Every review we hold for the Kirklees office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent all round no need to look at other estate agents
Catherine did an absolutely brilliant job of getting our house sold, we were guided through the process and her idea of doing an open day got us at least 5 offers on the table, we were delighted. Kia then picked up the reigns and did an excellent job of getting us to completion which happened today , I wouldn't hesitate to recommend. If you are looking for a local company who know the area and the property market well then reach out to Catherine and the team at Ryder Dutton.
WT · 10 September 2026
Agent replied · 23 September 2026
Dear Wendy We are so pleased to hear about your positive experience with our team in selling your home. It's wonderful that our strategy led to multiple offers and that we could guide you smoothly to completion. Thank you for your kind recommendation!
★★★★★ 4/5
TrustpilotThe initial valuation was much too high…
The initial valuation was much too high and despite my reservations I was convinced by the agent that this was correct. This meant the sale took much longer than needed and we had to reduce the asking price and then subsequently accept a much lower offer. Once the offer was accepted the Move Manager Catherine Salisbury was very helpful and reassuring, keeping me updated on progress and chasing solicitors.
K · 4 September 2026
Agent replied · 23 September 2026
We appreciate your feedback regarding the initial valuation and the extended sale process. We are, however, pleased to hear that our Move Manager provided excellent support once an offer was accepted.
★★★★★ 3/5
TrustpilotSarah is great, the rest of the team not so much.
I would just like to start off by saying that Sarah Green has been brilliant from the start, she has been efficient and quick to sort out issues that have come up. She is friendly, approachable and professional. Unfortunately, Sarah did not have much involvement with the property condition.
Rachel · 10 September 2026
Agent replied · 23 September 2026
I am really sorry that you were unhappy with the condition of the property, but we certainly were not ignoring the issues. As you know there have been numerous maintenance issues addressed throughout your tenancy including a replacement oven, replacement toilet, repair to the chimney and repainting of the attic.
Whilst the Landlord instructed the contractor to replace the kitchen cupboard doors the contractor has had issues sourcing a like for like replacement. I apologise that this job has taken longer than normal to address but this certainly isn’t the normal service we provide.
★★★★★ 5/5
TrustpilotI can't thank Aneeka Baker enough for…
I can't thank Aneeka Baker enough for all the help and support she gave me throughout the sale of my house. She was professional, kind, patient, and always kept me update every step of the way. I truly appreciate all of her hard work and dedication, Thank you so much for everything!
Habiba · 17 June 2026
Agent replied · 23 June 2026
We're so glad to hear our team provided such professional, kind, and patient support throughout your sale. We truly appreciate your kind words!
★★★★★ 5/5
TrustpilotMilly Newall
Milly Newall was so polite and friendly, provided excellent communication and was quick to respond to any of my enquiries. She provided reassurance and was patient throughout our dealings together! Thank you for all of your help!
Cadie · 7 September 2026
Agent replied · 23 September 2026
We are so pleased to hear that our team member was polite and friendly, providing excellent communication and quick responses to your enquiries. We are glad they provided reassurance and patience throughout your dealings. Thank you for your kind words!
★★★★★ 5/5
TrustpilotGeraldine Marsden
I would highly recommend Geraldine Marsden from Ryder & Button. I have been extremely happy with the service she has provided throughout my case. Geraldine has kept me updated every week, ensuring I always knew what was happening and what the next steps were. Her communication has been excellent, and she has been professional, helpful, and supportive at all times. I am very pleased with the service I have received and would not hesitate to recommend her to anyone looking for reliable legal assistance.
Nagina · 17 June 2026
★★★★★ 5/5
TrustpilotWe had a great experience with the team…
We had a great experience with the team throughout the purchase of our property. It was a fairly complicated chain, but a special thank you to Jacqueline, who was fantastic to deal with throughout. She was always friendly, helpful and responsive, and did a great job of keeping things moving and communicating with us along the way. We really appreciated all her help and would definitely recommend!
Thomas · 5 September 2026
★★★★★ 5/5
Trustpilotmy first time of selling a property on my own…
my first time of selling a property on my own & i was a little nervous & unsure of processes but all the staff that dealt with the viewings & the selling stage were very reassuring & answered all my questions no matter how silly in a very calm & friendly manner. Special thanks to Ada Grundy who practically held my hand throughout.
