Every review we hold for the Kirklees office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have just got a mortgage offer thanks to Anne! Anne has been amazing since I made my first meeting with her, she’s given all the information I needed. It is my first time buying a property and she’s filled me with everything I needed to know and literally within a month has managed to get a mortgage offer accepted. This means a lot to me and can’t express how happy I am, didn’t think it would be this easy. Anne, worked her magic and I’m still in shock how quick things have turned around for me. Now I just need to wait for solicitor to work as quick as her :D. I would definitely recommend when buying a property working with Anne! Thank you once again, can’t wait to move in to our new home and call Anne to our first party!
Inam · 24 October 2023
Agent replied · 23 October 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service from start to finish! We had great communication and support throughout the process of buying our first home. Anne is super friendly, knowledgeable and professional which made us feel at ease knowing we were properly taken care of. My partner and I had little knowledge of the house buying process but Anne answered every question very quickly which made everything stress free.
Anne is definitely passionate in what she does, we cannot thank her enough! We will use Anne and William H Brown for any future move.
Kathryn · 24 October 2023
Agent replied · 23 October 2024
Thank you for your excellent 5* review and thank you for your kind words which I have passed onto the branch. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI just wanted to take a moment to leave a review for William H Brown and especially for Anne Luby. Me and my partner were first time buyers so we did not know what to expect and what we needed to do. Made an appointment with Anne and she was absolutely amazing. She helped us with the whole mortgage application and explained anything we were unsure of, it never felt as though we were on our own and unsure of anything. She takes a lot of care and consideration, and will try her absolute best to get you the best result. I believe we couldn’t have made a better decision than going with Anne and it gave us the best start to the whole buying process. It was smooth, easy and very simple. We could not thank Anne enough for the help she provided and now we are very close to getting everything done and receiving our keys tomorrow. I would highly recommend anybody, whether you are a first time buyer or if you are in the process of remortgaging, then to choose Anne and to go with her. Definitely the best decision that we made! Thank you to William H Brown and Thank you especially to Anne Luby!
Saif · 24 October 2023
Agent replied · 23 October 2024
Thank you for your superb 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleToday we met with Dave to see a house in Longley Lane. Dave was really friendly and extremely helpful. He was able to answer all our questions and provide a lovely insight to the property.
Rabia · 8 September 2025
Agent replied · 22 September 2025
Thank you so much for your kind words! We are thrilled to hear that Dave provided you with a wonderful experience. Our team takes pride in delivering exceptional service and we are grateful for the opportunity to assist you in finding your perfect home. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAnne has been absolutely fantastic! I came to her with no previous knowledge of the mortgage process, and she guided us through every step with patience and expertise. … More
Joanne · 15 October 2025
Agent replied · 22 October 2025
Thank you so much for your kind words! We are thrilled to hear about your positive experience with Anne and our team at William H Brown. It's our goal to make the mortgage process as smooth and stress-free as possible. We are always here to … More
★★★★★ 5/5
GoogleHad the absolute pleasure of using William H Brown for the letting of my current apartment - absolute pleasure from start to finish with the gentlemen who showed me round to Freya and Jess helping me complete most of the paperwork, as well as special thanks to Bethany for putting up with my 100 questions about trivial things. Thank you all SO much for helping me and my family get organised and settled, making this process super simple.
Shannon · 24 October 2023
Agent replied · 23 October 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAnne was amazing in helping me and my partner buy our first home! She was very patient, attentive, understanding and explained everything about the process step by step. Thank you! Would highly recommend.
Elizabeth · 8 September 2025
Agent replied · 22 September 2025
Thank you so much for your kind words! We are thrilled to hear that Anne was able to provide you with an amazing home-buying experience. It was our pleasure to assist you and we truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCannot thank Louie enough! Being a first time buyer, I didn't really understand half of the processes etc. Louie made me feel so at ease and explained absolutely everything! He gave me every possible option and gave his advise bases onmy circumstances. I didn't once feel forced or pushed in to any choices. Fast, efficient and caring service all round!
Lauren · 24 August 2024
Agent replied · 23 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Lauren. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would just like to say that my mortgage advisor Anne Luby has done a fantastic job in getting me my mortgage, when I thought there was no hope she found the best mortgage deal. She was kind, supportive and extremely helpful through the whole process and kept me informed of every step. Thank you so much Anne.
Sharon · 25 September 2024
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review Sharon. I will of course pass on your kind hearted words to our Huddersfield branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI must confess that Anne Luby is the best mortgage adviser I have encountered. From the very first time I stepped into her office, she listened to me patiently and offered clear, thoughtful advice. When I felt like giving up on the process, she remained calm and reassuring, giving me hope when I had none. In the end, she went above and beyond to help me secure the mortgage, even when others said it was impossible.
Peter · 16 April 2025
★★★★★ 5/5
GoogleAnne is a good mortgage advisor, she is knowledgeable, honest and always ready to help. Thank you very much for your services
Omisakin · 8 November 2025
Agent replied · 22 November 2025
Thank you for your kind words! It's our pleasure to assist you and we are so glad Anne provided you with top-notch service. We strive to always be knowledgeable, honest and helpful for all our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBoth me and my partner had a fantastic experience with Louie, he was very informative and kept us up to date with every step of the process and helped with what would typically be a stressful situation to deal with on your own, feel like a breeze. We couldn't be anymore grateful.
