Trusted Agent profile · Kirklees

Martin Thornton Estate Agents Kirklees reviews

4.7

★★★★★ Excellent

1,483 reviews across 2 platforms

Unit 5 The Mall, Huddersfield, HD3 3XA, Kirklees, HD3 3XA

Martin Thornton Estate Agents's office in Kirklees, at Unit 5 The Mall, is rated 4.7 out of 5 across 1,483 reviews on two platforms, including 251 Google reviews rated 4.7.

Google logo

4.7 / 5

251

Reviews on Google

This office

Trustpilot logo

1,232

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Kirklees office, from every platform, shown as written. First names only.

5/5

Trustpilot

My custimer experience with Carmel Eveleigh and Amanda Bell

My custimer experience with Carmel Eveleigh and Amanda Bell is a top notch.They are both great personality.Thanks

Babatunde · 6 February 2024

5/5

Trustpilot

Michaela was excellent all the way…

Michaela was excellent all the way through buying my property Great service definitely recommend Keep up the good work thank you

ANDREW · 5 November 2023

5/5

Trustpilot

Fantastic team at Holmfirth branch!

From start to finish the whole team were great, made the process stress free. Would definitely recommend, from advice to support through all the process the whole team were brilliant

Michael · 6 April 2024

Agent replied · 22 October 2024

Thanks Michael! We hope you will enjoy your new jet set lifestyle!

3/5

Trustpilot

At times the staff were amazing and…

At times the staff were amazing and couldn't be more helpful. However, i did often feel hounded. This was especially bad at one point when i was hospitalised and was still beinv hounded.

Gemms · 4 February 2024

Agent replied · 22 October 2024

Thankyou for your feedback and please accept our apologies for chasing you whilst you were in hospital. It appears our team were unaware of your situation. We hope you are settling in well and wish you all the best for the future. Thanks, Oliver White, Branch Manager, Ryder & Dutton - Royton.

5/5

Trustpilot

A buyer was found very quickly

A buyer was found very quickly. The staff were polite and professional and everything went like clockwork. Thankyou for your service.

Belinda · 14 September 2024

Agent replied · 22 October 2024

Thank you for your kind words. We are thrilled to hear that you had a positive experience and that we were able to find a buyer quickly. We strive to provide excellent service and appreciate your feedback.

5/5

Google

Bailie, and the team at Martin Thornton, really looked after us. Are always responsive to emails and calls, genuinely care, and are always free to chat/offer advice.

Alasdair · 18 August 2025

4/5

Trustpilot

I have used both the sales and the…

I have used both the sales and the lettings team and staff in both departments have gone out of their way to provide help, advice and support. Alex in particular from the Ashton branch has excelled in all expectations so thank you!

SK · 22 June 2023

Agent replied · 22 October 2024

Hi Saheida, thank you for your review and kind words. Let me know if we can help you in the future! Many thanks, Alex

1/5

Trustpilot

Very poor service

Very poor service. The company deducted fees from my rents without my prior consent and ignore my communication to provide further clarifications. I would not recommend this agent to anyone!!Worst experience ever had.

Someone · 30 January 2024

Agent replied · 22 October 2024

Hi, we are sorry to hear you are dissatisfied with your experience. If you could send some more details to reviews@ryderdutton.co.uk we can look into this for you.Thanks,Ryder & Dutton

5/5

Trustpilot

Positive review

It was great doing business with this company; I would recommend anyone who is looking for a house to work with them.Thank you very much!

Augustine · 3 July 2024

Agent replied · 22 October 2024

Thank you for the kind words, Augustine! We hope all is going well in the new home!- Lewis & The Chadderton Team

5/5

Trustpilot

Extremely helpful and informative…

Geraldine was Extremely helpful and informative during whole process

Vaqas · 2 July 2024

5/5

Trustpilot

Lucy&Amanda were very professional and…

Lucy&Amanda were very professional and helpful. They made our move to a new house smooth and easy.

Stefania · 26 January 2024

5/5

Trustpilot

Special Thanks to Conor & Michaela

Special Thanks to Conor & Michaela, they were really nice and understanding friendly staff.Hamza

Hamza · 27 March 2024

5/5

Trustpilot

From the start

From the start. We had help all through our journey. So Thankyou. For all the. Help Carmel. We got there in the end. Thankyou.

