Trusted Agent profile · Kirklees
★★★★★
1,482 reviews across 2 platforms
Unit 5 The Mall, Huddersfield, HD3 3XA, Kirklees, HD3 3XA
Martin Thornton Estate Agents's office in Kirklees, at Unit 5 The Mall, is rated 4.7 out of 5 across 1,482 reviews on two platforms, including 251 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Martin Thornton Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kirklees.
Every review we hold for the Kirklees office, from every platform, shown as written. First names only.
5/5
TrustpilotI just want to say a very big thankyou…
I just want to say a very big thankyou to the ryder and dutton team especially Rachael Hilton and Neil Waters they were both amazing made my first experience with renting a great one any question I had they would answer no issues and no question was a stupid one so I am very grateful I had them to guide me
5/5
TrustpilotSamantha Whalen has been an absolute…
Samantha Whalen has been an absolute star, helping us with every little bit of paperwork, viewings and just all in all constantly keeping us in the loop. Couldnt ask for a better service.
Thanks for your 5 star review for Samantha. I am pleased that you have been happy with the service that has been provided.Gareth HuntHead Of Lettings
5/5
TrustpilotI just want to say a massive thankyou…
I just want to say a massive thankyou to Jaqueline for getting me into my first home, I’m very grateful for all your help and guidance throughout the process I really appreciate everything! Thankyou
5/5
TrustpilotGreat consistent support throughout
The team gave consistently good support by coordinating between both parties and keeping us informed of where the solicitors were up to. Thank you Nichola.
We are delighted to hear that you had a positive experience with our team. We wish you all the best. The Slaithwaite Team.
5/5
TrustpilotExcellent service
Jade and Michaela were fantastic from start to finish, very professional and provided timely updates at every event.The whole sale process was very smooth.Highly recommended.
We are thrilled to hear about your positive experience. It's wonderful to know that you were so impressed with Jade and Michaela's professionalism and communication throughout the process. We strive to provide a seamless and enjoyable experience for all our customers, and it's rewarding to hear that we achieved that for you.
5/5
TrustpilotGreat Service
We have just purchased a house with the assistance of Amy Heaton acting as our negotiator. The service provided by Amy was fantastic - prompt, friendly, and very reliable. This made our experience as first time buyers a very pleasant one.
Thank you for leaving us a 5* review, Amy Heaton is a fantastic sales negotiator and I am glad to hear you were happy with her service - enjoy your new home!
4/5
TrustpilotI have just started renting a property…
I have just started renting a property and the staff are amazing they made sure I was up to date with everything Mia, Rachel and Ellouise were fantastic with everything
Hi Liam, Thank you for your review, I am glad to hear that you are happy with your experience with our team. Kind Regards, Sarah Sellick
5/5
TrustpilotThank you!
I was in a rush to move house, and was assisted by Gemma Horn to move into my new house and the turnover time was so quick. Gemma and Josh Sidding was so helpful throughout the whole process and explained everything in detail and made sure the property was suitable straight away and answered all of my questions. I’m now very happy in my new property.
5/5
TrustpilotSelling with R&D Ashton-under-Lyne.
Just want to give a big Thank you to Kirsten. Answered every single one of my questions. Kirsten made the whole process just a little bit easier.
We're so glad to hear that Kirsten was able to help you with everything during this process! We appreciate you taking the time to share your positive experience.
5/5
TrustpilotHelpful Move Manager
Working with our Move Manager, Megan D'Angelillo was super easy and stress free! She was lovely, helpful and responsive and made the process very easy for us 😊 Thanks Megan!
Thanks Poppy! We hope your enjoying your new home. - Megan
5/5
GoogleRecently bought an apartment through Martin Thornton and Ava was an absolute pleasure throughout and an unbelievable help. I stupidly picked a terrible solicitor who made life very difficult and dragged it out a long way. If it wasn’t for Ava and her constant work on everything I’d probably still not be in! Thank you Ava!!! You are the best x
5/5
TrustpilotCarmel was brilliant in being the go…
Carmel was brilliant in being the go between between ourselves, the buyers and the solicitors. She kept us updated throughout and was very friendly and professional.
We are delighted to hear about your positive experience. We appreciate your kind words about Carmel's dedication and professionalism. It's wonderful to know she made the process smooth and enjoyable for you.
