Every review we hold for the Knebworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents SellerProfessional and caring service
Thank you to Darren for his hard work and professionalism in the sale of my Knebworth home. At every point I was kept up to date with the sale and offers of support beyond that which I would normally expect from an estate agent. The flowers on completion were a beautiful touch. I would highly recommend Darren and this estate agent..
Michelle · 26 May 2018
★★★★★ 5/5
View Agents SellerExcellent, professional service
Darren provided an excellent, friendly and professional service for the sale of our home in Woolmer Green.
He kept us well informed throughout each stage of the process and went above and beyond to help when we experienced some delays from other parties involved. Darren’s professionalism and caring attitude really stood out. We would highly recommend Darren and his team.
Stephanie · 3 June 2018
★★★★★ 5/5
FacebookDarren provided an excellent, friendly and professional service for the sale of our home in Woolmer Green.He kept us well informed throughout each stage of the process and went above and beyond to help when we experienced some delays from other parties involved. Darren’s professionalism and caring attitude really stood out. We would highly recommend Darren and his team.
Stephanie · 3 June 2018
★★★★★ 5/5
View AgentsGood old fashioned service
Darren provided an excellent and a above and beyond service, (without being one of those annoying agents), which was much needed to push along a painfully slow and unhelpful solicitor. There may be cheaper competitors but they do not necessarily provide such service, which you don't fully appreciate until you need it. I would definitely recommend him.
Caroline · 30 May 2019
★★★★★ 5/5
GoogleDarren and his team helped my elderly father sell and buy in the village.
They were very responsive and lifted a lot of the burden from him. Viewings were well managed and sympathetic to his needs. Good liaison was maintained with solicitors to expedite both processes
Steve · 1 February 2022
★★★★★ 5/5
GoogleMather Marshalls price estimate was significantly higher than all the other local agents, but Mather Marshall had confidence they could deliver, and they certainly did. Ive no doubt we wouldnt have achieved close to the actual price we received if it hadnt been for Darren and the team at Mather Marshall
Colin · 2 March 2021
★★★★★ 5/5
View Agents SellerTop quality service!
A top quality and friendly service! Darren and the team are fantastic throughout and certainly get the job done!
Ella · 28 February 2021
Agent replied · 1 March 2021
Thank you Ella and Sam, we are delighted with your review and this one we certainly got the deal over the line for you. All the best for the future.
★★★★★ 5/5
GoogleDarren pulled out all the stops to get my sale through. Thanks to lockdown it dragged out for months and months but he kept on it and without him working as hard as he did, it definitely would have fallen through. I definitely recommend him!
Adam
Adam · 23 September 2021
★★★★★ 5/5
View AgentsExcellent from beginning to end. And very personable and supportive.
Daren and his team supported me from the outset. Very personable and human and considerate of the emotion involved. Quick and excellent results. Sold my house the day it went on the market and I got my asking price. I would highly recommend in comparison to all their competitors. They are simply the best.
Jo · 28 June 2019
★★★★★ 5/5
GoogleDarren is a pleasure to work with. He is professional, polite and very responsive. He always makes himself available even if that is very early on a weekend morning. He has been very helpful telling us about the local area and even offered to help with sorting out parking on our move date .
Will · 25 May 2019
★★★★★ 4/5
GoogleWe bought a property via a Mather Marshall a sale which turned out to be a difficult purchase, however, Darren dealt with a the situation perfectly until the purchase was completed.
Responsive to my every email
Thank you
Kathy · 23 September 2022
★★★★★ 5/5
GoogleDarren was probably the most professional estate agent that we've come across. We found him to be very knowledgeable, quick to respond to e-mails/phone calls and very resourceful. We'll definitely reach out to him in the future when we're ready to sell and will highly recommend him to friends and family.
Mandy · 13 March 2020
★★★★★ 5/5
GoogleAmazing service from Mather Marshall.
Darren was very professional from start to finish and I was always kept up to date and reassured whenever I had any questions.
Thank you Darren you made what could have been a painful process a very smooth one, I would definitely recommend you to anyone selling their house.
Amy · 16 September 2018
★★★★★ 5/5
View AgentsPremium Quality Service
I can not recommend Darren and Team highly enough. Exceptional knowledge of both clients, local property and local areas mixed with a modern proactive approyach to marketing and under pinned by 5 star client service. Friendly professional and always on hand. So pleased to see this business go from strength to strength.