Elaine · 12 July 2024

Agent replied · 22 October 2024

Thank you for the review, Elaine!- Carmel & the Chadderton team

5/5

Trustpilot

The team at Middleton Branch were…

The team at Middleton Branch were excellent. Claudette was professional, she kept us well informed. She was very pleasant and well mannered.

STEPHEN · 15 September 2023

5/5

Trustpilot

Parents house sale

Plenty off communication,compassionate,dealt with minimal members off staff,so you knew who you was talking too not passed around to anybody, excellent service from start to finish.

Bowman · 30 May 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us a review! Really pleased to hear you were happy with our service 🏠

5/5

Trustpilot

Shannon Laycock (Rawtenstall branch)…

Shannon Laycock (Rawtenstall branch) dealt with the sale of our house towards the end. She was very efficient and really helped in pushing to get it complete. Super grateful for all your help and going above and beyond to get our sale and purchase complete. Thank you! Emma and Joe

EMMA · 12 October 2024

5/5

Trustpilot

Very helpful staff

Very helpful staff. Moving house can be a very anxious time. Nothing was too much trouble and the staff were very understanding.

Susan · 8 August 2024

Agent replied · 22 October 2024

Thank for the review. Hope your happy in your new home.

5/5

Trustpilot

Excellent service

Excellent service, can’t thank Jade and Michaela enough.

Kaysha · 4 July 2024

5/5

Google

This agent provides buyers with very detailed and personalised information, which is very helpful in the process of choosing and viewing a property. I was a first time buyer and did not know the process of buying a house. I just read some theoretical guidance online. When Kyra (a staff of the agent) found out about my situation, she provided me very enthusiastic help in viewing a property and making an offer. I have learnt quite a lot about buying a house from her and the agent during the past few months. Many thanks to them.

Ching · 24 October 2022

5/5

Google

We recently sold our new home with MT, dealing directly with Kyra. Through the whole process of finding a new home, I had been speaking to Kyra on and off for around 18 months as a buyer and a seller (she always remembered me even though we'd never met). She is always so enthusiastic, helpful and cheerful with a great professional attitude and service. Once we had found our new home through a different estate agent, we had no hesitation to list our house with MT, purely on our experiences with Kyra; she ultimately won our contract! Thank you again Kyra. C&APositiveResponsiveness, Quality, Professionalism, Value

Illy · 24 October 2022

5/5

Trustpilot

Thank you Jenny for all your help with…

Thank you Jenny for all your help with our sale. Your service throughout the process was a big help!

Richard · 17 November 2023

1/5

Trustpilot

Bad agent M24

I was try to buy house for let from this agent. Got accepted offer last week and all documents was in place with them . Yesterday Senior Negotiator called me for details of my solicitor and I told them I will send them today . Today I got called from them and they told me “ they got high offer from different person ….. “and they need to cancellation my application ( when my offer was accepted first and were start our process to buying this property) never got that can of experience before….absolutely bad !! Never recommend to nobody !,

KN · 18 October 2022

5/5

Trustpilot

Selling our house as the market slowed

Put our house in the market at a difficult time but right from the start the team were upfront with us and managed our expectations well throughout the course of the sale. They (Conor and Michaela) dealt with all the viewings and all my queries efficiently. Even when I wasn’t asking, Conor called me regularly so I was fully up to date with progress. Would definitely recommend.

Debbie · 15 November 2023

5/5

Trustpilot

Fleur and Jenny have been amazing

Fleur and Jenny have been amazing! Kept us in the know from start to finish and have always been available to answer any questions. Would highly recommend

Caitlin · 1 May 2024

Agent replied · 22 October 2024

Dear Caitlin, thank you for taking the time to review the service offered by Fleur and Jenny. I know they were delighted with the result and may we wish you all the best for the future. Alex & the whole team at Saddleworth.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Martin Thornton Estate Agents's Google reviewsLeave Martin Thornton Estate Agents a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Martin Thornton Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kirklees.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent