recommend them.

Jenny · 24 March 2025

★★★★★ 5/5

Google

Everyone at Xact provided a very professional service. Communication and organisation were excellent throughout. Our sale took patience and perseverance and Xact provided support, advice and information throughout. Particularly to Emma, but also to the whole team, our wholehearted thanks.

Mark · 7 May 2026

★★★★★ 5/5

Google

Xact Homes were excellent in handling an out of the ordinary sale. Client support was superb & nothing was too much trouble. Everyone provided a faultless, professional & friendly service.

Simon · 16 July 2026