Trusted Agent profile · Kingston Upon Thames · Surrey
Verified
★★★★★
2,192 reviews across 1 platform
4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX
Part of Dexters, see every office.
Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleIsabella listened to our requirements and choose the right houses for us to view. She showed great enthusiasm and professionalism, which gave us confidence in her not wasting our time.
Dear Agatha, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GoogleWorking with Kingston Dexters & they've been really helpful with my search. They've kept me up to date with recent properties for viewings both Isabella & Kristian have been great!
Dear Alice, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleHighly recommended! A very smooth renting process, Ashley was incredibly helpful and assisted in every step of the way being communicative and understanding. When I had to drop by the office Ashley immediately helped me. A very professional agency with extremely professional people!
Dear Philip, Thank you for taking the time in providing such lovely comments about Ashley in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
1/5
GoogleQuite possibly the worst estate agent I have had to deal with. There is not a single bit of care for the tenants and take no interest when problems occur. Communication is terrible, they are very hard to get a hold of and consistently ignore emails and calls and fail to return them.
5/5
GoogleCharlotte Nugent was my property manager. Charlotte and her team were brilliant, great, friendly, extremely quick and helpful. Charlotte went extra mile to explain and offer advice when I needed. She was fantastic, very reliable and very kind and I would recommend her service.
Dear Karolina, We are delighted to read that our Kingston Upon Thames Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleHad Alex round for property advice and found him to be a great guy good honest advice and he has lots of knowledge and ideas
5/5
GoogleWe experienced an excellent, professional service from all members of the sales team at Dexters in Kingston when selling our property. In particular Conor Hayes who was absolutely amazing throughout the whole process! He kept us updated and …
Dear Sam, We are delighted that you took the time to leave such a fantastic review which the Kingston team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleHaving viewed the property with complete freedom, without any persuasion and signed and moved in within a month, my experience as a client of Mansons was very enjoyable. Different to other experiences, the process was hassle free and easy, dealt with by very friendly and helpful agents.
Craig thank you for your comments and feedback, we hope you enjoy the property and please be sure to let us know if we can be of any assistance during your tenancy. The Mansons team.
5/5
GoogleGreat service from Kelsey Hargan
Dear Armi, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleKaty has supported our extended family in selling - it hasn’t been easy or simple but she has been tireless in getting it done . Thanks 🙏 …
Thank you Sarah 😍🥰 that’s very kind xx …
5/5
GoogleI accompanied my mum who had arranged a house viewing with Katy. Katy showed she was very knowledgable and professional. She had already thought about the questions that we would potentially ask, and had detailed answers to these. My mum came away trusting Katy with any further communication. A great experience. Thank you.
Thank you so much for the review Amy! 🥰 …
4/5
GoogleHello, Isabella Briley communicated well and in a friendly way as we were looking to rent a particular property. Regular feedback and clear communication make the process less stressful!
Dear Sanyukta , Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
GoogleExcellent experience with Joshua at Dexter's Kingston - the whole process, right from arranging the viewing to locking down the flat was a breeze. Highly recommend speaking with him.
Dear Jay, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
GoogleBella is the sweetest and so helpful!! Thank you would really recommend her!
5/5
GoogleThanks Henry and the Quote 4 Drones team. They came out very quickly and helped bring a very important idea to life. A professional team provided excellent photos and videos of very good quality. Highly recommend
5/5
GoogleI had the pleasure of working with Kelsey Hargan at Dexter's Kingston office, and I couldn't be happier with the service. Kelsey provided swift and efficient assistance in finding a rental flat, showcasing professionalism and expertise. Highly recommend her for anyone needing fast action in renting a property. Thank you, Kelsey, and Dexters Kingston Office!
Dear A Zk, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team
4/5
GoogleI am writing to thank Paul Ford for managaing our property. We live overseas and Paul has always been communicating with us efficiently. He is always available to help and we are grateful for his hard work and would recommend him to anyone.
Dear Jacqueline, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI recently purchased a flat and the team at Dexters Kingston were excellent. I felt guided through every singe step, Becky and the rest of the team are a credit to Dexters. Thank you for always communicating, providing great service and being helpful.
Dear Sam, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI have been looking for a buy to let property with Dexters in Kingston and in particular Conor Hayes has been highly professional, proactive and nothing has been too much trouble. I will be recommending the sales team to my friends and family.
Dear Nicki, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleVery helpful and l have been dealt with professionally. Keep up the good work.
Thanks Sheila for your kind remarks they are appreciated
5/5
GoogleI would like to highly recommend Dexters for a professional and seamless service. Especially Maddie Waterman who found a corporate let for my flat within 24 hours of contacting her. All the contracts and T & C was sent to me and deposit secured very promptly Thank you for a professional service. I have used Dexters Estate Agents in the past and would highly recommend their service.
5/5
GoogleWe deal with Abu @ Property mark - always very helpful, enthusiastic and overall great to deal with - if you leave a message he always gets back to you - definitely recommend him.
5/5
GoogleMansons have been a very efficient company to deal with. Debbie was my main contact in property management. Her advice and knowledge helped my with a very tricky situation. I would recommend Mansons if you wish to rent your property.
Hello Laura, really happy to hear Debbie was able to help, thank you for the review.
1/5
GoogleUnfortunately, our experience with this estate agent (Giovanni) as first-time buyers was quite disappointing. Following the agreed sale, communication became inconsistent, and his manner was often unprofessional. …
Thank you for your comments which we take your seriously. I am sorry that you have felt this way but just want to clarify a few points. We had an agreed time with the electrician and he was late( 30 mins ) and then we managed to agree with … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Dexters won Platinum in The Trusted Agent 2026 awards.
