Trusted Agent profile · Kirklees

Martin Thornton Estate Agents Kirklees reviews

4.7

★★★★★ Excellent

1,483 reviews across 2 platforms

Unit 5 The Mall, Huddersfield, HD3 3XA, Kirklees, HD3 3XA

Martin Thornton Estate Agents's office in Kirklees, at Unit 5 The Mall, is rated 4.7 out of 5 across 1,483 reviews on two platforms, including 251 Google reviews rated 4.7.

Google logo

4.7 / 5

251

Reviews on Google

This office

Trustpilot logo

1,232

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Kirklees office, from every platform, shown as written. First names only.

5/5

Trustpilot

Nancy Holden our sales negotiator was…

Nancy Holden our sales negotiator was very efficient and always emailed promptly to any queries we had. Over all excellent service would recommend and would use them to sell a property again. Thank you

Beth · 23 May 2024

Agent replied · 22 October 2024

Thank you for sharing your experience with us! ⭐

5/5

Trustpilot

Professional and proactive agents.

Agents are professional, dedicated to the service and proactive. They are clear and prompt in communicating any actions taken or required from the landlord. R n d is my letting agent for more that 13 years. Thankyou.

Mr · 22 March 2024

Agent replied · 22 October 2024

Thanks for this fantastic review for Lesley and the team that look after your property. It is great to hear that you have been so happy with the service over so many years.Gareth HuntHead Of Lettings

5/5

Trustpilot

Great to deal with

We were in a unique situation of selling our home with one office and buying our new house with another.Both offices were really good at keeping us up to date, were always available for any questions and always came back to us promptly.Special shout outs to Lewis and Lindsey at the Chadderton office and Conor and Michaela at the Royton office for all their help & support along the way.

Karen · 1 March 2024

5/5

Trustpilot

Brill…

The overall experience from start to finish was excellent and there were many bumps along the way. This exceptional service was due to Geraldine. She managed it all and was super at communicating everyone's needs.

Jenni · 29 April 2024

Agent replied · 22 October 2024

Hi Jenni, thank you for you review and kind words. I will ensure Geraldine is informed and may I wish you all the best for the future. Best regards, Alex & the team at Uppermill office.

5/5

Trustpilot

Nida from the Rochdale was always…

Nida from the Rochdale was always really helpful and replied to any messages I left for her really quickly, always kept me informed and updated about any issues

Mrs · 15 October 2023

5/5

Trustpilot

Gabrielle has made the whole process…

Gabrielle has made the whole process effortless. She's always been there to help and answer any questions, guide and help. Would definitely use your service again

Stav · 30 September 2024

Agent replied · 22 October 2024

We are thrilled to hear about your positive experience! It's wonderful to know that Gabrielle provided such excellent support and guidance throughout the process. We strive to ensure our customers have a smooth and enjoyable experience, and it's heartwarming to know we achieved that for you.Gareth HuntHead Of Lettings

5/5

Trustpilot

Jade & Michaela were great especially…

Jade & Michaela were great especially Jade towards the end of the sale

Nikita · 12 August 2024

5/5

Trustpilot

I had nothin but help trying to get my…

I had nothin but help trying to get my house for me and they was always very responsive with me when i was asking questions about the house and other things

Kade · 8 July 2024

Agent replied · 22 October 2024

Thanks for your five star review Gareth HuntHead Of Lettings

5/5

Trustpilot

Geraldine has been a fantastic help all…

Geraldine has been a fantastic help all the way through. Kept us updated and resolved any queries we had.

J · 24 April 2024

5/5

Trustpilot

Always a friendly voice at the end of…

Always a friendly voice at the end of the phone, especially Geraldine. Nothing too much trouble and any queries answered promptly. Thank you for helping to make a stressful time so much smoother.

Maggie · 26 May 2023

5/5

Trustpilot

Laura Chadderton was very helpful!

Laura Chadderton was very helpful to us and I don't believe we would have got this over the line if she hadn't pushed...Prices are a little steep when we did all of our own viewings, but they did promote our house a lot and get quite a lot of viewers.

