Every review we hold for the Knebworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents BuyerAbove & Beyond
This had previously been a tricky purchase and Darren went out of his way to get things running smoothly, we got the deal (and the keys!) over the line within a month. Efficient and professional, I will certainly use Mather Marshall again.
Alex · 28 June 2021
Agent replied · 28 June 2021
Hi Alex, Very kinds word and thank you. It was a pleasure working with you. See you soon around the village.
★★★★★ 5/5
FacebookDarren and team are the epitome of why GOOD local estate agents have a critical role in the property market. Excellent knowledge of the local market, understanding the client needs, proactive and honest service whilst making a valuable contribution to the local community. Cannot recommend highly enough.
Toni · 15 May 2019
Agent replied · 3 May 2023
Thank you Toni, we really appreciate your kind words and recommendation.
★★★★★ 5/5
View AgentsDarren is brilliant!
Darren was more than amazing thoughtout our buying process. We are first time buyers and at times, we felt very vunerable as wasnt sure on processes. I went to Darren with lots of questions and he was always so happy to help. Whenever Darren had an update he would communite with me and whenever I had a question that he didn’t know the answer to he would direct me, I will definitely be using Mather Marshall Knebworth again just because Darren was so thorough throughout the process from beginning to end. Thank you so much Darren I’m not quite sure what I would of done without you!
Zoe · 31 May 2018
★★★★★ 5/5
View Agents SellerMather Marshalls Estate Agents of Knebworth - Outstanding!
Darren Gilbert from Mather Marshalls Estate Agents based in Knebworth, Hertfordshire has been absolutely fantastic in selling our home. In order for our offer to be accepted on our purchase we were given seven days to sell our home and it wasn't even on the market! I called our local Independent Estate Agents (Mather Marshalls) immediately and spoke to Mr Darren Gilbert to explain the urgent situation, Darren came to our property within a couple of hours to survey and take photographs for marketing. My wife Victoria and I were extremely impressed with his attitude, in-depth knowledge and plethora of experience within the industry. Darren called a few hours later to say he had just emailed us a first draught to check all of the information was correct and we were happy (which it was and we were!) and then had our property advertised the same day on multiple platforms. Darren called the following day to say he had several viewings arranged over the next few days, he then proceeded to sell our home on day 6 and above our asking price! The expected moving dates was around 3 months from acceptance, Darren kept us fully informed all along the way of the sale and also our purchase, nudging a few solicitors to hurry up too! Darren didn't just sell our home he fully managed the sale and purchase, checking up and making sure all parties concerned were organised! Mather Marshalls of Knebworth really do care, they are not a big faceless estate agents ready to rip you off for a sub standard service., we received a personal, first class service at a very reasonable price.
Darren, we cannot thank you enough or recommend you highly enough, you are a credit to the industry and the Local community in which you support so well. Thank you again!
Brendan · 29 May 2018
★★★★★ 5/5
FacebookIs it a bird? Is it a plane? No, it's Mather Marshall.Some people say that buying a new home is the second most stressful event in life, after losing a close family member. Well, I've gotta tell you that Mather Marshall made the whole process about as stress free as it could be..Over a period of about 7 months we had 2 offers accepted on 2 properties, and although the agents dealing with both sales talked the talk, neither walked the walk. They were both keen to confirm that we were cash buyers and our bona fides were up to scratch, but not so energetic in easing the vendors' along with their bits and pieces. Consequently, we got nowhere with either property.And then I heard the sound of horse's hooves, and Darren Gilbert of Mather Marshall galloped over the horizon, heading in our direction. I thought it strange that he was dressed in shining Armour, but who am I to judge?He did his estate agent's thing without being too pushy, confirming that we were legit and easing the vendor along with a smile and a gentle nudge. He kept us informed at every stage and we completed in about 6 weeks from first viewing to taking charge of the keys.Darren is a breath of fresh air...and the house isn't bad, either.I would recommend Darren and Mather Marshall without a second's hesitation, in fact, I've already suggested that my daughter, who wants to move out this way, makes good use of Darren's expertise. How bad can that be?Martin LevisonWelwyn
Martin · 8 May 2018
★★★★★ 5/5
View Agents BuyerIs it a bird?...a plane? No, it's Mather Marshall
Some people say that buying a new home is the second most stressful event in life, after losing a close family member. Well, I've gotta tell you that Mather Marshall made the whole process about as stress free as it could be..
