Every review we hold for the Knebworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleService like no other!! Darren provides that personal touch and dedication and stood out form the others. His hard work in the community is a true credit to the village and that comes across in his work. Fantastic service and professionalism. Highly Recommend.
John · 25 May 2018
★★★★★ 4/5
GoogleThey did struggle at first to sell my house, but eventually found us the right buyer. Darren and team were always polite, professional and helpful. Happy with the overall service.
Andy · 8 March 2022
★★★★★ 5/5
View AgentsWe received excellent service
Nothing was too much for Darren when it came to extra last minute viewings. He was always able to accommodate us. We also received a lovely welcome gift and card the day we moved in which was a very generous surprise.
Dionne · 31 May 2019
★★★★★ 5/5
FacebookDarren was absolutely brilliant from start to finish. Buying a new home can be a very stressful process, however, Darren was always there making sure every step of the way was as smooth as possible. His dedication and commitment is first class.
Louise · 7 August 2018
★★★★★ 5/5
View Agents BuyerCommunication was key
Mather Marshall kept in constant contact during the process of buying a house from one of their clients, and made the process easy to understand. Despite some hardship (unrelated to their service), they still managed to get our purchase across the line and we're now first-time home owners.
Robert · 2 July 2021
Agent replied · 28 March 2022
Hi Robert, It can be difficult at times when progressing but with expert knowledge and local contacts we can ease any situation that could become troublesome. Thank you for your kind words and welcome to Knebworth. ATB
★★★★★ 1/5
TrustpilotAs a tenant of over a year during covid…
As a tenant of over a year during covid lockdown. I paid £1050 a month as a single occupant whilst on furlough. Since handing my notice in to leave the property I have had nothing but a bad experience! I had no property check since the day I moved in and now this agency is defending the landlord on things that were not fixed by them over the year and saying that they are now getting quotes on behalf of the landlady to withhold money to repair reasonable wear and tear. I reached out to the owner to try to reason and instead I just got a nasty toned email back defending the agency. This is such a shame because this final hurdle has left a very bad taste in my mouth! They are in control of £1200 of my money and after two weeks, I finally chased it today and they still had not done anything about returning this to me. It was only when I chased it that I then received emails. Firstly calling me by the wrong name, secondly their own marketing photos being in contrast to their end of tenancy report! Abysmal service and I 100% wouldn’t not recommend this agency to ANYONE!!
John · 19 March 2021
★★★★★ 5/5
FacebookWe have recently sold our home in Welwyn & the service we received from Darren was second to none & we would definitely recommend you using him if you want a smooth, hassle free time selling or buying your home.
David · 31 July 2017
★★★★★ 5/5
GoogleDarren was always very professional and made himself available to help with anything we needed. Our whole buying process ran smoothly and we received regular updates from Darren throughout. Would definitely recommend to others.
Dionne · 24 May 2020
★★★★★ 5/5
GoogleGreat price for our house, proactive communication and when our move approached a critical deadline, Darren literally drove to collect and deliver documents to keeps us on track for completion. We honestly couldn't have asked for more. Thanks!
Phil · 25 May 2017
★★★★★ 5/5
GoogleSuperb level of customer care and service from a local and knowledgable Estate Agent, Darren was always 100% 'on our side' interested in us and has gone along way to moving us into our new home
Jez · 3 March 2018
★★★★★ 5/5
View AgentsSuper Agent
Superb level of customer care and service from a local and knowledgable Estate Agent, Darren was always 100% 'on our side' interested in us and has gone along way to moving us into our new home
Jeremy · 15 September 2017
★★★★★ 5/5
FacebookSuperb level of customer care and service from a local and knowledgable Estate Agent, Darren was always 100% 'on our side' interested in us and has gone along way to moving us into our new home
Jez · 15 September 2017
★★★★★ 5/5
GoogleDarren was very friendly and understanding especially as this was my first property that I was buying. I will definitely recommend him to family and friends who are wanting to buy in the area.
Tanya · 3 March 2018
★★★★★ 5/5
View AgentsExcellent service.
Darren provided us with a friendly, professional and 5 star service. We could not have asked for anything more. Thank you for everything you have done for us.; it is greatly appreciated.
Daniel · 25 March 2019
★★★★★ 5/5
FacebookDarren was very friendly and understanding especially as this was my first property that I was buying. I will definitely recommend him to family and friends who are wanting to buy in the area.
Tanya · 27 August 2017
★★★★★ 5/5
GoogleA top quality and friendly service! Darren and the team are fantastic throughout and certainly get the job done!
Ella · 1 February 2022
★★★★★ 5/5
GoogleDarren was extremely helpful, informative and professional from the initial valuation of my mother's property though the viewing process and then through the sales to completion. Excellent service.
Karen · 25 May 2018
★★★★★ 5/5
GoogleWe can't recommend Darren highly enough. He provided a great personal service to us and sold our house where other agents couldn't. Thanks so much Darren!
Alex · 25 May 2019
★★★★★ 5/5
FacebookWe used Darren for our flat and sale and he was brilliant, great service and communication we would definitely recommend him.
Charlotte · 28 January 2021
★★★★★ 5/5
View Agents SellerGreat all round service
We can't recommend Darren highly enough. He provided a great personal service to us and sold our house where other agents couldn't. Thanks so much Darren!
Laura · 3 October 2018
★★★★★ 5/5
FacebookA top quality, friendly service! Darren and the team are fantastic throughout and certainly get the job done
Ella · 28 February 2021
★★★★★ 5/5
FacebookA top quality, friendly service! Darren and the team are fantastic throughout and certainly get the job done
Ella · 28 February 2021
★★★★★ 5/5
FacebookFantastic estate agent. Great communication, always kept us informed and didn’t go for the oversell like many estate agents. Highly recommend Darren
Dean · 5 August 2018
★★★★★ 5/5
View AgentsGreat Service
Highly recommend Darren, he is professional and always on hand to help when needed! Really happy with the service provided
Georgina · 30 May 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.