Every review we hold for the Kirklees office, from every platform, shown as written. First names only.
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1/5
TrustpilotShould be banned from trading
What an absolute joke of an estate agency. If you decide to sell your house with these clowns, be prepared to only have around 10% of interested buyers come to view your property. Totally against the property ombudsman code of practice, these lazy vultures will NOT let you even book a viewing unless you send them proof of funds to buy. This is only a legal requirement AFTER making an offer on a property, NOT to view one. It clearly states in the code of practice, agents can ask for proof, but CAN NOT demand it. Gemma who answers the phone out of hours, is clearly a person who needs to try and control people. She is rude, arrogant and a very sad little woman. So before putting your house on the market with these lazy fools, just remember, if they cba going to a viewing, they will simply block around 90% of potential buyers. YOU'VE BEEN WARNED!!!!!
Simon Β· 30 May 2021
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4/5
TrustpilotGeraldine
Geraldine really kept the sale on track and understood our needs and worked really hard communicating with me clearly. Thanks
Claire Β· 15 March 2024
Agent replied Β· 22 October 2024
Hi Claire, thank you for your review and kind words. All the best for the future, Geraldine and the team @ Ryder & Dutton
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5/5
TrustpilotThe communication & professionalism ofβ¦
The communication & professionalism of Fleur at Uppermill branch.
Howard Β· 28 September 2024
Agent replied Β· 22 October 2024
Hi Howard,We are delighted to hear about your positive experience with Fleur. We will be sure to share your feedback with her.All the best, Alex & the whole team at Uppermill.
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5/5
TrustpilotCommunication for me is the key anyβ¦
Communication for me is the key any transaction between multiple parties. I am a very pleased customer in this regard.
Mr Β· 8 March 2024
Agent replied Β· 22 October 2024
Thank you very much!
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5/5
TrustpilotWell deserved five star review for Matt Corfield
Thanks Matt, a great job completing on the sale of our property. Brilliant communication and a calming influence during frustrating issues typical of a chain of houses.
Tracey Β· 9 March 2022
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5/5
TrustpilotVery helpful
Very helpful, supportive and easy to speak to, loved the gift box too.
Stephanie Β· 17 July 2024
Agent replied Β· 22 October 2024
Thanks Stephanie! - Team Rawtenstall
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5/5
GoogleI recently sold my property through Martin Thornton estate agents and I am very happy with the service provided.
From the initial valuation I felt confident that they would work hard to get me β¦ More
Vita Β· 7 December 2024
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5/5
TrustpilotAll credit to Mustafa Ahmad.
All credit to Mustafa Ahmad.He has been very professional, efficient and friendly.Great service from Mustafa. Thank you π
T.Taylor Β· 12 April 2024
Agent replied Β· 22 October 2024
Thank you for your 5 star review, it is nice to hear that you have been happy with the service that you have received.
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5/5
TrustpilotEverything ran smoothly and were keptβ¦
Everything ran smoothly and were kept up to date all the way through
Christine Β· 12 July 2024
Agent replied Β· 22 October 2024
Hi Christine, thank you for the review & for using Ryder & Dutton to sell your property!Kind regardsNaveen
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1/5
TrustpilotShocking experience to buying a house
Shocking experience to buying a house. In Huddersfield. I offered over asking price and they made me wait 5 days with no response. I chased many times in between to not even get a phone call back. Told me fibs in between to keep me on hold , for to be told last min 2 other offers had been made which left no time to think and got sold within the couples of hours. Where as I was first to view and offered over asking so that it would have been accepted straight away. But they wasted my time on purpose. They just had to be honest and told me that other people are viewing and potential offers could be made, but made me feel that I was the highest offer for a while and they couldnβt reach either parties for 5 days!!! Disgusting .. person dealt with me was Emmy spiers
Iqra Β· 27 March 2021
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5/5
TrustpilotService was great once Leon was involved
Once we got through the initial stages of putting an offer in and started working directly with Leon, the service was fantastic and he was incredibly helpful.
Sam Β· 14 September 2023
Agent replied Β· 22 October 2024
Thank you so much, best of luck in your new home!
