William H Brown Huddersfield reviews in Kirklees

★★★★★ 5/5

Google

I had a fantastic experience with Connor at William H Brown while moving into my own place for the first time. As a first-time renter, I had a lot of questions, but Connor was incredibly helpful throughout the whole process. He took the time to answer every question I had and made sure I understood each step, which made everything much less stressful. He was also very quick to respond whenever I got in touch, which made the process smooth and efficient from start to finish. Thanks to his support, moving into my first place was a really positive experience. I’d highly recommend Connor at William H Brown to anyone looking for a helpful and reliable letting agent.

Jack · 17 March 2026

★★★★★ 5/5

Google

Let me just say as a first time buyer it is so difficult to get your head around buying a home for the first time. Anne Luby was there to take a load of my shoulders and help get me started, chasing things I didn't even know about. She is absolutely 100% a master of her craft and will hold your hand through the whole thing. So please with the help that was provided to get the ball rolling and buy my first house. Thankyou so much. 🙏

J · 23 December 2025

★★★★★ 5/5

Google

5⭐ Review, Exceptional Service from the Huddersfield Lettings Team My experience with the lettings team at the Huddersfield branch has been absolutely outstanding. From my initial enquiry about a property right through to receiving the keys, both Connor and Jessica have demonstrated exceptional professionalism and efficiency, truly reflecting the values that William H Brown will undoubtedly pride themselves on. Connor has been incredibly helpful throughout the process, always approachable, friendly, and willing to go the extra mile to find solutions and tailor support to my needs. He’s a real asset to the company and made the entire experience stress-free. Although I haven’t met Jessica in person, her professionalism and dedication were evident in every email exchange. She was prompt, informative, and ensured all my queries were addressed quickly and thoroughly. The speed and accuracy of the entire process were second to none. In just two weeks, I was able to move into my new home, and I couldn’t be happier. Thank you again to Connor and Jessica for making this journey such a smooth and positive one!

Bobbie · 19 December 2025

★★★★★ 5/5

Google

Anne Luby has been absolutely amazing throughout the whole process, from putting in an offer on the Saturday which was on her day off and her keeping in touch to let us know it had been accepted the same day when she could have left it til the Monday. She really does go above and beyond. Throughout it all she has answered all of our questions the same day and has given us reassurance throughout, as it can be very daunting as a first time buyer and everything feeling very unknown. Honestly cannot thank Anne enough for everything she has done for us and will definitely use again in the future and recommend to others. To top it all off she doesn’t just help with the mortgage side of things she also helps to find the perfect home 🏠

Elli · 16 December 2025

★★★★★ 5/5

Google

I could not be happier with the service I received from Anne Luby during my mortgage journey. As a first-time buyer, I had many questions and was unsure what to expect, but from our very first conversation, Anne made me feel completely at ease. She was friendly, professional, and extremely knowledgeable. Anne kept me informed at every stage and explained everything clearly, which made what could have been a stressful process feel straightforward and manageable. She always responded to my emails promptly and went above and beyond to assist me, including helping with home insurance and recommending a solicitor. Thanks to Anne’s hard work and attention to detail, I now have my mortgage offer, and I am absolutely delighted. I felt fully supported throughout, and that made such a difference. I would happily recommend Anne to anyone seeking genuine and reliable mortgage advice. It truly was five-star service from start to finish. Thank you, Anne!

Hamera · 15 November 2025

★★★★★ 5/5

Google

All we can say is ANNE WAS FANTASTIC!!!⭐️⭐️⭐️⭐️⭐️⭐️ Anne supported myself and my partner from the start of buying our first home together. Anne was always at the other end of the phone when we had any questions even if they was silly ones she would always respond and reassure us! Wouldn’t want anyone else to support with this other than ANNE!!!! Thank you so much, we both had such a smooth journey with buying our first home and Anne made us both feel at ease.

Max · 8 November 2025

★★★★★ 5/5

Google

Anne has been an outstanding mortgage advisor, knowledgeable, approachable, and genuinely attentive. She always responded to emails promptly and helped every step of the way. Being a first time buyer can be overwhelming but thanks to Anne, the whole mortgage process felt far less stressful, as she did everything possible to take the pressure off and walk us through everything. I really hope her hard work and dedication are recognised, and look forward to working with her again in the future.

