Trusted Agent profile Β· Kirklees

Martin Thornton Estate Agents Kirklees reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,484 reviews across 2 platforms

Unit 5 The Mall, Huddersfield, HD3 3XA, Kirklees, HD3 3XA

Martin Thornton Estate Agents's office in Kirklees, at Unit 5 The Mall, is rated 4.7 out of 5 across 1,484 reviews on two platforms, including 251 Google reviews rated 4.7.

Google logo

4.7 / 5

251

Reviews on Google

This office

Trustpilot logo

1,233

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Kirklees office, from every platform, shown as written. First names only.

1/5

Trustpilot

Should be banned from trading

What an absolute joke of an estate agency. If you decide to sell your house with these clowns, be prepared to only have around 10% of interested buyers come to view your property. Totally against the property ombudsman code of practice, these lazy vultures will NOT let you even book a viewing unless you send them proof of funds to buy. This is only a legal requirement AFTER making an offer on a property, NOT to view one. It clearly states in the code of practice, agents can ask for proof, but CAN NOT demand it. Gemma who answers the phone out of hours, is clearly a person who needs to try and control people. She is rude, arrogant and a very sad little woman. So before putting your house on the market with these lazy fools, just remember, if they cba going to a viewing, they will simply block around 90% of potential buyers. YOU'VE BEEN WARNED!!!!!

Simon Β· 30 May 2021

4/5

Trustpilot

Geraldine

Geraldine really kept the sale on track and understood our needs and worked really hard communicating with me clearly. Thanks

Claire Β· 15 March 2024

Agent replied Β· 22 October 2024

Hi Claire, thank you for your review and kind words. All the best for the future, Geraldine and the team @ Ryder & Dutton

5/5

Trustpilot

The communication & professionalism of…

The communication & professionalism of Fleur at Uppermill branch.

Howard Β· 28 September 2024

Agent replied Β· 22 October 2024

Hi Howard,We are delighted to hear about your positive experience with Fleur. We will be sure to share your feedback with her.All the best, Alex & the whole team at Uppermill.

5/5

Trustpilot

Communication for me is the key any…

Communication for me is the key any transaction between multiple parties. I am a very pleased customer in this regard.

Mr Β· 8 March 2024

Agent replied Β· 22 October 2024

Thank you very much!

5/5

Trustpilot

Well deserved five star review for Matt Corfield

Thanks Matt, a great job completing on the sale of our property. Brilliant communication and a calming influence during frustrating issues typical of a chain of houses.

Tracey Β· 9 March 2022

5/5

Trustpilot

Very helpful

Very helpful, supportive and easy to speak to, loved the gift box too.

Stephanie Β· 17 July 2024

Agent replied Β· 22 October 2024

Thanks Stephanie! - Team Rawtenstall

5/5

Google

I recently sold my property through Martin Thornton estate agents and I am very happy with the service provided. From the initial valuation I felt confident that they would work hard to get me … More

Vita Β· 7 December 2024

5/5

Trustpilot

All credit to Mustafa Ahmad.

All credit to Mustafa Ahmad.He has been very professional, efficient and friendly.Great service from Mustafa. Thank you 😊

T.Taylor Β· 12 April 2024

Agent replied Β· 22 October 2024

Thank you for your 5 star review, it is nice to hear that you have been happy with the service that you have received.

5/5

Trustpilot

Everything ran smoothly and were kept…

Everything ran smoothly and were kept up to date all the way through

Christine Β· 12 July 2024

Agent replied Β· 22 October 2024

Hi Christine, thank you for the review & for using Ryder & Dutton to sell your property!Kind regardsNaveen

1/5

Trustpilot

Shocking experience to buying a house

Shocking experience to buying a house. In Huddersfield. I offered over asking price and they made me wait 5 days with no response. I chased many times in between to not even get a phone call back. Told me fibs in between to keep me on hold , for to be told last min 2 other offers had been made which left no time to think and got sold within the couples of hours. Where as I was first to view and offered over asking so that it would have been accepted straight away. But they wasted my time on purpose. They just had to be honest and told me that other people are viewing and potential offers could be made, but made me feel that I was the highest offer for a while and they couldn’t reach either parties for 5 days!!! Disgusting .. person dealt with me was Emmy spiers

Iqra Β· 27 March 2021

5/5

Trustpilot

Service was great once Leon was involved

Once we got through the initial stages of putting an offer in and started working directly with Leon, the service was fantastic and he was incredibly helpful.

