Kinleigh Folkard & Hayward Kingston Sales reviews in Kingston upon Thames

★★★★★ 5/5

Trustpilot

These guys always go the extra mile

These guys always go the extra mile, and offer a really phenomenal service, I feel really well looked after by the property manager Auriel and she always communicates promptly, professionally, and has the loveliest energy. It actually brightens up my day. Cant recommend highly enough.

M · 6 August 2026

★★★★★ 5/5

Trustpilot

Linda was Fantastic

Linda was personable, trustworthy and knowledgeable. We built up a fantastic rapport and she was always quick to respond. Would recommend. Would use again.

Alfie · 2 September 2026

★★★★★ 5/5

Trustpilot

Property Manager Nick

Property manager Nick at KFH Wimbledon has been amazing. We’ve had various maintenance issues that haven’t been simple to resolve, and Nick’s the first person in the world of renting that we actually feel cares and that we can rely on. Cheers Nick!

Aaron · 21 April 2026

★★★★★ 5/5

Trustpilot

Lily has been great

Lily has been great: speedy, attentive and very diligent. A great service

Feisal · 30 March 2026

★★★★★ 1/5

Trustpilot

Appalling property management, zero support, and complete ghosting, stay away from KFH

I rarely leave negative reviews, but my experience with Kinleigh Folkard & Hayward (KFH) left me no choice. I started renting through them in September 2023. Initially, the agent was helpful, and I had high hopes for their property management.

Lilia · 16 August 2026

★★★★★ 5/5

Trustpilot

Maria Sanchez has been excellent

Maria Sanchez has been excellent: very responsive and takes ownership.

An · 2 April 2026

★★★★★ 5/5

Trustpilot

Thanks to the team at KFH

Thanks to Harry and team at KFH for the professional assistance in renting my property. Harry was excellent, kept me informed throughout the letting process.

Terry · 1 August 2026

★★★★★ 5/5

Trustpilot

West Wickham branch

West Wickham branch. Laura and her team including Holly, Harry and Emma were excellent! Very friendly, knowledgeable and efficient. Gave great advice and managed the whole process really well. Thank you!

Richard · 19 June 2026

★★★★★ 5/5

Google

We had a great experience working with Toby on the purchase of our home :) He was always very responsive, and supportive throughout the entire process. Communication was always clear, and he made what could have been a stressful experience feel smooth and well managed. We would happily recommend him to anyone looking to buy or sell !! ☺️

Vanesa · 16 March 2026

★★★★★ 5/5

Google

Linnea was so helpful with my search and polite. Highly recommend!

K · 16 March 2026

★★★★★ 5/5

Trustpilot

Amazing experience from start to finish…

Amazing experience from start to finish - thank you for all your support. So excited to move in! Thank you Melissa and team!

Radhika · 30 July 2026

★★★★★ 1/5

Trustpilot

Useless incompetent company

Useless incompetent company. They screwed up paperwork at beginning of tenancy. Then try and blame landlord saying we didn’t read paperwork, nothing about their own incompetence and failure to audit their own staff. They refused to provide legally obligated paperwork. They withhold money. They refuse to resolve. Their customer service is incompetent and doesn’t respond and doesn’t resolve. Their executives hide behind complaints processes and doesn’t actually know what they are talking about, spouting incorrect illegal drivel. They shared private banking details to third parties and kept them visible for over one month. They attempted to force commission on 24 month tenancies that don’t exist. Their only response to anything is forcing ‘upsells’ constantly and breaking laws. They are a shameful company. Avoid them at all costs.

· 28 May 2026

★★★★★ 1/5

Trustpilot

Poor service across a number of branches

I’ve been to a number of viewings across different branches and the overall service I’ve received has been consistently poor. Staff don’t give you much time and are quite blunt. Given this is a role requiring people skills, more training is required of staff. There’s also the sensitivity of buying a home which is often overlooked. The process of putting in an offer is quite long and they don’t discuss with you, they just send you a link.

SK · 3 June 2026

★★★★★ 5/5

Google

I can’t recommend Linnea highly enough! From start to finish, she’s been absolutely amazing, always helpful, patient, and quick to respond. She made the entire process feel easy and stress-free, thanks to her professionalism, dedication, and friendly attitude. She was always available to answer questions or follow up when needed. Her responsiveness and support truly made a difference, and I’m so grateful for her help throughout this journey.