Chry · 8 November 2025

★★★★★ 5/5

Google

Outstanding service from start to finish Jake Brook 10/10🥳💃🫡 We couldn’t be happier with the service we received. Communication was excellent throughout and everything was explained clearly, which made the whole process easy to understand. He was always friendly, patient, and quick to respond to any questions we had. A true professional who genuinely cares about his customers. 10/10 service highly recommended Jake Brook.

Gladys · 17 March 2026

★★★★★ 5/5

Google

Anne is an amazing mortgage advisor. Really knowledgeable, approachable and attentive. You can tell the enthusiasm and her enjoyment of the job really does shine through. Anne would always reply to emails promptly and even go above and beyond on her days off! She made the stress of applying for a mortgage much less stressful and did everything she could to take the pressure and stress away. I really hope Anne's hard work and dedication gets acknowledged like she deserves. Thank you so much!! X

Sadie · 1 October 2025

★★★★★ 5/5

Google

Jessica H has been an absolute star dealing with my pending rental application. She met us at the house with a smile and showed us around with patience and a genuine desire to help and it has been consistent throughout the whole process and what I liked most about Jess is her swift response to any questions I had and she is a great asset for William H Brown to have and deserves every success coming her way. I'm just hoping to get the keys now to the house and look forward to a fresh new start with my family in Huddersfield. Thanks a lot Jess and Libby for your contribution so far.

Irfan · 15 September 2025

★★★★★ 5/5

Google

I couldn't be more pleased with the service I received from our very first meeting, Anne demonstrated a deep understanding of the mortgage market and took her time to explain and answer all of my questions clearly and patiently. What stood out most was her responsiveness and commitment to ensuring that I felt confident every step of the way. She really made the process easy and seamless. I highly recommend Anne Luby to anyone looking for a knowledgeable, honest, and client-focused mortgage advisor. The level of professionalism and care provided truly set her apart. Thank you, Funmilola

Funmilola · 15 September 2025

★★★★★ 1/5

Google

These guys are really conmen, crooks and cowboys. I recently rented a house through William H Brown. They told me the fee was 720 pounds. The fee was actually 918 pounds. There is no transparency here at all. They deducted the first months rent from the fee and when I overlooked paying the additional 168 they employed debt collectors. I will never use this company again.They are underhand, devious and dishonest.

James · 15 November 2025

★★★★★ 5/5

Google

Thank you so much Louie. It’s been a great experience as you dealt with our mortgage and made it stress free. Your so understanding whenever we needed to update you on anything, it was a phone call or an email. I didn’t have to wait for a response. You helped us with the application. We finally got our first home. We couldn’t have done it without your help. Once again thank you.

Sidrah · 1 November 2025

★★★★★ 5/5

Google

I've been so fortunate having Anne Luby as my mortgage adviser - especially because I'm a first-time buyer with somewhat complicated personal and financial circumstances. Anne was always respectful of that, confident and reassuring, reliable and personable, she gave me so much helpful advice with great patience, and with her incredible knowledge was able to get me a great mortgage deal. I highly, highly recommend her!

Petra · 23 December 2025

★★★★★ 5/5

Google

I’ve had a fantastic experience with William H Brown estate agents and would highly recommend them to anyone looking to buy or rent a property. A special thank you to Jess, who has been incredibly helpful and supportive throughout the entire process. From start to finish, Jess was always available to answer any questions I had-no matter how small-and explained everything clearly and patiently. Her professionalism, knowledge, and friendly approach really helped to ease any stress and made the process feel much smoother and more manageable. I felt completely guided and reassured every step of the way, and I truly appreciate the time and effort Jess put in to ensure everything went as smoothly as possible. Thank you so much, Jess and the team at William H Brown!

Afsha · 18 July 2025

★★★★★ 5/5

Google

I couldn’t recommend William H Brown highly enough, especially our mortgage advisor Jake Brook. Jake made the entire process feel simple and straightforward, which went a long way as first-time buyers. He was always on hand to answer our questions and guide us through each step of the journey. Thanks again Jake!

Sam · 17 March 2026

★★★★★ 5/5

Google

Massive thank you to our mortgage advisor Jake who has been fantastic from start to finish through our mortgage journey. Jake was friendly, professional and kept us informed at every step. His support exceeded our expectations of the services. I wouldn’t hesitate to recommend his services in the future.