Over a period of about 7 months we had 2 offers accepted on 2 properties, and although the agents dealing with both sales talked the talk, neither walked the walk. They were both keen to confirm that we were cash buyers and our bona fides were up to scratch, but not so energetic in easing the vendors' along with their bits and pieces. Consequently, we got nowhere with either property.
And then I heard the sound of horse's hooves, and Darren Gilbert of Mather Marshall galloped over the horizon, heading in our direction. I thought it strange that he was dressed in shining Armour, but who am I to judge?
He did his estate agent's thing without being too pushy, confirming that we were legit and easing the vendor along with a smile and a gentle nudge. He kept us informed at every stage and we completed in about 6 weeks from first viewing to taking charge of the keys.
Darren is a breath of fresh air...and the house isn't bad, either.
I would recommend Darren and Mather Marshall without a second's hesitation, in fact, I've already suggested that my daughter, who wants to move out this way, makes good use of Darren's expertise. How bad can that be?
Martin Levison
Welwyn
Martin · 8 May 2018
★★★★★ 5/5
View Agents SellerProfessional, Trustworthy and Dedicated
Three words used in the title are so on point with this individual. Darren was nothing but professional throughout our sale. Especially as we live abroad he dealt with everything for us and nothing was too much trouble. He provided a honest valuation, listed our property with fantastic details and pictures and then secured a sale within 7 days of listing. A gentleman and honour to work with. Highly recommended, A proud community driven person that has drive and dedication. This is rare for me as i do not generally give reviews but this man deserves it! Well done and thank you.
Chris · 25 January 2018
★★★★★ 5/5
GoogleDarren at Mather Marshall Knebworth did a brilliant job selling our property. He was always on hand for help and advice when we needed him, kept us updated throughout the entire process and made the whole thing as easy and stress-free as possible.
Not only that, he was spot on with his valuation of the property and would always go the extra mile when viewings took place.
Highly recommend Darren and Mather Marshall and would not hesitate to use their services again.
Beth · 28 August 2017
★★★★★ 5/5
View Agents SellerGreat service
Darren at Mather Marshall Knebworth did a brilliant job selling our property. He was always on hand for help and advice when we needed him, kept us updated throughout the entire process and made the whole thing as easy and stress-free as possible.
Not only that, he was spot on with his valuation of the property and would always go the extra mile when viewings took place.
Highly recommend Darren and Mather Marshall and would not hesitate to use their services again.
BW · 22 August 2017
★★★★★ 5/5
View Agents SellerCouldn't ask for more
Darren guided us through the sale process and obtained an excellent price for us within days of putting the house on the market. He always acted in our best interests. When our chain slowed right down, he was always there for us, contacting various solicitors and even driving 2 hours to collect and deliver documents to expedite our sale. He was very contactable and proactively kept us informed. We really couldn't have asked for a better agent. Many thanks Mather Marshall Knebworth!
Phil · 20 August 2016
★★★★★ 5/5
FacebookExceptional service, Darren went well above the call of duty to help us achieve our dream forever home. We simply cannot thank him enough, he helped us in every way from offer stage, right through to completion and helped my family and I throughout. He was kind, and always 100 per cent professional and diligent . I would 1000% work with Darren in any property move or sale . Jamie Doyle
Jamie · 27 February 2021
★★★★★ 5/5
View Agents BuyerExcellent
Darren went above and beyond to help me buy as a first time buyer buy from Mather Marshall clients. The process was dragging so Darren stepped in. Excellent communication and support.
Emma · 9 March 2022
Agent replied · 28 March 2022
Hi Emma, We do everything we possibly can when progressing on a sale especially for first time buyers. We know this whole process is new so try and be as pro active as we can but support you more due to the new experience of buying a house. We hope when you come to move again someday we have shown the process is and can be a smooth transaction with the right people behind you. Best wishes.
★★★★★ 5/5
View Agents BuyerMather Marshall
Right from the very start Darren could not have done any more to help me whilst buying my new home.
I would 100% recommend Darren and the service that he provides and how he made me feel totally at ease and gave me regular updates throughout the whole process which really took the pressure off of such a stressful process. Nothing was too much bother and he was totally committed from start to finish.
Louise · 7 August 2018
★★★★★ 5/5
View Agents SellerA promise kept
We used Darren's services for our recent move away from Knebworth. He assured us that he would be able to sell our property for a given sum ad he did, very quickly. Darren's finger is clearly on the pulse of the local market and incidentally he is a big contributor to community life in the village. He kept us well in touch throughout and we were very happy.with what he did for us.