Ann · 8 September 2026
★★★★★ 5/5
TrustpilotCatherine was so good at back and forth…
Catherine was so good at back and forth timely communication. Very tenacious when emailing solicitors and keeping me in the loop. Great experience thanks to her hard work.
Ms · 3 September 2026
Agent replied · 23 September 2026
We're so pleased to hear that our team's communication and dedication made such a positive impact on your experience. Thank you for your kind words!
★★★★★ 5/5
TrustpilotGeraldine’s great!
Geraldine has been amazing for us with our move. Constantly updating in times when it felt no one else was communicating our place in the whole moving process and helped up to understand more about the steps both estate agents and solicitors take. I really can’t thank her enough, she is a credit to your company.
Dan · 10 September 2026
★★★★★ 5/5
TrustpilotA huge Thank you to Emmy!!
A huge Thank you to Emmy!!! She was extremely helpful throughout the process. As a first time buyer I had so many questions and she was always there to help. Also a huge shoutout to the rest of the team too.
Adeera · 14 May 2026
Agent replied · 26 May 2026
We're so happy to hear about your positive experience as a first-time buyer! We appreciate your kind words for our team.
★★★★★ 5/5
TrustpilotCharlotte was fantastic
Charlotte was fantastic, really helpful, proactive, and attentive throughout. We viewed a property with her which, although lovely, wasn’t quite suitable for us. After a brief conversation about what we were looking for, Charlotte immediately suggested another property and managed to get us booked in for a viewing straight away. Her professionalism and understanding made the whole experience smooth and stress-free. Highly recommended!
Gary · 15 May 2026
★★★★★ 4/5
TrustpilotWe had lots of viewings in a short…
We had lots of viewings in a short space of time once the summer months arrived. My property was well marketed by Ryder Dutton. Ada kept us informed regularly, and was very professional and understanding in what can be a stressful process.
Andrew · 15 September 2026
★★★★★ 5/5
TrustpilotA huge thank you to Jenny Boyle!
A huge thank you to Jenny Boyle and Catherine Salisbury for all of their help and support throughout our journey completing on our house buying journey. They were both incredibly helpful, professional and always kept us updated throughout the process.
Lily · 12 September 2026
★★★★★ 5/5
TrustpilotOutstanding
The team at Ryder Dutton were outstanding. They were on a mission to sell my house. My first line contact, Kirsten Woodhead, guided me every step of the way and provided helpful information so we chose the right buyer. I can't thank her enough for her direction. I originally used a different agent and ther was no progression. I changed to Ryder Dutton and was inundated with quality leads in a very short space of time. Highly professional and highly recomended.
Robert · 20 October 2025
★★★★★ 5/5
TrustpilotAll of the team at the Heywood office
All of the team at the Heywood office, especially Catherine, Emmy and Elle were extremely helpful and professional and made the selling of our mums house as stress free as it could be. Would definitely recommend. Thanks again
Mr · 11 September 2026
★★★★★ 5/5
TrustpilotNot the most stressful thing in life, anymore...
Not the most stressful thing in life, anymore.Nobody is saying moving house is easy. It's an emotional rollercoaster..."Are we going for it? Aren't we?!" Alex & Fleur at R&D Uppermill were with us every step of the way. Every loop the loop, every sweeping bend. Their communication from day dot was outstanding. Always available and always able to answer the pertinent questions. Our sale & purchase was particularly tricky because we were in a lengthy chain. Not to mention we had a baby arriving within 4 days of the moving date. When you're chucking a newborn onto the "moving house rollercoaster" - you've got to be sure you've picked the right team. As we shot though the photo finish & the wheels ground to a halt, we were all smiles. So yeah - moving house used to be one of the most stressful things you could do. Not anymore, not if you pick the right team to do it with.
Rick · 16 September 2024
Agent replied · 22 October 2024
Hi Rick, we made it again! And I'm not a fan of rollercoasters! And it wouldn't be much fun without a new born thrown in to the mix! I'm delighted you are now settled in everybody is doing well and I'm glad the team were able to get it all sorted for you. I will certainly see you around but no more moving for another 20 years! All the best, Alex, Fleur and the whole team.
