Leaders Sales Kingston Upon Thames reviews

★★★★★ 1/5

Google

I will never be dealing with these guys again. The fees are higher than any other estate agent, yet the service is abysmal. The property on moving in was dirty in poor maintenance, inventory totally wrong and when raised with them was told that it was previous tenant who should have raised the maintenance issues, even though the check out inventory itemised them. When raising a complaint answers were non existent and a month there have been no repairs carried out by property management. They don't seem to care they've got their ridiculous fees now. After seeing how little they do for tenants, there's no chance I'd recommend to any landlord either.

A · 26 August 2017

★★★★★ 5/5

Google

Leaders in Kingston are just great. I have rented a flat through them for a while now. At the beginning it was Nick in letting. He was sooo professional, friendly and helpful. After that I was handed over to Hannah in the Property Management Dept. She is a star and has made my life in the flat hassle free - she is always available and deals with issues promptly and efficiently - always in control - friendly and never seems to get flustered. Of course there is the rest of the Leaders team who are just as pleasurable to deal with. I do realise that this review has only positive things to say about Leaders Kingston but believe me as far as I am concerned there have been no negatives. Thank you Leaders for the respect that you have given me during the time that we have been doing business together. I will not hesitate in recommending you to others.

Ian · 26 August 2017

★★★★★ 5/5

Google

Just rented a flat and the service was excellent. LOUIS was available and very helpful every step of the way. Everything went smoothly and hassle free. Good job

Fekri · 12 January 2020

★★★★★ 5/5

Google

The whole team is very cooperative and understanding. Even if I had a smallest query, they used to answer that on email or telephonic conversation within few mins. Best services I came across so Far...

Gurbir · 25 July 2024

★★★★★ 5/5

Google

Very reliable agency. Especially Sophie was really kind and professional explaining to me and my girlfriend all the moving processes and always ready to answer to our questions! Well done!

Giulio · 26 August 2018

★★★★★ 5/5

Google

Kismet Singh was really professional, responsive and helpful throughout the whole process. The best.

Stay · 25 August 2022

★★★★★ 1/5

Google

Very unprofessional and terrible communication with possible tenants. We make an offer for a property to rent and they never let us know if we were accepted or not. Today we just find out through a third website that the house had been rented already . Also this lady named Kismet at Kingston office was very rude on the phone.

Cristina · 25 August 2022

★★★★★ 5/5

Google

Kirtan was so helpful and professional. Quick responses to emails and great at keeping us in the loop about any progress with the property we rent. Would highly recommend Kirtan and Leaders!!

Maisie · 25 August 2023

★★★★★ 5/5

Google

Thanks to Ryan for all your help in my flat purchase always positive helpful through the process job well done will surely be back soon

John · 26 August 2019

★★★★★ 5/5

Google

Very efficient , 3 phone calls 2 emails all done sorted , special thanks to Helen very straight forward , clear and timely information . HIGHLY RECOMMENDED

Muhammad · 26 August 2016

★★★★★ 5/5

Google

It’s an amazing experience I had with selling team. Especially Adam he was a key to get everything done in a very quick time. I’m glad he was my selling coordinator. I do very recommend this person and this fabulous Agency. I’m looking to do my 2nd purchase with them as well

Sarmed · 25 August 2020

★★★★★ 5/5

Google

I have had a great experience with Leaders. Adam was very helpful and ensured that all my questions were answered promptly. He kept me informed in every step of the buying process. I would like to thank Adam for all his support and helping me to buy my stunning home and wish him all the best.

Mahmood · 26 August 2018

★★★★★ 5/5

Google

Joel was very helpful throughout the moving process, and made the transition to our lovely new home so much easier. Thanks Joel!

Ollie · 26 August 2019

★★★★★ 5/5

Google

Great service from Kirt. Always available to assist and help which goes a long way with the stressful process of moving. This is our second time finding a flat with Kirt and it’s always been a positive experience.

Jessie · 28 December 2023

★★★★★ 5/5

Google

Excellent help from Kirtan who helped us rent out our new property! He has been the star of the show and has helped us in every way possible to get the best property for us on the market.

Zeeshan · 28 December 2023

★★★★★ 5/5

Google

I've been working with Kirtan at Leaders in Kingston to secure a rental. In a crazy market, full of questionable Estate Agents - Kirtan stands out for being professional, efficient - and doing what he says he's going to do. Thank you!

Kayleigh · 25 August 2023

★★★★★ 5/5

Google

I m very happy and satisfied with the leaders service. Louis was always helpful and communicative. Thank you so much

Maria · 12 January 2019

★★★★★ 5/5

Google

The property purchase is not happening often to most and the buying process is always stressful from the viewing to the completion, with many different directions to go. I am very glad having Adam and Chris who help me through the whole process. They are friendly, patient, professional and always keep me updated. This makes huge difference to the experience. Thank you!PositiveProfessionalism

Tom · 25 August 2020

★★★★★ 4/5

Google

I have used Lords (now Leaders) for almost 20 years. They have always been very professional. My recent experience managing 3 sets of work through my property manager Caroline Cummings was most satisfactory. I am very pleased with the results and the way it was handled.

Juliette · 25 August 2020

★★★★★ 5/5

Google

Kirtan from Leaders helped us find our new home. We were very pleased with his professionalism, courteous nature and attentiveness. He was swift with his responses and helped us a lot throughout the process. A big thanks to him!

Vaishnavi · 25 August 2023

★★★★★ 5/5

Google

Completed another successful tenancy agreement with Nick and Leaders team who have cooperated once again professionally and with outmost attention for all stakeholders.

Dimitrios · 25 July 2024

★★★★★ 4/5

Google

Louis was extremely helpful throughout the whole rental process & we’re delighted to be in our new flat! Slightly less impressed with the company who dealt with referencing checks (they were a bit slow & I didn’t appreciate repeated automatically generated emails) but Leaders in Kingston were great.

Jonathan · 26 August 2019

★★★★★ 5/5

Google

A great experience! Having dealt with a number of letting and estate agents over the years, I can say with great confidence that the staff at Leaders in Kingston are by far the most professional, helpful and friendly that I have ever dealt with. My property was let quickly at a rent I was very happy with and the Tenants that Leaders found me are great! Thank you.

James · 27 August 2015

★★★★★ 5/5

Google

Leaders have done an excellent job at finding a house that matched my requirements and the whole process was very well taken care of. Highly responsive and professional in their approach. A special thank you to Louis from the Lettings team. Highly recommended! Thanks Zatin

Zatin · 25 August 2020