Trusted Agent profile · Kingston upon Thames

Foxtons New Malden reviews in Kingston upon Thames

4.2

★★★★★ Great

478 reviews across 2 platforms

178 High Street, New Malden, KT3 4ES, Kingston upon Thames, KT3 4ES

Foxtons's office in Kingston upon Thames, at 178 High Street, is rated 4.2 out of 5 across 478 reviews on two platforms, including 263 Google reviews rated 4.8.

Google logo

4.8 / 5

263

Reviews on Google

This office

Trustpilot logo

215

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.

5/5

Google

Excellent service, 100% recommend. Maintained communication and quick to respond, Joash always keeping us informed every step of the way for our peace of mind. Thank you

Radek · 26 November 2024

5/5

Google

Great atmosphere great staff i got the gelp i was in need special thanks to jack torak he helped me buying me my first house at a great price thank you very much i will definitely recommend this place and hopefully come back to buy a new property

Harry · 23 October 2023

5/5

Google

For the past few weeks we had the pleasure to be showed around and taken through the letting process by Rachel Ng from Foxtons New Malden. Most responsive, quick, and effective service I have ever encountered from a letting agent. Rachel helped us to secure the property we loved despite some negotiations with the landlord. Superb service. Thank you!

Polina · 23 October 2022

1/5

Trustpilot

Foxtons Lettings

Foxtons Lettings, Misleading Charges, Poor Communication, and Unprofessional Conduct

Karuien · 22 May 2025

5/5

Google

I would highly appreciate Kris Taneva for the time and efforts she invested in us. Although we did not secured a rental property with them but she has been very much cooperative and patient during all the times. Highly recommend her !!!

Student · 27 December 2023

5/5

Google

Best experience ever with Olga, she have the best customer service, will always try to find the property that matches your requirements and budget also always keep us updated on the available properties in my budget ! Highly recommend!

EverythingJinggubFern · 27 December 2023

5/5

Google

Me and my sister were looking for a place for a while and Kris came in to save the day, she suggested a beautiful property which was perfect for us and gave us great advice. Friendly and professional, would definitely recommend!

Anna · 23 October 2023

5/5

Google

Great customer service from Joash found me and my partner a flat in very quick turn around 100% recommend

Scottyboi · 26 November 2024

5/5

Google

We dealt with an agent named "Francesco Smela". Knowing that we were first time movers, he was really helpful to us, providing a lot of information and details as and when required. It was our first time dealing with an agent for such lengthy period and it was a great experience. Francesco understood our needs/requirements and helped us accordingly. thank you very much Francesco. 5* for you.

Shynika · 24 October 2019

5/5

Google

Would highly recommend using Foxtons New Malden - especially the Lettings Manager Yasseen Jebara - who was incredibly approachable, helpful and responsive in securing new tenants and helping getting the property ready when the old tenants left. We have trusted them for a few years in finding tenants who would treat our home like it is theirs!PositiveQuality

Aqeel · 23 October 2021

5/5

Google

Thank you for all your help specially Rachel who has been v helpful and understanding regarding our needs and getting us the property we needed, thanks once again Foxtons for your help Regards, Aniqa khan

Aniqa · 12 November 2023

5/5

Google

We are glad to have Miss Rachel Ng's professional service, that help us a lot during the searching and contract stage, everything is clear and smooth under her suggestion and recommendation. A lot of valuable solutions provided, and will be lucky to have Rachel's service again.

Eddie · 11 December 2022

5/5

Google

Excellent service and very helpful staff!! I would mention james cook for his excellent service and dedication toward work. James answer all queries and he was supportive throughout process of finding property. Thank you james

Pinx · 23 October 2023

5/5

Google

Lois Boyle understood from the first moment what we were looking for and showed us always suitable properties, she was professional, warm and kind. We wish her a lot of success. Alex & Mishel

Mishel · 23 October 2023

5/5

Google

James cook is exceptional in customer service . Had a good experience with him

J · 8 October 2024

5/5

Google

As I was looking for a flat Bradley helped me find the perfect flat and move within a couple weeks 10/10 thank you so much

Jack · 12 January 2020

Agent replied · 10 January 2025

That is great news, we are glad to hear that Bradley was able to make your search for a flat so quick and easy, thanks for the review.

5/5

Google

Laila D is a very professional agent, she remembers all my preference and try her best to find the right properties and book me to view them just right after the properties are put on market. Really appreciate her effort.

WING · 23 October 2022

4/5

Google

Prompt response, experienced, with good attitude also provide professional advice.

Ringo · 22 September 2024

5/5

Google

Fantastic experience with Foxtons, had an offer on my house within days of listing (despite it being with another agent for months with no success) and both Adam and Azra especially were very friendly and professional, and did a great job in getting my house sold.

Alexandra · 23 October 2021

5/5

Google

Had a great experience working with Adam on our new dream home search. So thankful for his patience and determination to find for us a property which would tick every single box (successfully!!). Would definitely work with Foxtons again thanks the fantastic service providedPositiveResponsiveness, Quality, Professionalism

Emma · 23 October 2021

5/5

Google

Great service - couldn't have been better. If you really want to be treated like a VIP Foxtons are definitely the agent for you

Lisa · 24 October 2017

Agent replied · 22 October 2024

Hi Lisa, we're very happy to hear that your experience with Foxtons was so great - we aim to make all our clients feel like a VIP! Thank you very much for your feedback.

5/5

Google

RACHEL is a great agent that I higly recommend. Her professional and initiative made me rent a house smoothly. I also appreciated her communcation with me even we were linving in different time zone. THANK YOU RACHEAL!

Ly · 23 October 2022

4/5

Google

I found the agency to be extremely helpful and also well informed . Most questions were answered immediately and if not they were followed up well. In certain situations they go out of their way to make things easy and simple . All in all a good experience at a stressful time .

Priya · 24 October 2016

5/5

Google

Kris provided a fantastic service helping us find a property. She was professional, understanding, efficient and we never felt pressured to make a decision. Would highly recommend her!PositiveResponsiveness, Quality, Professionalism

Adriana · 23 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Foxtons's Google reviews
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