Sinnead · 3 April 2026

★★★★★ 5/5

Google

Many thanks to Jake Brook, an outstanding agent professional, patient, supportive, and understanding throughout the entire process. One of Jake’s greatest strengths is his excellent communication and quick responses, which made everything smooth and stress free. You deserve more than 5 ⭐!

Steve · 17 March 2026

★★★★★ 1/5

Google

We listed our home with William H Brown when Strike was taken over by Purple Bricks. After the initial valuation we didn't have any viewing from them, instead all our viewings came from Purple Bricks. When our first sale with Purple Bricks fell through, we advised that we were moving to a different estate agent in Huddersfield. William H Brown requested that we let them have a crack at selling as the only agent, which we agreed to. Over the next 6-8 weeks there were barely any viewings, and I had to call them to chase for updates. Every time I called, they advised us to drop the price. By the time they actually got an offer for us (thanks to multiple price reductions) it was £40k under what they had valued the house at (and what we had bought the property for 1 year prior). They knew we were desperate to sell, and I feel they took advantage of this to get us to accept a very low offer. They often repeated "your house is only worth what someone is willing to pay for it", so rather than getting people in to view the property that were looking in our price bracket, we ended up selling for £40k less than we paid for it 1 year previously. Despite them telling us they would conduct the viewings, not once did they do this. They relied on us to show the potential buyers around for the very few viewings they obtained for our property. When we eventually accepted the low offer we didn't hear from the agents again. No phone calls updating us on progress, not even a message or a phone call when the sale completed. Other than listing the property for sale online, I'm struggling to find anything they actually did to earn their fee. You would think given the thousands of pounds they are making from the sale, a courtesy phone call after completion, or an email, would be in order. Instead we received nothing from them. Disgusting and highly unprofessional. Quite honestly this has been the worst agency I have ever dealt with, and if I could start the process again I would avoid. I should have taken the property away from them when I initially wanted to and not let them convince me to stay as it ended up costing me a lot of money. There is no decent level of service, they didn't conduct any viewings despite us paying for the package where they do them, there was zero communication with us once the property had sold. They basically just took their money and left. Please avoid using William H Brown Huddersfield to sell your home, and if you do use them please think carefully if they try to convince you to devalue your home in order to get the sale quickly. Ask yourself whether they are doing everything they can to market your property effectively, and if they're coming to you with other options rather than multiple price drops. Consider instead listing with another agent in the Huddersfield area, as you will likely be looked after much better than our experience with this branch.

Nathan · 1 January 2025

★★★★★ 5/5

Google

Just bought my first house and could not of done it without the help of Anne. She was amazing, did absolutely everything in her power to make the process as easy for me as possible. Thanks so much for all your hard work. Highly recommend Anne and the William H Brown team

RICHARD · 8 November 2025

★★★★★ 5/5

Google

We used Louie (Mortgage Advisor) to assist us with purchasing our home. From beginning to end he has been amazing. Nothing is too much trouble for him and any questions he was able to promptly answer for us. He is very proactive so we was never left waiting for anything - He has made sure it has been a fast, stress free process. We would absolutely recommend going through William H Brown and using their mortgage advisor services. Thank you for all of your help.

Abbey · 16 April 2026

★★★★★ 5/5

Google

Abbie has been so helpful throughout our journey buying our new house. She maintains excellent customer service and is very patient when I’m asking a lot of questions. Her polite and friendly phone manner and support has really helped relieve anxiety through our journey. Thank you

Ruth · 19 December 2025

★★★★★ 5/5

Google

100% recommend Louie & Abbie Oxley. No questions were too stupid to ask (first time buyers) made us feel comfortable and confident and both helped every step of the way! (Everyone we communicated with at William h brown were amazing) Thanks so much for everything

Megan · 20 December 2025

★★★★★ 5/5

Google

I’ve had an absolutely outstanding experience with William H Brown from start to finish. The whole process was handled with professionalism, efficiency, and genuine care. A special mention has to go to Marco his communication throughout has been exceptional. He kept me updated at every stage, answered any questions quickly, and made what can often be a stressful process feel completely seamless. What really impressed me is how fast everything moved I was viewing the property just last week, and today I’ve already got my keys. Unreal service. I genuinely couldn’t recommend William H Brown enough and will definitely be using them again in the future. Thank you for making the whole experience smooth and stress-free!

Haroon · 3 April 2026