Trusted Agent profile · Kirklees
★★★★★
1,483 reviews across 2 platforms
Unit 5 The Mall, Huddersfield, HD3 3XA, Kirklees, HD3 3XA
Martin Thornton Estate Agents's office in Kirklees, at Unit 5 The Mall, is rated 4.7 out of 5 across 1,483 reviews on two platforms, including 251 Google reviews rated 4.7.
Every review we hold for the Kirklees office, from every platform, shown as written. First names only.
5/5
TrustpilotSelling your home is really a stressful…
Selling your home is really a stressful process but Amy at the Oldham branch was my negotiator and she made it as smooth as possible! Always kept me updated and professional at what she does! Thank you
Thank you for the 5 star review, happy to hear you were pleased with Amy's service 🤗
5/5
TrustpilotHouse sale completed smoothly
We have just sold our house with the branch in Ashton-under-Lyme. We were helped and guided through the experience after bereavement by Amber Royle. She is kind, caring and helpful alongside being professional. Amber could not have been more helpful, making herself available at all times, keeping in contact with advice around the housing market, viewings and feedback . The house sold and it was completed smoothly.
5/5
TrustpilotHelped me and my partner to buy our…
Helped me and my partner to buy our first home. Kept us updated at all times with phone calls and emails. Excellent service from start to finish. Many thanks for everything.
Thanks for the review we are so happy you were pleased with our service, we wish you lots of happiness moving forward from all at Ryder and Dutton Heywood Branch
5/5
TrustpilotExcellent Service
Many thanks to the very professional way the whole Chadderton and support team performed during the lengthy process of selling the family property. The support I received was second to none.
Thank you for the kind words, David. We're so pleased to hear you were happy with the service during what I know was a very difficult sale at times. Thank you again for choosing to work with us!- Lewis & the Chadderton team
5/5
GoogleMartin Thornton is a MUST for a stress free move! From start to finish, the whole team were excellent and went above and beyond for us at every stage. … More
4/5
TrustpilotDecent time when buying a property
Decent time when buying a property, they were informative about what was going on with the seller, and weren't rude or anything with the chasing. The welcome package was really lovely after completion.
Thanks, Daniel! We hope you're happy in the new home!
5/5
TrustpilotSuperb experience
Looking to move and have been searching for a while I saw this property with mortimers I had the pleasure of dealing with Rachel and Ella. From start to finish they where superb I had a couple of questions during the hosue move and they where quick to respond. They made the whole process easy and stress free. Great ambassadors for the company so thank you to you both and the team.
5/5
TrustpilotElla and Rachel
Rachel and Ella were very helpful and friendly with a good professional team throughout Thank you A wentworth-walker
5/5
TrustpilotHelpful
Conor & Michaela made the experience seamless and helped with advice best they could. Easy to get hold of and responded quickly to emails/phone.
5/5
GoogleWe had a great experience as a buyer with Martin Thornton . They were incredibly efficient and knowledgeable. Billy and Bailey in particular, deserves a huge shout out for always going above and beyond to help us and address any uncertainties we had, even answering to our queries after the completion! The team's synergy and dedication were truly commendable! 🌟
5/5
TrustpilotTOP EMPLOYEE
What a pleasant experience dealing with you Jorgina Ashton. She not only did as she promised but kept me in touch whilst doing so and got a result. I think Tyder & Dutton have chosen well in Jorgina's employment. Steve R
Hi Steve R, thank you for your kind review. Jorgina is an asset to the company and a great fit for the team and I'm glad she was able to resolve the issue for you in a satisfactory manner. Best regards, Alex - Ashton Branch Manager.
1/5
TrustpilotI am not satisfied
I am not satisfied; I found the client myself. The agency is solely focused on profits from property sales. Only one email regarding the acceptance of the offer, then no further interest. Avoid it at all costs.
We are sorry you are not satisfied with our service, however, your comments about finding your own client are incorrect as your buyer ultimately only became aware of your sale due to our marketing and the original viewing we arranged for them.Lewis McLartyBranch Manager
5/5
Trustpilot1st time buyer move, no hassle
Georgia at ryder and dutton made my journey really easy, explaining all the steps, always on hand to assist the whole way throughout the process. Thank you for assisting me with buying my 1st time home im over the moon !!! ...