Jack · 3 April 2026
Agent replied · 17 April 2026
Thank you for your kind words! We are thrilled to hear that you and your partner had a fantastic experience with Louie. It's our goal to make potentially stressful situations feel like a breeze for our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOutstanding customer service and products. Liz was friendly and efficient and arranged everything smoothly and speedily. Richard was friendly and professional at the viewings. Louie was an amazing broker and found the perfect products for my needs and he was reassuring and friendly. The in-house services made the whole process easier and faster.
Caroline · 17 October 2024
Agent replied · 23 October 2024
Many thanks Caroline for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleGetting formal feedback can be difficult but Fred (who does the viewings) seems able to translate the viewing chatter into usable info for a southerner landlord. I think he is the only person that actually see's the properties which seems odd to me. Keep up the good work mate.
Allan
Allan · 13 April 2026
Agent replied · 17 April 2026
Thank you for the positive review. We are committed to providing exceptional service and we truly appreciate your feedback. Thanks again!Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAs a first time buyer this was such a smooth and straightforward process. My mortgage advisor Louie Baldwin-Wood was truly exceptional. He was very patient and supportive. He was very understanding of my personal situation and helped me find the right mortgage for me. I will definitely recommend him and the firm. Thank you!!!!
Mona · 24 August 2024
Agent replied · 23 October 2024
Many thanks for taking the time to leave us your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCannot Thank William H Brown enough! Truly made our experience buying our first home as relaxing as it can be. The staff when answering the phones were so polite and Anne L especially for being there for us even when our time with her had done she never hesitated to make sure everything was okay. Cannot recommend the Huddersfield branch enough. Thankyou,
Millie&Ethan
Millie · 27 January 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing recommendation and 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent! So friendly, helpful and efficient. I dealt with Charlotte who was extremely competent and professional and I would thoroughly recommend
Jeremy · 19 September 2025
Agent replied · 22 September 2025
Thank you for taking the time to leave such a kind review! We are thrilled to hear that Charlotte provided you with friendly, helpful, and efficient service. It was a pleasure serving you and we appreciate your recommendation! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe team at the Huddersfield branch are amazing very professional. We had excellent service from Anne Luby as our mortgage advisor, she kept us informed throughout the whole process, would highly recommend Anne to anyone who is looking for help with a mortgage.
Lisa · 16 December 2025
★★★★★ 5/5
GoogleReally friendly, brilliant service. Everyone was very helpful and helped me to get a place to rent very quickly as I needed. I was very impressed with the company and felt very welcomed. Everyone was very professional as expected and were very helpful. I would recommend this estate agent if you’re looking for a new home or place to rent in Huddersfield. Thank you William H Brown!
Lauren · 1 October 2025
Agent replied · 8 October 2025
Thank you for your glowing review! We are thrilled to hear that our team provided you with friendly and efficient service. We pride ourselves on making the rental process smooth and easy for our clients. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleASK FOR DAVID FOR VIEWING; We had a great experience with David from William H Brown (Huddersfield). He was extremely helpful throughout the viewings and helped us make our decision. His genuine, honest approach guided us without pressure, making the experience smooth and reassuring. Highly recommended.
WIAM · 3 April 2026
Agent replied · 17 April 2026
Thank you for taking the time to share your positive experience with David at William H Brown. We are so glad to hear that he was able to provide helpful and honest guidance during your viewings. We truly value your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAnne Luby is one very professional mortgage advisor. She knows her onions in deets . She was super helpful throughout the whole process and offered advice even beyond her services. She answers all queries that you might have and easy to get through to. She was always an email away . Excellent service Anne. 👍 We are more than pleased . …
Folaranmi · 2 May 2025
★★★★★ 5/5
GoogleWhen buying my first home Anne has been extremely helpful in explaining the whole process clearly and succinctly. She has communicated and kept me in the loop at key moments in the process. Highly recommend her services as a Mortgage advisor.
Adam · 7 December 2024
Agent replied · 10 December 2024
Thank you for your 5* review and recommendation Adam. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLouie.baldwin-wood is our mortgage advisor, he has been fantastic from the start. Explained everything we wanted to know, in easy terms. Had followed up on emails, paperwork and anything else we have required.. been brilliant. Highly recommend louie.
Lesley · 10 May 2026
Agent replied · 10 October 2026
Thank you so much for your kind words, Louie is one of our top advisors and we are thrilled to hear he has provided such great service to you. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAnne Luby has been nothing short of brilliant with our mortgage - she found us a great rate and was so helpful with any questions we had. Aside from this, she was very approachable and friendly, putting everything into terms we understood. Thank you Anne!
Holly · 23 September 2024
Agent replied · 23 October 2024
Thank you for your wonderful 5* review Holly! We're delighted to hear that Anne was able to assist you so effectively with your mortgage and that you found her approachable and helpful. We'll be sure to pass along your kind words to her. Best wishes, Lucy, Customer Relations.
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