★★★★★ 5/5
TrustpilotVery efficient agents. Ryder Dutton
The Manager Alex Fitton who started a sale of property with us, was very efficient and friendly. He committed a very good price and advertised it well. The initial photo of the property was not correctly done by the photographer that we paid for and Alex changed it straight away and the photo turned out well, so it was advertised very efficiently. Then the staff were dealing with the sale. They were all efficient and friendly. When we agreed on a purchase price, a lady called Jenny, was then straightforward to me. She was very good, she phoned me about things. Any emails were responded very quickly from her. She was very good. She understood everything I was thinking about and had lots of ways to make me feel better and more relieved. Thank you Jenny. Please tell all the staff they were working extremely well. If you were away, someone contacted me for you straight away. Good
Kathryn · 13 September 2024
Agent replied · 22 October 2024
Hi Kathryn, I'm delighted to read about your positive experience with our team and thank you for the email you sent personally, it meant a lot to us all. I appreciate your kind words about Jenny & myself, and am proud of our team's commitment to providing excellent service. All the best to you all for the future. Alex & ht whole team.
★★★★★ 5/5
TrustpilotDespite the corporate seller being…
Despite the corporate seller being really unhelpful Laura kept me informed throughout and took on board my concerns to progress the sale.
Jason · 19 May 2026
Agent replied · 26 May 2026
We are so glad to hear that our team member provided such excellent support and kept you informed. We appreciate your kind words.
★★★★★ 5/5
TrustpilotGeraldine has been fantastic
Geraldine has been fantastic. Always there to answer any questions I had and helped me along the way with the process as it was very different to what I’ve been used to since coming from Scotland.
David · 17 September 2026
★★★★★ 5/5
TrustpilotCustomer Service
in two words, CUSTOMER SERVICE! Jade and Michaela were absolutely terrific! They individually and collectively kept the sale moving forward, going above and beyond to make sure the sale was a success. An example is that I live and work in the US and they were able to help find service providers to make the property presentable for the purchasers, so they didn't lose their affinity for the property! Both Jade and Michaela, kept me apprised throughout the process. They always answered the phone and always relayed a positive attitude! It is hard to find good people in todays environment so it is a testament to R&D that they can attract and keep such talent. I interviewed several realtors to sell this property, which had geographical challenges for me. I am not sure I would have had the same success had we gone with a different provider.Warm regards,Frank Murphy CEOPoplar Grove Golf Club Amherst VA, 24521
Zico · 30 August 2024
Agent replied · 22 October 2024
We are so glad that you enjoyed your experience with Jade and Michaela, thank you for the 5* review it has been an absolute pleasure.
★★★★★ 5/5
TrustpilotI had a good experience with ryder and…
I had a good experience with ryder and dutton , Kelsey kept me updated and talked me through the process in detail which reasurred me . When kelsey wasnt available Brooke was on hand to help..I found the staff polite and professional and the day of completion couldnt of gone ant better !
Lisa · 21 May 2026
★★★★★ 5/5
TrustpilotNicole Ambrus highly professional and a trusted advisor…
I will like to thank Nicole Ambrus for her professionalism from the day that she came to do the lettings appraisal on my property and when it was finally let out. She patiently and promptly responded to my emails.Nicole was upfront on the general work required to get the house ready for marketing and viewings. Crucially, and to help manage expectations, she told me what the asking rent would be to avoid the property being on the market longer than necessary unoccupied.Nicole is a trusted advisor; I heeded her advice and a number of prospective tenants indicated interest almost immediately after block viewings.
JOseh · 22 August 2024
Agent replied · 22 October 2024
Thanks for your 5 star review of the service that Nicole has provided for you, much appreciated.Many ThanksGemma Horn - Lettings Management
★★★★★ 5/5
TrustpilotExcellent staff
We sold our house and bought our flat both through Ryder Dutton Rawtenstall in June.Graham was very easy and pleasant to deal with, and always happy to help. Leon took us through the process and was also easy to speak to and very helpful - and in particular very patient when there were slight glitches along the way. Matt was very helpful too, and Megan guided us through the final stages and was always cheerful and quick to respond.All in all, we would highly recommend using the Rawtenstall branch.
C · 24 July 2024
Agent replied · 22 October 2024
Thanks Cath, it was a pleasure working with you throughout! - Leon
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