Toni · 28 June 2019
★★★★★ 5/5
View Agents BuyerFriendly and approachable
We found Darren of Mather Marshall friendly and approachable. As purchases, he kept regular communication between ourselves and the Vendor, ensuring that the buying process went as smoothly as possible.
His door was always open to any queries, ideally located within the Knebworth Village on route for the school drop off!
Would highly recommend.
Sarah · 15 July 2017
★★★★★ 5/5
GoogleExcellent service from Darren from start to finish. We bought and sold our house through him. He kept us regularly informed with progress on both sides. He couldn't do enough for us. Both Darren and Megan would always welcome us when we popped into his shop. We would definitely recommend him. Thank you!
Leia · 3 March 2018
★★★★★ 5/5
GoogleDarren went above and beyond to help me buy as a first time buyer buy from Mather Marshall clients. The process was dragging so Darren stepped in. Excellent communication and support.
Emma · 8 March 2023
★★★★★ 5/5
View AgentsExcellent service
Excellent service from Darren from start to finish. We bought and sold our house through him. He kept us regularly informed with progress on both sides. He couldn't do enough for us. Both Darren and Megan would always welcome us when we popped into his shop. We would definitely recommend him. Thank you!
Leia · 2 February 2018
★★★★★ 5/5
View Agents SellerAmazing service from Mather Marshall
Darren was very professional from start to finish and I was always kept up to date and reassured whenever I had any questions.
Thank you Darren you made what could have been a painful process a very smooth one, I would definitely recommend you to anyone selling their house.
Amy · 18 April 2018
★★★★★ 5/5
View AgentsProfessional and friendly, just what you want
Friendly, local estate agents who are very professional also.
Just what you look for in an estate agent.
They always kept me updated throughout the whole process, went above and beyond and even gave me a nice present for my new home. Thank you Darren & team
Claire · 20 May 2019
★★★★★ 5/5
GoogleCannot thank Mather Marshall Knebworth enough! They went to extreme lengths to make sure our sale went through and the updates we got on a weekly basis were always in detail. Top star service. Darren you are a credit to the estate agent industry. Jenny - Knebworth
Jenny · 3 March 2018
★★★★★ 5/5
View Agents SellerSmooth & Hassle Free Home Sale
We have recently sold our home with Darren & Mather Marshall & he made sure it was a smooth process from start to finish & we would definitely recommend that you use his services if you are thinking of selling your home or buying a new one.
David · 31 July 2017
★★★★★ 1/5
TrustpilotBy far the worst letting agent
Mather Marshall is by far the worst letting agent I have ever come across and I once stayed in a house where landlady came by every time before viewings to was black mold off the walls and bathroom floor nearly caved in. From roughly 15 rental places I have stayed in, Mather Marshall are by far the worst. The ineptitude, laziness, and unprofessionalism is frankly astonishing.
We agreed to let a property in June 2021 under proviso that the old broken dishwasher be changed and we get a break clause in the contract. Our estate agent Nikita agreed flat out to the terms, yet it took us five goes to get them to sign the break clause into the contract. Every time we mentioned it, they flat out ignored us and pretended to be surprised to hear about this. Break clause is not unusual and even if your company typically does not do it, but you agreed to it when we agreed to take the house.
When we moved in, they claimed that the house has been professionally cleaned. Well, their professional cleaner had left cobwebs all over the place. Also, they had put in the old non-working dishwasher. It took a month for us to get a working dishwasher, even though that was one of the conditions of us moving in. I then received a call from Mr. Mather claiming that he’d raised three kids without a dishwasher. I am glad that Mr. Marshall didn’t grow up in a farm without electricity and water, because had that been the case, it would have clearly also been acceptable to leave tenants without electricity and water.
When we gave our two months’ notice, Athia gleefully notified us that we have to stay for another five months. I told her to read the contract. She then told me to stay for additional two weeks. This was more stupidity than my brain could handle, and I passed over to my husband who again told Athia to read the contract.
Before we moved out, I had to spend three weeks without working shower. Finally we had to contact the landlady directly to get anything done.
To you Mr. Mather, ponder this, from nearly 120 reviews every single one of the negative reviews is about your letting arm. Does that not send you a signal that something is amiss? Instead of having to do damage limitations (poorly), would it not make more sense to sack the whole band of high school dropouts and start over?
Elsa · 23 March 2022
★★★★★ 5/5
GoogleFantastic service, Darren was great throughout, even during these uncertain times. He found us a great home after another we viewed was bought by another. He answered all our questions quickly. Would really recommend.
Gaby · 24 May 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.