Gascoigne Pees Kingston Upon Thames reviews

★★★★★ 5/5

Google

I had a great experience with Gascoigne Pees. My agent Lauren Morgan made my move completely seamless and efficient, and she was always on top of everything. Highly recommend!

Liv · 16 December 2025

★★★★★ 5/5

Google

Lauren Morgan was amazing. She helped us every step of the way, was always on hand to answer questions and made the whole process very easy! Highly reccomend!

Nat · 16 December 2025

★★★★★ 4/5

Google

I had a excellent experience with this company from Gemma to getting the fiat very fast and Sophie and Lee with all there help , took so much stress away the reference process was fast thanks for all your help. On the negative side I did call three times and sent a email with no rely on a very stressful situation

Sophie · 2 April 2026

★★★★★ 5/5

Google

If you're looking to rent a property, I highly recommend Gascoigne-Pees and more specifically, Theo. Super positive, well informed and went the extra mile for us when trying to secure a property on short notice. Every now and again we come across people who love what they do and this was clearly evident. Thanks Theo!

Eamonn · 26 January 2025

★★★★★ 4/5

Google

We are very pleased with the service provided by the team at Gascoigne Pees Kingston from start to finish. The process in finding us a suitable tenant run smoothly & efficiently thanks to the professionalism, knowledge and friendliness of Jemma, Nicola, Lauren & Jason. They were always on the end of the phone to assist. We would have no hesitation in recommending this hard working team and are looking forward to maintaining a positive working Landlord/Agent relationship with them.

Lisa · 16 October 2025

★★★★★ 5/5

Google

Theo Barbier could possibly be the MOST HELPFUL estate agent ever. I have never had SUCH a pleasant experience with anyone! He is so knowledgeable and really went that extra mile for us. Honestly I could not recommend him more. Nothing seemed too much trouble and he really made us feel like he cared. Couldn't be happier with the service we received from Theo, SO friendly and professional. Thank you Theo.

Spider · 16 April 2024

★★★★★ 5/5

Google

I worked with Nicola from start to finish, she was very friendly, went above & beyond and found us our perfect home

Rebecca · 16 December 2025

★★★★★ 5/5

Google

Had a great experience with Jemma Sexton in the lettings department. She was very helpful and knowledgeable about the whole process. Thanks Jemma!

Zofia · 26 November 2025

★★★★★ 5/5

Trustpilot

Thank you Melanie Williams

We would like to thank Melanie Williams of Camberley Gascoigne Pees for all of her help. Although we used Purple Bricks to sell our house, we brought our new property through Gascoigne Pees. We had a huge lack of communication from Purple Bricks but Melanie at Gascoigne Pees kept us up to date, helped get us to exchange & was the person who actually informed us our chain was longer than originally informed. Purple Bricks could take a leaf out of Melanie's book for customer service, chasing & looking after clients. Many thanks Melanie!

Mr · 19 February 2025

★★★★★ 5/5

Google

Very professional team in Kingston, thank you to Jemma and Aidan! Really nice additional touches for all the tenancy agreement, epc, how to rent ect printed off for us on check in. As well as a box of goodies.

Andrew · 6 June 2025

★★★★★ 5/5

Google

Theo is amazing! I’ve had so many issues trying to rent due to being self employed and having a child, he was so positive from the start. Couldn’t recommend him more, such a relief to have someone who seems like they genuinely want to help. Thank you!

Jodee · 24 February 2025

★★★★★ 3/5

Google

It took a while but we eventually got there. Georgina was really helpful and knew what was going on. She helped us find ways to fulfill the requirements of our application or at least directed us to someone who could help. But, when Georgina went on a vacation there was some other staff member who would mistakenly give us the wrong information when we asked about updates about the property or what the process was for our paperwork and background check, she didn’t seem to know what the correct procedure was. This caused us a lot of stress because we had to find solutions on our own because we kept hitting only dead ends with her or the advice she would give. We don’t know if that lady was just new or of there was some other sort of communication problem. Luckily, when Georgina came back everything was sorted out alright and the turnover of the property went smoothly. Jason and George were also quite helpful and would be able to run us through certain procedures without problems and would give us useful information about our application and landlord. We are now happily settled in our new home.