Chau · 17 June 2025

★★★★★ 5/5

Google

Linnea of KFH has helped our family for rental service lately. She is very professional, responsive and helpful. She keeps us informed whenever there are suitable properties for prompt consideration. I would highly recommend her. Thanks Linnea!

Michelle · 26 March 2026

★★★★★ 5/5

Google

Holly has been fantastic and we are so lucky to have her helping us on our letting. The communication has been great. There was always updates on what’s happening and the next steps. She is always ready to help and provides solutions/advices to all my silly questions. The KFH team is extremely professional and knowledgable, which is a breath of fresh air after some bad experience I had with other local agent. Thank you Holly and to the KFH team.

J · 8 December 2024

★★★★★ 5/5

Google

I had the pleasure of working with Linnea and could not have asked for a better agent. She was so friendly, helpful and really understood our needs. We had our heart set on the property that she showed us, and she went the extra mile to help us make the property ours! Linnea was always quick to respond to any queries and we could not speak more positively about her. Highly recommend her for those looking to make their property search as easy as possible!

Leteasha · 8 December 2024

★★★★★ 5/5

Trustpilot

Brilliant experience

I’ve had a brilliant experience for the last 4 years. Andree wood has been so helpful with anything that needs to be done, and is so prompt in doing it!! Cannot fault her!! Amazing. Please never leave the best there is!! Thanks lovely x

Jo · 15 May 2026

★★★★★ 5/5

Google

Matilda showed us a couple of extremely nice flats in Kingston, we love both but sadly we didn't get either one of them. Even though end up I didn't rent a place from KFH, Matilda has been very helpful as I did call her for advice on rental issues. She is very patient in explaining the details to me and I really appreciate her help. She is a specialist in her field and I am glad that I have someone professional to guide me through the complicated rental procedure. Hope I don't need to move soon but I will definitely keep her contact so that I can reach out to her again when I need to look for a rental property again.

Hui · 22 November 2024

★★★★★ 5/5

Google

Because we have a shared freehold in our block I have had contact with James Wenham on a number of occasions as people have moved in and out. He is quite simply the best agent I have ever come across. He always either answers the phone or gets back to me very quickly (sometime it seems he never goes home). He is really friendly and never seems to be in a hurry but is super professional and manages to sort out problems in a flash. I would never even think of using anyone else.

Debbie · 2 April 2026

★★★★★ 5/5

Trustpilot

“I am absolutely delighted to recommend…

“I am absolutely delighted to recommend Kinleigh Folkard & Hayward Chiswick Estate Agents to anyone who requires their services. Having previously worked with many other Estate Agents in my location over a number of years I can honestly say the team at KFH in Chiswick were beyond First Class, Liam, Craig, Charlotte and team always exuded professional excellence when dealing with me, but most importantly they were always kind, considerate and understanding throughout my journey with them, they basically held my hand and guided me through the whole process, for which I will always be grateful to them. I cannot recommend Kinleigh Folkard & Hayward in Chiswick highly enough, I would always use them again.”

Fabian · 23 October 2024

★★★★★ 4/5

Trustpilot

First time using KFH

First time using an agent to let out our property and KFH secured a tenant within 1 week.Initially they claimed they have asked 200 people on their books and felt the asking price was high. We stuck with it as we felt we just need the right people. Fortunately Edmund found us the perfect tenant after the first (and only) viewing. There were some minor issues with the listing details, we felt some staff did not have the attention to detail but they were quick to rectify. We were particularly pleased with Edmund, he was professional, responsive and had a can do attitude. Thank you for your help.

Jen · 21 October 2024

★★★★★ 4/5

Trustpilot

Thanking the North Finchley Branch

After attempting to sell my property for the 5th time, I am grateful that it was Liam handling the transaction. He was honest, proactive and responsive to everything that was asked. Even towards the latter end of the sale where there were doubts, his reassurance and experience to get it over the line was invaluable.

Anon · 15 September 2026

★★★★★ 5/5

Trustpilot

Outstanding Property Manager, A Real Asset to KFH

I’ve had an excellent experience with my property manager, Maria. Previously, I hadn’t been particularly satisfied with KFH, but that completely changed once she took over the management of my property. In fact, I’ve chosen to remain with KFH largely because of her.

Sally · 28 April 2026