5/5
TrustpilotExtra Mile
Matt was my Contact, and he immediately 'Got Me!' I mean he understood my situation, and although I had to withdraw my Sale, he was there to help, and tied up all the loose ends. He did go that Extra Mile, Matt is very professional, yet approachable and friendly, and I'm sure he has a really bright future with you
1/5
TrustpilotCompletely unprofessional
Completely unprofessional. Booked me in for a Sunday which was great. I got all the cobfirmation emails and turned up at the appointment. It took me half an hour of driving to get to the appointment and when i arrived i was rudely told that i cant see the property because they cancelled the appointment and could not be bothered telling me that they cancelled the appointment. Completely untrusthworthy and a waste of time and i honestly feel truly sorry for anyone working with them
We would like to offer our sincere apologies for this appointment not going ahead. As we discussed, in this particular instance our client could not provide access to the property due to unforeseen circumstances at very short notice. We will endeavour to rebook your appointment at the next available opportunity and wish you well in your continued search for a new home
5/5
GoogleWe recently sold our house with Martin Thornton and throughout the process we had great communication. At the final point of completion we encountered a moment of pressure, Ava dealt with this with composure and calmness with everything then completing smoothly.
4/5
TrustpilotAmy kept me updated and chased any…
Amy kept me updated and chased any enquiries I had.When I was worried about the sale falling through Amy gave reassurance and helped me work through any problems
Thank you for the positive review, it is very much appreciated and we are so happy we could help. We wish you all the best! From all at Ryder and Dutton 🏠
5/5
TrustpilotDeception and Discrepencies!
After feeling as though I had found an estate agent that is professional, understanding and helpful, I've come to find out that has not been the case at all. I was given false information that led me to sign a tenancy agreement under false pretences. Completely disheartened with this entire experience. If/when I am able to fix the predicament they have been left me with in, I would never use them again or recommend to someone. Devastated by this disgusting experience.
Thank you for your review and we are sorry that you are disappointed with the service you have received. As we are already in communication on email I will continue to discuss with you on there.Thanks, Gareth HuntHead of Lettings
4/5
TrustpilotMoving Experience
Whilst we found the whole experience very stressful, not having done this for over forty years. We were guided and expertly assisted by Geraldine, who called us on a weekly basis to keep us informed and to assist with worries. Also Zoe from the Ashton office who helped and assisted us through the whole process. Thank you Lesley and Alan Morris
4/5
TrustpilotLeon - very helpful
This was a very stressful period, especially when on the day the move didn't happen. Leon was particularly helpful and reliable in his dealings with me, which made things a little easier, especially when things went wrong.
Good Afternoon, Thankyou for your kind words! - Leon 😊
5/5
GoogleI have rented from this estate agent recently. Sam & her team are very honest, respectful & reliable. I would highly recommend them as an estate agent & would definitely use them again in the future.
5/5
TrustpilotGreat service from beginning to end…
Great service from beginning to end from the sale of my property, James Matthew & Jake was so helpful always keeping me up to date with the progress of my sale.
Thank you, Angela! Really appreciate the kind words
5/5
Trustpilotour purchased was handled by Nancy…
our purchased was handled by Nancy Holden at the oldham branch. excellent negotator and h=kept us informed throughout the purchase. More importantly she was sincere and came across as she really wanted to help, which she did. Thanks Nancy
Thank you so much for the 5* review! Nancy is a great asset to Ryder & Dutton and we are delighted to hear she helped you with your purchase
5/5
TrustpilotGreat service
We recently sold our house with R&D and they were very helpful. The online system for organising viewings was very good and was useful to know exactly when people were coming to view the house.Geraldine, Alice and the team were great throughout the process.
Thank you for taking the time to provide us with a review, we really appreciate it. Best wishes Geraldine & Alice.
5/5
TrustpilotService with a smile, patience and competency
Thank you so much to Lucy Clifford and Kirsten Woodhead for handling my recent application for a tenancy and making what could have been a stressful time, easy and straightforward. Excellent customer service. Everything was dealt with professionally and efficiently. I was kept informed as to what was happening and up-to-date which was important to me. All staff and members of the team I spoke to were always helpful. Many thanks :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Martin Thornton Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kirklees.