Kamille · 16 April 2023

★★★★★ 5/5

Google

Nice property agent providing fast and quality service! Thank you so much for their service to facilitate my renting in a new place with responsible and helpful follow-up work! Especially thank you to George Dietrich for his very professional and kind support to the renting. He has helped to facilitate all the necessary actions in completing the renting process in a very quick time. Also thank you to Elvina Hajiyeva for her support in handling the renting process!

Wala · 16 April 2023

★★★★★ 5/5

Google

Done a fantastic viewing with Theo and secured a beautiful property in record timing! Jason and Aidan helped when Theo was off to push the let along. What a fabulous team of honest individuals where nothing was to much!

Stacey · 16 April 2025

★★★★★ 5/5

Google

Jason and the team are great to work with. Attention to detail is spot on.

Maria · 5 December 2025

★★★★★ 5/5

Google

I have worked with Jason and the team for many years. The service received is impeccable.

Andrea · 26 November 2025

★★★★★ 5/5

Google

I have not rented a property before, and my first experience has been fantastic. Theo has been very helpful, professional, and efficient, with every aspect of the let. I am very pleased with the service I have received, and I am so grateful I had Theo to help assist me with letting the property. Thank you for everything you have done.

Katie · 16 April 2024

★★★★★ 5/5

Google

Theo Barbiier was extremely helpful, enthusiastic, knowledgeable and friendly during our recent property viewing. Theo is fast to respond to any questions asked and remains professional whilst making potential tenants feel at ease. My wife and I feel extremely comfortable with Theo and look forward to signing a tenancy agreement through him once we have found our dream home.

Joel · 16 April 2024

★★★★★ 5/5

Google

Theo ( handsome young chap) is an excellent estate agent who has supported me when searching for the perfect property. He is attentive, an active listener and was able to answer any question I had. When looking for the perfect home, Theo is the man for the job. Thank you for helping me find my dream home.

Kayli · 16 April 2024

★★★★★ 5/5

Google

Exceptional Service We had the pleasure of working with Theo and Roxana to rent our new home, and we can’t thank them enough for their incredible service and support throughout the entire process. From the first meeting, it was clear that they were committed and worked tirelessly to meet all our requirements. What stood out was their attention to detail and deep knowledge of the rental market. They were always available to answer our questions and explain the rental terms clearly. But what truly makes them exceptional is the way they helped us after we secured the rental. Moving and settling into a new home can be stressful, but they made sure everything went smoothly. They handled the coordination with the landlord, ensured the utilities were set up, and even checked in with us after the move to make sure we were comfortable. Their professionalism, responsiveness, and genuine care for our well-being made all the difference. If you’re looking for someone who truly listens to your needs, and makes your rental experience a breeze, we highly recommend them. Thank you for everything

Nafiseh · 16 April 2025

★★★★★ 5/5

Google

I had the pleasure of working with Roxanna-Nicoleta Ruse and Theo Barbier during the process of securing my property, and I can't praise their customer service enough. From the start, they were incredibly helpful, guiding me through every step with professionalism and genuine care. They worked tirelessly, ensuring all aspects of the process were handled smoothly and efficiently. What stood out the most was their balance of professionalism with a warm, down-to-earth approach. They were not only knowledgeable and detail-oriented but also approachable and supportive, making the entire experience stress-free. Their commitment to making sure everything went right truly made a difference, and I couldn't have asked for better people to help me. I highly recommend them!

Patrice · 16 April 2025

★★★★★ 5/5

Google

Theo helped me find a property with great ease and hassle free from start to finish! Aidan and Jason was always on hand if Theo was away from the office, great service!!

Warren · 16 April 2025

★★★★★ 5/5

Google

The Gascoigne-Pees team at Kingston delivered outstanding service. No question was left unanswered, and nothing was too much trouble. Especially thank you to Areti for providing excellent service, handling the renting process professionally, and for her kind support. I would highly recommend Gascoigne-Pees for the high-level service provided by the team In Kingston. Thank You!

Kiana · 16 April 2024

★★★★★ 1/5

Trustpilot

Warning - avoid this company at all costs!!

Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that the buyer was a cash purchaser. We were then told in July that this was not the case and he was applying for a mortgage. Only when we were ready to exchange and complete in August the buyers solicitors informed us that the buyer had a related transfer of equity, unbelievable. We were told it could take up to 6 months to sort out. We were very disappointed about being kept in the dark about this so late in the transaction. Had we been privy to this we would not have accepted the offer in the first place.

Neeta · 10 August 2024