Trusted Agent profile · Kingston upon Thames

Foxtons New Malden reviews in Kingston upon Thames

4.2

★★★★★ Great

478 reviews across 2 platforms

178 High Street, New Malden, KT3 4ES, Kingston upon Thames, KT3 4ES

Foxtons's office in Kingston upon Thames, at 178 High Street, is rated 4.2 out of 5 across 478 reviews on two platforms, including 263 Google reviews rated 4.8.

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4.8 / 5

263

Reviews on Google

This office

Trustpilot logo

215

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.

5/5

Google

I’m so thankful to both Azra and Adam on helping me purchase my first home in New Malden. They are nice, smart and professional. Adam has all along given me a great help to get the deal in nowadays’ quick-changing and hot UK market. My apartment is now rented out and I’m so delighted that Yasseen is now helping me managing it. They are all doing a great job. I would highly recommend Foxtons New Malden for those who wish to purchase a property in New Malden. PS: I have seen Adam and Yasseen and they are both very young and handsome xx

Veronica · 23 October 2022

5/5

Google

Me and Kevin have been trying to get onto the property ladder for a very long time (almost five years). Now, finally we are homeowners. With the first viewing we decided we will go ahead. Thank you Adam Broholm for your excellent service. He kept us informed at all times through emails and phone calls. He explained well with accuracy how long it will take to finish the process of buying the property. We are very happy with our purchase.Thank you Adam

Melissa · 23 October 2022

5/5

Google

I had the pleasure to work with a Ms Kristiyana Taneva at Foxtons New Malden on property rent and I couldn't have wished for a better experience. Kris has been very helpful and efficient in communications since the beginning. She would make efforts to know you and what you need and find the most suitable properties for you. As to Foxtons in general, I like how things are done at super speed and that there is a mature and efficient system in place. Would definitely recommend.

Kaiwei · 23 October 2022

5/5

Google

Special thanks to Rachel Ng for securing a property for us. Appreciate her professionalism and her efforts in sourcing a property that meets our requirements. And by being responsive always, Rachel made herself available when I am in need of her service and facilitated an efficient and smooth letting process between us and the landlord. I am rest assured to have Rachel helping me to handle all the letting matters. It’s definitely a happy renting experience to me. Thank you very much Rachel!

Vincent · 23 October 2022

5/5

Google

No words can express our gratitude to Rachel as our real estate agent. Her professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected. She is detail oriented, honest, good with people and has a talent for matching the tenant with the owner. Rachel made our property rental a very pleasant experience. Her responsiveness and communication not only helped with the logistics of the transaction, but also made us feel comfortable and secure. In a few days we rented our dream house that accommodates all our requirements . Although finding a pet friendly house is so challenging in the UK, Rachel succeeded to match all our requirements with a lovely landlord who accepted all of them gratefully. Rachel’s being proactive with her regular follow ups along with her excellent communications skills made this journey very smooth and enjoyable. We very highly recommend her❤️ In addition to the above, I would like to say that Foxtons is a professional real estate company and they own an advanced technology infrastructure that streamlines our interactions. We very highly recommend❤️

Marwa · 23 October 2022

5/5

Trustpilot

i work with kingsroad office they are…

i work with kingsroad office they are amazing all of them but specially Olivia Sourav Kinan and Amir also in the head office lisa george wow amazing people very nice very friendly but very proffessional well done

Gunden · 24 June 2026

5/5

Google

Recently purchased through Foxtons in New Malden. Viktor has been very communicative and helpful. He was the only agent we met who took us to other properties in the area which we found refreshing. Very helpful to see other places to consider. During the process he was always on hand to answer any questions or get further info from the vendor. Great service!

Edward · 24 October 2019

Agent replied · 22 October 2024

Thank you for your review Edward. We are pleased to know that Viktor provided such an exceptional service during your property search. We wish you all the best on your hunt and hope to work with you again in the future!

5/5

Trustpilot

Foxtons were great

Foxtons were great, helpful, efficient, managed the whole process with high professionalism. Id thoroughly recommend selling your property with them

Anouska · 9 October 2026

5/5

Google

We have just completed the purchase of our first family property and cannot thank Adam Broholm enough! Throughout the entire process Adam went above and beyond his role in order to help us with the transaction, making us feel valued and looked after. In periods of big stress, Adam’s involvement was fundamental to move the transaction forward and assuage our fears. Thank you for everything you’ve done for myself and my family, it will not be forgotten! Joao Saraiva

João · 23 October 2022

5/5

Trustpilot

Great service

Great service and team

Darawan · 22 June 2026

Agent replied · 24 June 2026

Hi Darawan, We’re glad you’ve had a positive experience with the service and support provided. Alex, Get it done with London’s number 1!

