Trusted Agent profile · Kingston upon Thames

Foxtons New Malden reviews in Kingston upon Thames

4.2

★★★★★ Great

483 reviews across 2 platforms

178 High Street, New Malden, KT3 4ES, Kingston upon Thames, KT3 4ES

Part of Foxtons, see every office.

Foxtons's office in Kingston upon Thames, at 178 High Street, is rated 4.2 out of 5 across 483 reviews on two platforms, including 263 Google reviews rated 4.8.

Google logo

4.8 / 5

263

Reviews on Google

This office

Trustpilot logo

220

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.

5/5

Google

they were so patient, available and so helpful and accommodating. would definitely recommend. definitely went above and beyond.

Dee · 23 December 2025

1/5

Trustpilot

Useless

From my experience, borderline incompetent.

James · 9 April 2026

5/5

Google

Vincent has been a delight to work with. His professionalism has changed the whole perception I had about estate agents. They have been honest and very efficient with their work. The whole experience of renting out was made very smooth and convenient for us. I would highly recommend them.PositiveProfessionalism

Ravi · 11 December 2020

5/5

Google

Chris is a very professional, active, and punctual girl.. She helped me a lot to find the best flat. I do appreciate all her efforts.

Sawsan · 23 October 2023

5/5

Google

Worked with Kris Taneva, and our experience was fantastic. Found her to be attentive to our rather involved requirements and the options shared were great.

Dilip · 23 October 2023

5/5

Google

We went through Foxton's with buying our first property! Sure enough it was a stressful time but James and Louis worked with us to give us essential information and guidance along the way to make it as smooth as possible. We truly appreciated their input, many thanks to the both of them!

Neha · 19 November 2024

5/5

Google

I was very impressed with the level of service I received from Lois while looking for a new property. She was very efficient and professional at all times and made sure she was always maintaining communication with me.

Ronni · 27 December 2023

Agent replied · 22 October 2024

Hi Ronnie Boyle, Thank you for your review. Sophie, Get it done with London’s number 1!

5/5

Google

Many thanks to Rachel. She is a helpful, responsible and patient agent. I have a lot of request that make her job become difficult, but she manage it so well. Really suggest people who wants to rent a property, just find her.PositiveResponsiveness, Quality, Professionalism

Bowen · 23 October 2021

5/5

Google

Kris is very helpful in helping us find the property we want. Drove us around different available properties that suits our need. Impressive experience!

Wai · 23 October 2023

5/5

Google

Kris was an amazing agent and really did a good job with my specifications. Her tenacity ensured we got the perfect places for viewings!

Sadiqa · 23 October 2023

5/5

Google

I have had a great experience working with Laila Dogan from the team. She has been excellent with communication and checks in regularly. Its great to work with people you can trust. I highly reccomend them!

Brandon · 23 October 2022

1/5

Trustpilot

St John’s Wood Foxtons estate agent.

Mayuri · 17 March 2026

5/5

Google

Went through Foxtons for a rental property in May. Francesco was brilliant throughout the process. He took the time to show me 5 properties and they all met our needs. Found the ideal flat along the way. Foxtons are very professional and Francesco was very accommodating and efficient. Would definitely recommend.

Tony · 24 October 2019

5/5

Google

I really appreciate the amazing efforts and help provided by the team , in addition to kindness and friendly way especially and especially lot of thanks and regards to Miss Olga

Qoussai · 25 April 2024

Agent replied · 22 October 2024

Hi Qoussai khaddour, Thank you for your review and for choosing Foxtons New Malden Estate Agents for your property search. Sophie, Get it done with London's number 1!

5/5

Google

House hunting is extremely tiring and frustrating at times. We did a few viewings with Kris from Foxtons. She was extremely professional and polite throughout, she took us in her car to view couple of properties, which we highly appreciate especially as it was peak winter. I highly recommend viewings with Kris, she knows her area and understands customers needs and is absolutely professional with her work.

Manoj · 26 January 2024

5/5

Google

Excellent work from Daisy and James to get the deal and went out of their way to get deal done. Thank you!

Hussain · 23 August 2024

Agent replied · 22 October 2024

Thank you Hussain Rahim for your review. Sophie, Foxtons New Malden Estate Agents Get it done with London’s number 1!

1/5

Trustpilot

Unprofessional office

Unprofessional office, dont bother.

ALEXIA · 11 March 2026

5/5

Google

Lois is a very proactive and responsive estate agent, even though we were not able to find what we were looking for this time round she was a big help, thank you Lois

Paige · 23 October 2022

5/5

Google

My sincere thanks to Rachel Ng, who helped us in our most desperate moment in finding a short-term rental. The process is professional, and the outcome is fantastic. Once again, thank you, Rachel.

KC · 23 October 2022

1/5

Google

Very rude staff, pushy sales tactics and unprofessionalism. Would not recommend plus they over price everything on the market to warrant they’re high fees because ‘they’re Foxtons’. Avoid like the plague!

Ronnie · 17 June 2025

1/5

Trustpilot

Get everything in writing

Get everything in writing, they will lie through their teeth for the sale

J · 15 December 2025

5/5

Google

Had an excellent experience with Foxtons - New Malden and especially with the Senior Sales Negotiator, Laila Dogan. She was super proactive when it came to finding properties that met our requirements to the extent that when she initially saw the property that we eventually bid for, she knew it was for us....and chased us to ensure that we went and saw the property in time! Super happy with the property we went for, and was it not for Laila chasing us to see it, we would never have even seen it!! Also v happy with the overall experience with the Foxtons - New Malden branch, with handling the process post the acceptance of our bid.

Manu · 23 October 2022

5/5

Google

Laila is absolute star. Listen my requirements carefully and always gave me correct advice. Highly recommend her… also dropped me to the station after viewing 😀👍🏻. Really helpful. …

Dheeraj · 11 January 2023

5/5

Google

Adam Broholm provided excellent customer service throughout the entire life cycle of the house sales process from valuation to completion. Adam has a calm, confident and approachable style who helped navigate and umpire between the buyer and seller solicitors during an unproductive period to help enable the completion within a time sensitive and deal dependant timeline. We felt we definitely got value for money going with Foxtons.

Greg · 23 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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