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1/5
TrustpilotSeen few properties so a gave fullβ¦
Seen few properties so a gave full asking price which they acccepted plus a had funds in my account wich a dont need mortgage so get solicitors involved last minute they ring up saying they have been offered a higher price wich they then said what am willing to pay wich a told them you put price a accepted your full price and a asked if this was a auction this happend on 3 occasions with me never going to buy or sell with this company mainly ashton under lyne and oldham branch
Irfan Β· 6 March 2021
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5/5
TrustpilotEmma and Rachael really good reallyβ¦
Emma and Rachael really good really nippy with keeping me up to date such a great team thanks guys
Cal Β· 13 March 2024
Agent replied Β· 22 October 2024
Thanks for the great review Cal! If you need anything in the future you know where we are π
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3/5
TrustpilotLack of communication and feedback
I feel like communication could have been better, I didn't seem to get much feedback, although when a sale had been agreed this did improve somewhat. I just feel like more could have been done to keep me updated.
Ann Β· 12 October 2024
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1/5
TrustpilotStick with smaller companies!
Chadderton branch! Staff very friendly and helpful as much as they can be but their hands are tied by management.shocking experience! Promised us the earth to market our house but did not deliver, wasted 3 months with one buyer by not following basic rules. Turns out buyer did not have the funds! Also a lot dearer than their competitors in the area.We have also dealt with other branches in the area, just the same only interested in taking your money, never get back to you and poor service. Better off going to Kirkhams or cousins who are much cheaper and far better service. Looks like they have got too big for their boots!!!!!!!!!
Consumer Β· 22 February 2021
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5/5
TrustpilotJenna and rest of the team is veryβ¦
Jenna and rest of the team is very helpful and responsive! million thanks!
CHARIS Β· 3 July 2024
Agent replied Β· 22 October 2024
Thanks for the lovely review, all the best from Ryder and Dutton, Heywood
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5/5
TrustpilotVery efficient service from Mustafaβ¦
Very efficient service from Mustafa Ahmad on the property inspection and return of holding deposit.
Thomas Β· 21 May 2024
Agent replied Β· 22 October 2024
Thanks for your 5 star review for the service provided by Mustafa.Gareth HuntHead Of Lettings
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5/5
GoogleHighly recommend this professional estate agents. I dealt with Elisha during my purchase and she went above and beyond for us. Thankyou to Martin, Elisha and the team.
HΓ Β· 24 October 2021
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5/5
TrustpilotEvery thing was very good thanks forβ¦
Every thing was very good thanks for every thing.
Mrs Β· 30 August 2024
Agent replied Β· 22 October 2024
We appreciate your kind words and are thrilled to hear that you had a positive experience. Thank you for choosing us and for taking the time to share your feedback.
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5/5
TrustpilotPerfection
Always helpful and informative everyone at the rawtenstall brach canβt thank you enough with helping us with this process
Mr Β· 23 February 2024
Agent replied Β· 22 October 2024
Thanks for your review Simon!
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5/5
TrustpilotTaken through the process of selling myβ¦
Taken through the process of selling my late Father's house and kept informed throughout.
Steve Β· 28 May 2024
Agent replied Β· 22 October 2024
Thank you so much for review, Steve! - Lewis & the Chadderton team
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5/5
TrustpilotExcellent⦠brilliant communication
Excellent⦠brilliant communication, excellent service. Would highly recommend.Thank you
Miss Β· 23 August 2024
Agent replied Β· 22 October 2024
We appreciate your kind words and are thrilled to hear that you had a positive experience with us! - Tony and the Oldham team
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5/5
TrustpilotI found the staff Geraldine,Zoe, and Alice at your Moseley branch extremely friendly helpful and very professional, nothing was to much trouble and they was always on hand to help with advice.
The staff Geraldine Zoe and Alice at the Moseley branch was extremely helpful kind and professional, they really are a credit to the company
Mr Β· 27 October 2023
Agent replied Β· 22 October 2024
Thank you so much Gary, it was always lovely to see you and catch up throughout the process. Kind regards Geraldine Zoe & Alice
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5/5
GoogleExtremely happy with the service at Martin Thornton. Lydia was always very professional and quick to respond to any queries.
Dan Β· 24 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.