Christopher · 20 October 2017
★★★★★ 5/5
View Agents SellerKnebworth
I found Darren of mather Marshall very professional and worked tirelessly to get my property which was very difficult to sell over the line through his knowledge, highly recommended
John · 26 June 2021
Agent replied · 28 June 2021
Hi John, we was only too pleased to get this deal over the line for you. We know how tough it has been for you and chuffed that you can now move forward and enjoy your new life outside of Knebworth. Best wishes.
★★★★★ 5/5
FacebookDarren was simply brilliant. I was selling my deceased mother''s house, a very difficult time. Darren was respectful and professional throughout the whole sales process. I was kept informed the whole time.I like very much that Darren is 'visible' around Knebworth village and involved in local community projects. Knebworth has a great community spirit and it is great to see our number 1 village estate agent very much involved.
Karen · 27 August 2017
★★★★★ 5/5
View Agents SellerSale in Knebworth with Darren of Mather Marshall
Darren, was fantastic from start to finish, goes over and above the usual service when selling a home. Would and will recommend to anyone buying/selling in the area.
Jamie · 9 November 2020
Agent replied · 12 November 2020
Thank you Jamie. Really kind words and was a pleasure to work with you and Holly to help your move down to the south coast.
★★★★★ 3/5
View AgentsNot quite what we had hoped for
Very friendly when property first put on the market, they found a buyer who was unable to proceed as had not sold and as they were selling through one of their other branches we felt pur property wasnt being pushed as much as it should have been, was like being reserved, very quiet, no real updates, then when we gave notice to list with another agent, there was interest again. We were told our buyer was a cash buyer, which it turned out not to be. Once a price was agreed it wasnt long before we were being chased to move out of our house even though our buyer wasnt ready, but kept getting told they were by the agent. No communication between exchange until completion day, and as first time sellers we didnt really know what to expect. Also the solicitor recommendation was awful.
Anna · 30 May 2019
Agent replied · 8 June 2019
Dear Anna. I’m naturally really disappointed to learn about your disappointment in us and have taken your feedback on board to ensure we keep the high standards we provide. With regards to the cash buyer changing her mind this was completely out of our hands yet managed the change to ensure we kept your buyer on board. I did feel the updates between agreed sale and exchange were fine but we will look into making sure updates are more regular. The solicitors used have now been removed from our panel of experts we recommend to ensure we also work with top professionals to make the sale and buying process as simple as possible. We wish you well in your new home.
★★★★★ 5/5
View Agents SellerOur sale
We would really recommend Darren, he does go above and beyond, he was very reliable, helpful, on top of everything and always got back to us.
Charlotte · 28 January 2021
Agent replied · 2 March 2021
Thank you Charlotte, kind words and best wishes in your new home.
★★★★★ 5/5
View Agents SellerAbsolutely Brilliant
I cannot give Darren and his team enough credit. Selling my house was easy and hassle free. Darren went the extra mile to make sure i was sold quickly and with committed buyers. Using all of his recommendation for the services they provide they managed to get me under offer and sold within just 6 weeks. Superb service, will recommend over and over.
John · 25 January 2018
★★★★★ 5/5
FacebookDarren and the team in Knebworth were great to work with for both the sale and purchase of my properties. With excellent local knowledge, customer service beyond expected and upholding integrity and transparency throughout the transaction, I would not hesitate to recommend Mather Marshall to anyone looking to buy or sell. Thank you once again!
Tara · 28 March 2021
★★★★★ 4.8/5
View Agents SellerFabulous Local Agent
Darren any the team in Knebworth were great to work with for both the sale and purchase of my properties. With excellent local knowledge, customer service beyond expected and upholding integrity and transparency throughout the transaction, I would not hesitate to recommend Mather Marshall to anyone looking to buy or sell. Thank you once again!
Tara · 28 March 2021
★★★★★ 5/5
GoogleThank you to Darren for his hard work and professionalism in the sale of my Knebworth home. At every point I was kept up to date with the sale and offers of support beyond that which I would normally expect from an estate agent. The flowers on completion were a beautiful touch. I would highly recommend Darren and this estate agent.
Michelle · 13 March 2019
★★★★★ 5/5
FacebookThank you to Darren for his hard work and professionalism in the sale of my Knebworth home. At every point I was kept up to date with the sale and offers of support beyond that which I would normally expect from an estate agent. The flowers on completion were a beautiful touch. I would highly recommend Darren and this estate agent.
Michelle · 26 May 2018
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