Hi Natalie, thank you for taking the time to leave a review. We are delighted that you found the process easy and its been a pleasure helping you buy your first home. Keep in touch and pop in to see us when you are nearby! Best regards, Georgia and the team at Ashton branch.
5/5
TrustpilotGood experience with difficult sale
I sold my house on behalf of my grandad recently there was a few issues along the way with buyers but Tom and Lauren where great throughout the whole process
Thank you for your kind review. It was a pleasure working with you.
5/5
TrustpilotEvery aspect of the changeove
Every aspect of the changeover of the tenants was seamless and done very professionally and I would like to thank Elouise and Rachael
5/5
TrustpilotReally helpful from start to finish!
Geraldine and Zoe were extremely helpful throughout the entire house purchase, from viewing to completion. They made everything so much easier and really helped my experience as a first time buyer!
5/5
TrustpilotMichaela and jade were very egar to…
Michaela and jade were very egar to please, they looked after the purchase for us and had our best interests at heart. Thank you ladies.
We are so happy to hear that you had a positive experience with Michaela and Jade. They are dedicated to providing excellent customer service, and we appreciate you recognizing their efforts.
4/5
TrustpilotStaff
Bryony Crookes was always very helpful, friendly and understanding.
5/5
TrustpilotGood experience
Excellent photo’s got the marketing off to a good start. Once a buyer was found, Jenny Boyle did a sterling job keeping all informed and ensured the momentum was maintained until final completion.
So glad you were happy with the service, Steve! Thank you again.
5/5
TrustpilotBeen dealing with Gabrielle and she has…
Been dealing with Gabrielle and she has made the process so smooth and easy. Highly recommend her and R&D. They’ve made the process stress free for me as an investor.
Thank you for leaving a review of our service, we very much look forward to helping you find tenants for your future investments! Kind Regards, Gabrielle Wray MARLALettings Valuer
5/5
GoogleAll the staff have been extremely helpful when selling our house. I would completely recommend them to anyone looking to buy or sell. They have made the process so much easier for us. The team are always available to give advise whenever needed. Again I would highly recommend Matin Thornton estate agents
5/5
TrustpilotLandlord is happy
As a landlord living some distance from my property I rely on the lettings team to look after my rented property. Following a recent scheduled inspection some repairs were identified. The team were able to arrange quotes for these repairs which made such a difference to me with living so far away. It's good to know the team are there to help with the practical side of managing a rented house.
5/5
TrustpilotVery happy with all involved with my…
Very happy with all involved with my house sale, always happy to help with any queries as well as excellent communication throughout the whole process. Thank you
Thank you for the positive review! we appreciate your feedback, all the best from all at Ryder and Dutton, Heywood Branch
1/5
TrustpilotDisgusting service
Disgusting service. How can I trust them to be there if i make the journey of 2 hours to view the house (1h each way)?Different agents give different information. Some agents have the appointments available and others don't. Some are just after your details and nothing else bothers them. All this mess created so much confusion and issues trying to rearrange the appointment which we booked a few minutes before wanting to rearrange. These guys spent like 20 mins or something all giving different information. We decided to just bun it and go to the viewing which was half an hour away from where we were. We wanted to get something done but all this crap, we decided to just go view the house. Rang in back again to confirm we are on our way and should arrive closer to the viewing time or something. We arrived only 6 minutes late as the Satnav took us slightly to the wrong address. Then all the mess and these guys no where to be seen. Then rang in the office. They said okay they will find out but nothing happened. We rang in back again and they put us on hold and after sometime, they said oh we left coz you were not there. Had an argument but they were not having it and asked us to come back again making a very long journey. our house is around an hour or more away from this desired house and we decided to visit it as we are in midway today. No apology or nothing just dont care about the clients or anything. If we lived in the city or near by then that makes sense but making more than an hour journey each way, would be so pathetic that someone who likes the house would be put off.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Martin Thornton Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kirklees.