Sam Β· 14 September 2023

Agent replied Β· 22 October 2024

Thank you so much, best of luck in your new home!

1/5

Trustpilot

Seen few properties so a gave full…

Seen few properties so a gave full asking price which they acccepted plus a had funds in my account wich a dont need mortgage so get solicitors involved last minute they ring up saying they have been offered a higher price wich they then said what am willing to pay wich a told them you put price a accepted your full price and a asked if this was a auction this happend on 3 occasions with me never going to buy or sell with this company mainly ashton under lyne and oldham branch

Irfan Β· 6 March 2021

5/5

Trustpilot

Emma and Rachael really good really…

Emma and Rachael really good really nippy with keeping me up to date such a great team thanks guys

Cal Β· 13 March 2024

Agent replied Β· 22 October 2024

Thanks for the great review Cal! If you need anything in the future you know where we are 😊

3/5

Trustpilot

Lack of communication and feedback

I feel like communication could have been better, I didn't seem to get much feedback, although when a sale had been agreed this did improve somewhat. I just feel like more could have been done to keep me updated.

Ann Β· 12 October 2024

1/5

Trustpilot

Stick with smaller companies!

Chadderton branch! Staff very friendly and helpful as much as they can be but their hands are tied by management.shocking experience! Promised us the earth to market our house but did not deliver, wasted 3 months with one buyer by not following basic rules. Turns out buyer did not have the funds! Also a lot dearer than their competitors in the area.We have also dealt with other branches in the area, just the same only interested in taking your money, never get back to you and poor service. Better off going to Kirkhams or cousins who are much cheaper and far better service. Looks like they have got too big for their boots!!!!!!!!!

Consumer Β· 22 February 2021

5/5

Trustpilot

Jenna and rest of the team is very…

Jenna and rest of the team is very helpful and responsive! million thanks!

CHARIS Β· 3 July 2024

Agent replied Β· 22 October 2024

Thanks for the lovely review, all the best from Ryder and Dutton, Heywood

5/5

Trustpilot

Very efficient service from Mustafa…

Very efficient service from Mustafa Ahmad on the property inspection and return of holding deposit.

Thomas Β· 21 May 2024

Agent replied Β· 22 October 2024

Thanks for your 5 star review for the service provided by Mustafa.Gareth HuntHead Of Lettings

5/5

Google

Highly recommend this professional estate agents. I dealt with Elisha during my purchase and she went above and beyond for us. Thankyou to Martin, Elisha and the team.

HΓ  Β· 24 October 2021

5/5

Trustpilot

Every thing was very good thanks for…

Every thing was very good thanks for every thing.

Mrs Β· 30 August 2024

Agent replied Β· 22 October 2024

We appreciate your kind words and are thrilled to hear that you had a positive experience. Thank you for choosing us and for taking the time to share your feedback.

5/5

Trustpilot

Perfection

Always helpful and informative everyone at the rawtenstall brach can’t thank you enough with helping us with this process

Mr Β· 23 February 2024

Agent replied Β· 22 October 2024

Thanks for your review Simon!

5/5

Trustpilot

Taken through the process of selling my…

Taken through the process of selling my late Father's house and kept informed throughout.

Steve Β· 28 May 2024

Agent replied Β· 22 October 2024

Thank you so much for review, Steve! - Lewis & the Chadderton team

5/5

Trustpilot

Excellent… brilliant communication

Excellent… brilliant communication, excellent service. Would highly recommend.Thank you

Miss Β· 23 August 2024

Agent replied Β· 22 October 2024

We appreciate your kind words and are thrilled to hear that you had a positive experience with us! - Tony and the Oldham team

5/5

Trustpilot

I found the staff Geraldine,Zoe, and Alice at your Moseley branch extremely friendly helpful and very professional, nothing was to much trouble and they was always on hand to help with advice.

The staff Geraldine Zoe and Alice at the Moseley branch was extremely helpful kind and professional, they really are a credit to the company

Mr Β· 27 October 2023

Agent replied Β· 22 October 2024

Thank you so much Gary, it was always lovely to see you and catch up throughout the process. Kind regards Geraldine Zoe & Alice

5/5

Google

Extremely happy with the service at Martin Thornton. Lydia was always very professional and quick to respond to any queries.

Dan Β· 24 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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