5/5
TrustpilotFirst Time Buyer
As a first time buyer, I had no experience of what the process would entail (and indeed how long it would take due to external reasons/delays.)
Trusted Agent profile · Kingston upon Thames
Foxtons New Malden reviews in Kingston upon Thames
★★★★★
495 reviews across 2 platforms
178 High Street, New Malden, KT3 4ES, Kingston upon Thames, KT3 4ES
Part of Foxtons, see every office.
Foxtons's office in Kingston upon Thames, at 178 High Street, is rated 4.2 out of 5 across 495 reviews on two platforms, including 263 Google reviews rated 4.8.
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Reviews
Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI highly recommend Foxtons, they are a great agency with a lot of good quality apartments. Rachel was very professional, friendly and knowledgeable, and really puts effort into helping you find the right place. Really appreciate her work, fantastic agent!
5/5
GoogleJames Cook is a nice, polite and friendly guy, very perfesional, I would definitely recommend them. 👌 thanks Faxtons New Malden …
5/5
GoogleFoxtones shows great customer service, and answered all my questions and queries in a timely manner. Lois Boyle is exceptionally helpful and patient at all times. I would definitely recommend Foxtones, KT3 as a estate agent.
1/5
TrustpilotBlatant liars - the most unprofessional service
We were repeatedly given information by the letting agent that turned out to be untrue or later changed. Basic steps that should have been handled professionally were completely overlooked, causing us significant stress and financial loss.
5/5
GoogleAlthough we haven't yet found a property that fits our budget and conditions, the service and handling have been excellent, and we highly recommend Foxtons.
5/5
GoogleBig thanks to Kris, she was amazing at helping us with very limited time to find a place!! She was well prepared, knew her properties and considered our requests when showing us places. Highly recommended!! Thanks Kris! 😃⭐️ …
5/5
GoogleLois was the best and most efficient agent to work with. We were new to the country and she made finding a house easy for me and my kids. I cannot recommend Foxtons enough especially Lois.
4/5
TrustpilotPositive Experience with Sarah Kelsey
We had a mixed experience with Foxtons after we signed our rental agreement, as a few issues were not handled as we had agreed with the agency before our move-in date. This was frustrating.
5/5
TrustpilotEvery thing is well!
Tony chan from property management is very helpful.
5/5
GoogleI recommend it in 100%!!! A very professional agency, especially Francesco with whom we had the pleasure to work with. Extremely professional agent, very helpful, competent and reliable. Francesco with a great commitment helped us through the process of renting the house. I am pleased to recommend Francesco as an outstanding specialist in real estate industry.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleLouis at Foxtons New Malden was fantastic. He sold my house and had excellent communication to reduce the stress of the process. We even ended up completing early. Great Estate Agents!
5/5
GoogleI have found foxtons to be really helpful and informative especially Olga who was able to help me find a flat really near the station with a lovely view. I can’t recommend them highly enough
5/5
GoogleWe have had an amazing experience with Foxtons New Malden, especially with Francesco! Francesco was always so helpful and quick to respond to any questions we had and helped us to rent our perfect flat. The service was extremely professional but not intimidating as we had found other estate agents to be, would highly recommend!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleJoash is very professional and provides viewings accordingly to your preferences. Highly recommended agent and agency.
5/5
GoogleJoash was an excellent agent, very helpful and great communication. Thoroughly impressed with his customer service!
5/5
GoogleRachael is an amazing agent , she kept us updated every day and checked everything we asked for in the properties that we were interested in. She is friendly, professional and someone you can trust! 😊 …
5/5
GoogleWe got our property from Foxton, James played a very vital role in making sure we got a beautiful house within our budget.. Always available for questions and rending good options… Thank you James Cook and Foxtons.
1/5
TrustpilotWe moved out of the apartment over…
We moved out of the apartment over three months ago and left it in perfect condition. The rental agreement stated that our deposit should have been returned within 10 days, yet we are still waiting. Despite repeated follow-ups, nothing has been resolved.
1/5
TrustpilotI paid **£350 for a professional…
I paid **£350 for a professional end-of-tenancy cleaning service** arranged through Foxtons. **The service was not provided**, which is clearly stated in the **end-of-tenancy checkout report**.
5/5
GoogleJoash has been extremely helpful so far with our search for a rental, highly recommended
1/5
TrustpilotVery disappointing experience
Very disappointing experience with Foxtons due to the handling of our tenancy application.
5/5
GoogleSold my property through the New Malden office with help from Adam Broholm and was extremely happy with the service provided. Adam was diligent, quick to respond to any issues or concerns that arose, and kept me continuously updated with the progression of the sale. Highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleRachel was so helpful in assisting us in our search for a rental property at extremely short term notice. She was incredibly efficient in finding suitable options, arranging viewings and contracts. Would not hesitate to recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Foxtons New Malden hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kingston upon Thames.