Steven · 24 February 2021

5/5

Trustpilot

I’ve had to this on my own with no…

I’ve had to this on my own with no experience, your team has made it happen by guiding me every step of the way So big thanks to all Happy Lesley carbery

Lesley · 16 June 2024

Agent replied · 22 October 2024

Thank you for the lovely review Lesley you were a pleasure to work with and we would like to wish you all the best from Bryony and the team at Middleton.

5/5

Trustpilot

Very happy with this agency

Very happy with this agency, nice customer service and professional approach. It took only one week for whole process to rent house since the viewing. Impressive.

Maciej · 26 September 2024

Agent replied · 22 October 2024

Thank you for your kind words and positive feedback. We are delighted to hear that you had a positive experience with our agency. We strive to provide our clients with exceptional customer service and a seamless rental process.Gareth HuntHead Of Lettings

5/5

Trustpilot

Jade and Michaela were great

Jade and Michaela were great - got my property sold, a good job done. Would use again

Jacob · 28 May 2024

5/5

Trustpilot

Above and beyond Rawtenstall staff

Can't recommend enough absolutely superb.We sold our house through the Rawtenstall branch and impressed from beginning to end.Graham explained the full process of in a polite and friendly manner.Janet was exceptional with constant updates, advise and help right through the process above and beyond, I would recommend to every one.

Ads · 16 February 2021

5/5

Google

Outstanding service from start to finish in helping us sell our house. The team couldn’t be more helpful and friendly. We had assistance from Ava, Bailie, Kyra, Phoebe and Madi and they were all awesome. We would have no hesitation in using Martin Thornton’s again and would highly recommend them.

Alan · 22 January 2025

5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. Leanne, Nichola, Laura and Kim all did a fantastic job selling my late brother’s house. They were very patient and sensitive throughout and always kept me informed.I would definitely recommend the Slaithwaite branch.

Bev · 25 January 2024

Agent replied · 22 October 2024

Thank you Bev. It was a pleasure working with you.

5/5

Trustpilot

Alex Kershaw

Alex. Was absolutely amazing. Nothing was ever to much trouble. Really helpful. Fantastic agent.He helped me and my family and were really happy in our new home.Thankyou Alex for all your help.Michelle heap

Miss · 23 May 2024

Agent replied · 22 October 2024

Hi Michelle,Thanks for your fantastic review for Alex in our Applications Team. I would like to wish you all the best in your new home.Gareth HuntHead Of Lettings

5/5

Trustpilot

Lots of offers.

Lots of offers. Sold in 2 days. Many thaks to the staff, especially young Amy who handled my sale No fuss with this sale evrything was always on-the-move. 10/10. Steve App.

Steve · 28 June 2024

Agent replied · 22 October 2024

Thank you for sharing your experience with us! 😊

5/5

Trustpilot

Supportive and compassionate…

Lisa was incredibly helpful from start to finish! She gave advice where requested, offered compassion during unforeseen stressful moments and communicated things clearly along every step of the way.

Laura · 24 August 2023

5/5

Trustpilot

Professional

Good communication, empathy with Client (myself). Professional and courteous throughout. Thorough, knowledgeable and informative. Superb service. Jessica Williamson offered all the above. Thankyou so much.

Wendy · 1 October 2024

Agent replied · 22 October 2024

Thank you for your kind words. We are delighted to hear that you were happy with the service you received and will pass your feedback on to Jess ⭐ - Tony & the Oldham team

4/5

Trustpilot

We found the experience and thought of…

We found the experience and thought of thought of moving very scary, however we were guided through the process by some very skilled, kind and helpful people.Zoe in the Ashton Under Lyne office, who guided us and advised us.Geraldine who at the convancy stage contact us on a weekly basis. Also Amber who emailed us with updates whilst we were on holiday.Thank you

Lesley · 17 June 2024

5/5

Trustpilot

First class service from start to…

First class service from start to finish, both Leanne and Laura have been great. The property sold in less than 24hrs due to their knowledge and database of potential buyers.

Richard · 2 July 2024

Agent replied · 22 October 2024

Thank you for your lovely review Richard! The Slaithwaite team.

5/5

Google

A massive thank you to Lydia and all the team at Martin Thornton. We really appreciate all the help, support and guidance you have given us during our recently completed house sale -a very professional and friendly service

John · 24 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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