Trusted Agent profile · Kingston Upon Thames
★★★★★
340 reviews across 2 platforms
60-62 Old London Road, Kingston Upon Thames, KT2 6QA
Gascoigne Pees's office in Kingston Upon Thames, at 60-62 Old London Road, is rated 4.2 out of 5 across 340 reviews on two platforms, including 252 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Gascoigne Pees won in 2026.
The Trusted Agent 2026 results for Gascoigne Pees, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
5/5
GooglePhilip and Alex have been extremely helpful. 5 stars service, highly recommended
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
3/5
GoogleHappy with the service - good at keeping us informed and pushing things along.
Hi Paul Thank you very much for leaving this review! Glad to hear you were happy with the service we provided at Gascoigne-Pees, and if there is anything you think we could do to earn those two extra stars don't hesitate to get in touch! Kind regards, Jake
5/5
TrustpilotGive Martina a raise!
Martina in the Basingstoke office is excellent. She's frank, honest and persistent which is precisely what you need an estate agent to be. Thank you!The whole team were great, but Martina particularly stood out for us!
5/5
GoogleVictoria Yates dedication is simply excellent
Hi Magdy, Thank you for your kind comments, i will pass this on to Victoria. Best wishes, Sarah
1/5
Trustpilotnever turned up for viewing and never…
never turned up for viewing and never contacted me regarding it! so rude considering i took the day off also. very disappointing
5/5
GoogleGreat service! Great staff!!!!
Thank you for the 5 star review! I'm really pleased to see that you were able to benefit from the dedicated service offered by the great Gascoigne Pees team in Kingston Upon Thames.
5/5
GoogleRating only, no written review.
We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
1/5
TrustpilotPoor
As a would be purchaser, I found them unhelpful, amateurish and not acting in their client's best interests.
1/5
TrustpilotBULLY and AGGRESSIVE style
Received BULLY and AGGRESSIVE style as a buyer. NOT recommended!
1/5
TrustpilotWarning!! Stay Away!!!
Warning! Stay away from them. They will never help you after you paid your deposit. Go and find a better company to rent a home.
5/5
GoogleExcellent service from start to finish. Very personal and attentive care by a highly professional and kind team. I highly recommend Gascoigne Pees Lettings in Kingston upon Thames.
5/5
GoogleRecently rented a flat from Gascoigne-Pees Kingston Excellent quick service Pre Check by Independent Company 40 page document/photos of property Credit. Check also quick So happy customer
4/5
Googleprettey much helpful to find a good place to live in. I would say to use again next time Gascoigne-Pees Kingston Upon Thames
5/5
GoogleRating only, no written review.
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
5/5
GoogleRating only, no written review.
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
5/5
GoogleVery efficient and helpful, would use again
1/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
Hi Alice, if you would like some help please may you contact the branch at 02082617094 so we can discuss your problem. Branch Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Gascoigne Pees, Kingston Upon Thames won Trusted Agent; Gascoigne Pees, Guildford won Platinum; Gascoigne Pees, Farnham won Trusted Agent; Gascoigne Pees, Redhill won Trusted Agent; Gascoigne Pees, Sutton won Trusted Agent.
