Trusted Agent profile · Kirklees

Martin Thornton Estate Agents Kirklees reviews

4.7

★★★★★ Excellent

1,483 reviews across 2 platforms

Unit 5 The Mall, Huddersfield, HD3 3XA, Kirklees, HD3 3XA

Martin Thornton Estate Agents's office in Kirklees, at Unit 5 The Mall, is rated 4.7 out of 5 across 1,483 reviews on two platforms, including 251 Google reviews rated 4.7.

Google logo

4.7 / 5

251

Reviews on Google

This office

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1,232

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Kirklees office, from every platform, shown as written. First names only.

5/5

Google

What can I say my father died early last year and we have just sold his house using Martin Thornton Estate Agents. Martin himself came out and valued it, he was very professional and seemed very knowledgeable. His staff dealt with everything else concerning the sale and everyone I personally dealt with during the process of selling the house was very polite and helpful. Would certainly use Martin and his team to sell our house in future.

John · 24 October 2022

5/5

Trustpilot

Lucy has just been amazing

Lucy has just been amazing . Replies with in minutes always so helpful. A credit to your business

Martyn · 21 August 2024

Agent replied · 22 October 2024

Thank you for your 5 Star review. I'm glad that you were pleased with the service Lucy provided. Enjoy your home.Many ThanksGemma HornApplications Team Leader

5/5

Trustpilot

Great Team

Oliver, Emmy and the team at Lindley have been outstanding. They made the process really easy for me.

Michael · 29 September 2023

5/5

Trustpilot

It was really great experience buying…

It was really great experience buying our first house with ryder & dutton. Really appreciate Jade and Michaela co operation throughout our purchase.

Consumer · 24 May 2024

Agent replied · 22 October 2024

Thanks for your 5* review for Michaela & Jade.All the best in your new home.Gareth Hunt

1/5

Trustpilot

sly practices

sly practices regarding a rental contract and deposit money from ryder and dutton. I did give a more comprehensive rundown of what happened but my screen got deleted by mistake because i pressed a wrong button on my key board. This is a late review of ryder and dutton but i would never use them again.

Des · 2 May 2024

5/5

Trustpilot

We were kept in touch with all aspects…

We were kept in touch with all aspects of the sale from beginning to completion in what was a slightly protracted process. Thanks for your assistance.

Stephen · 23 March 2024

Agent replied · 22 October 2024

Thanks for the 5* review!

5/5

Trustpilot

Everything was sorted.for us very…

Everything was sorted.for us very friendly staff although I was stressed they were great throughout

Debbie · 2 December 2023

5/5

Trustpilot

Smooth from start to finish

Smooth from start to finish. Kept updated along the way. Easy to speak to someone. Emails always answered promptly.

Caz · 26 July 2024

Agent replied · 22 October 2024

We are happy you were pleased with our service, all the best moving forward from all at Ryder and Dutton!

5/5

Trustpilot

NIda at Rochdale has been very helpful…

NIda at Rochdale has been very helpful and has always been contactable and easy to deal with

Mrs · 11 October 2023

5/5

Trustpilot

New enquiry

Speaking with Rachael Hilton for the first time.She is thorough, focused, pleasant and delivers results.Thank you!

DR · 10 September 2024

Agent replied · 22 October 2024

Thank you for your 5 Star review for Rachael. I'm pleased you were happy with her service.Many ThanksGemma HornApplications Team Leader

5/5

Google

Martin Thornton estate agents was a real pleasure to do business with during our purchase of a property. Both Kyra and her colleague were very welcoming and thoughtful from our interest to completion. When any issue arose it was dealt with the utmost efficiency. Kyra would regularly check-in during the process to offer advice and reassurance. Your team are a credit to this company and i'd like to wish you all the best!PositiveResponsiveness, Quality, Professionalism, Value

Mandeep · 24 October 2022

5/5

Trustpilot

I just love the customer service and…

I just love the customer service and Moira. Been fantastic over the last 5 years . Thank you

Andi · 6 August 2024

Agent replied · 22 October 2024

Thanks for your lovely review for Moira and the service she has provided for you over the last 5 years.Gareth HuntHead Of Lettings

1/5

Google

Slow service. The answer the phone quickly but they only thing they can say is that you need to make an appointment with Martin in 3 months time....Lack of compassion towards customers.

Zara · 24 October 2023

Agent replied · 23 October 2024

As per our records, we have had no correspondence with you since you made an offer through our agency in March 2020. We have tried to contact you on several occasions, via telephone and email to discuss the above, however we have been unable to contact you. Please contact myself Martin to discuss this further on 07768362495.

5/5

Google

The most proficient, professional and effective experience you could wish for when selling a house. The phone always gets answered, they turn up on time, no matter which member of staff answers a call they can always answer any queries. They had a buyer lined up for my house within 7 days of it being on the market. From start to finish - faultless!

NRG · 24 October 2023

4/5

Trustpilot

Helpful Holmfirth office

All staff in the Holmfirth office were helpful, friendly andconsiderate. James and the ladies in the office kept me up to date every step on the way. Would recommend them to any one considering a move.

Ms · 6 July 2023

Agent replied · 22 October 2024

Hi Lucy thanks for your review! We hope you will be very happy in your new home! #teamholmfirth

5/5

Trustpilot

Amazing service

We have just completed on the sale of our house , we was looked after all the way through by Lisa royal at the Middleton branch, she was absolutely fantastic from day one she has supported us through every step of the process of selling and buying a house. Nothing was ever to much trouble, through every bump in the road she kept us assured and said it will all be ok , and she was right. Will actually miss catching up with Lisa and can’t thank her enough .

G · 15 April 2022

5/5

Trustpilot

Brilliant service

Rachael and Ella made the whole process very easy. Brilliant service throughout.

Tayyib · 8 January 2024

5/5

Trustpilot

Friendly staff that understood the…

Friendly staff that understood the pressures of buying and selling your home. Nothing was too much trouble.

Susan · 8 August 2024

Agent replied · 22 October 2024

We appreciate your kind words and are thrilled to hear about your positive experience. It’s wonderful to know that our staff was able to provide you with the support and understanding you needed during such a significant life event. We strive to make the process as smooth and stress-free as possible for our clients.

5/5

Trustpilot

Great Estate agents

They took care of everything and the whole experience has been smooth so far. The staff are helpful and keep you informed about all aspects of the journey

AA · 4 January 2024

Agent replied · 22 October 2024

Thank you for a lovely review, we hope you enjoy your new home

5/5

Trustpilot

Amazing experience

They have properties from various range, according to our budget and requirements. Staff are really helpful.

Mr · 23 August 2024

Agent replied · 22 October 2024

Thank you for the positive review. We're pleased to hear you found the team helpful in your property search!

5/5

Trustpilot

Professionalism

Very friendly, experienced team, they have been very professional all the way through the sale of my property.

Ann · 19 July 2024

Agent replied · 22 October 2024

Thank you for your review Ann. We got there!!!

5/5

Trustpilot

Professional service

Catherine at the Heywood office was very professional, patient and helpful on every occasion.

Doreen · 22 October 2025

5/5

Trustpilot

Great sales experience

Great sales experience The house sold quickly and the team were always on hand the help with the buyers queries

Mr · 5 June 2024

Agent replied · 22 October 2024

Thank you for leaving us a review! 😊

5/5

Trustpilot

The office staff were brilliant

The office staff were brilliant, helpful, friendly and professional. Especially Samantha Whalen, she was brilliant! Would recommend 100%

Philip · 13 July 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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