1/5

Trustpilot

I wanted to view a house

I wanted to view a house. I was asked about my financial position and pushed to see their recommended mortgage broker and solicitor services. I said I had my own and it is all lined up so I'm not interested in using yours.

Luce · 28 April 2026

5/5

Google

I'm very satisfied with the Foxton company, especially Miss Olga, who is very active and positive. I am very grateful to her. Elham Rohani 😘 …

Keyvan · 26 March 2024

Agent replied · 22 October 2024

Thank you Keyvan Rohani for your review. Sophie, Foxtons New Malden Estate Agents Get it done with London’s number 1!

5/5

Google

We had an amazing experience finding a property that matches our preferences . Many thanks to Kris Taneva for the great support and professionalism.

Ralitsa · 26 March 2024

Agent replied · 22 October 2024

Thank you Ralitsa Nikolaeva Nyagolova for your review. Sophie, Foxtons New Malden Estate Agents Get it done with London’s number 1!

5/5

Google

Hello, I would like to thank Kris from the New Malden office for her kind efforts and hard work in helping me find a property. She has extensive experience in the real estate market, she gives valuable advice on property, she will show you the best of Foxtons' property and according to your requirements. I highly recommend her when looking for real estate.

Olga · 23 October 2023

5/5

Trustpilot

Could not recommend mario enough

Could not recommend mario enough, was really helpful and really listened to what I was looking for, brilliant!

Customer · 23 September 2026

5/5

Trustpilot

Superb experience

Ash showed me a house I was interested in. He was extremely polite, patient and professional through out.

Jay · 22 September 2026

5/5

Trustpilot

Great Experience!

I’ve had a really positive experience with Foxtons, both in helping me find a property in an area I already knew and loved, and in providing excellent management throughout the tenancy.

Chloe · 23 June 2026

1/5

Trustpilot

Horrible setup with bullies waiting for…

Horrible setup with bullies waiting for targets to exploit in whatever way possible- A lot on the estate agent services in united Kingdom.Their only aim is to collect the money from both tenants n landlord.After that no responsibility. Can't imagine recommend them to my worst enemy.

Anita · 26 February 2026

5/5

Google

I recently worked with James Cook on a friend’s recommendation while searching for a rental, and he was awesome! James really listened to what I was looking for and made sure to show me places that fit my needs perfectly.

Xhesika · 26 November 2024

5/5

Google

Excellent service, Kris has been really helpful through the process of moving

Caleb · 22 September 2024

Agent replied · 22 October 2024

Thank you Caleb Watkins for your review. Sophie, Foxtons New Malden Estate Agents Get it done with London’s number 1!

5/5

Google

I have been incredibly impressed so far with Foxtons. From the moment we switched to them, as we were initially with another agent in our area, our viewings increased, feedback improved, and within a couple of weeks we were presented with a serious offer. Throughout the whole process, the sales managed Adam and his team have understood our needs perfectly and supported us not only in the sale of our own property but also with the purchase of another. Both are subject to completion at this stage, but things could not have been managed any better up to this point. Yes, the fee is higher with Foxtons, but the fee represents real value in my opinion and I would recommend that you speak with them if you’re selling, buying or both within the area.PositiveResponsiveness, Quality, Professionalism, Value

Phil · 23 October 2021

5/5

Google

We very much appreciated the service given by the amazing Olivia King and Super Adam Broholm at Foxtons New Malden branch.... Both Olivia and Adam were perfectly punctual, never missed a call that was promised. Olivia and Adam are great assets to Foxtons.. Olivia could not have been more helpful!! Responded to text message and emails regarding enquiries very rapidly, and helped us find and buy a perfect house in New Malden. We were very impressed by her high energy and enthusiasm for the role. Adam also quick, efficient, and super professional when it comes to closing the deal. He did a fantastic job coordinating between us and the seller. Super recommended. Dr Sam & NataliePositiveResponsiveness, Quality, Professionalism, Value

Sam · 23 October 2021

5/5

Google

We’ve had the pleasure of working with Nazima from Foxtons, and the experience has been excellent. She showed us properties in the Kingston and Surbiton areas that closely matched our criteria and was consistently helpful throughout the process. We truly appreciated her support and professional approach.

Sreejit · 16 February 2026

1/5

Trustpilot

Losing my ish with these people

There has only been 1 staff member at Foxtons that I find competent. The 1 star is for the one person who had great customer service- who unfortunately is not leading on the sale.

Jane · 20 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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