Trusted Agent profile · Kingston Upon Thames · Surrey

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Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,192

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

Highly recommended very smooth renting process, Tom Lelyveld was very helpful and assisted in every step of the way being communicative and understanding Tom very helpful and professional I would highly recommend Dexters when you are planning to look for a place to stay thankyou Tom.

Ahmed · 10 March 2020

Agent replied

Dear Ahmed, Thank you so much for the fantastic feedback, the team at Kingston are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Excellent agents! Sonia in particular at Kingston branch is brilliant. Quick, responsive and kind. You won’t get a better service as tenants. I am sure they are brilliant for the landlords as well!

Vicci · 22 May 2025

Agent replied · 22 October 2024

Dear Vicci, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

I’m working with Kelsey Hargan and am really pleased with her support, quick response time, and great understanding of the market. She’s made the process smooth and stress-free. Thank you so much, Kelsey!

Olga · 22 May 2025

Agent replied · 22 October 2024

Dear Olga, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

My husband and I would like to thank you Alex Fraser who has been providing good service to us for renting a lovely property. He is nice, professional, helped us to negotiate the rent with landlord and reply email efficiently. Highly recommend !

Maggie · 9 January 2021

Agent replied

Dear Maggie, We are delighted that you took the time to leave such a fantastic review which the Kingston team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

We've had a great experience buying through Dexters. From initial viewings, through to completion. Conor has been informative and available. Especially during these unprecedented times, the whole team have worked hard to make the experience as normal as possible. Thank you. Becky, Jon and Oscar

Becky · 9 June 2020

Agent replied

Dear Becky, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

My parents been looked after Paul Ford form Dexters, he was very caring and helpful all the way, a brilliant image to the company and surely one of the reasons my parents continue to stay in that flat, not to loose his care, so thank you Paul.

Lara · 29 July 2019

Agent replied

Dear Lara, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I’m a tenant and my property manager Paul Ford and his team is excellent. He always responds to my request quickly and deals with any issues in my flat I rent. He always provide us quick solutions if any issues. Thank you very much Paul and Catherine.

Mizuki · 29 July 2019

Agent replied

Dear Mizuki, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

4/5

Google

Kelsey's professional helpful assistance with our initial contact for a rental property search was excellent.

Lucinda · 22 November 2025

Agent replied · 22 May 2026

Dear Lucinda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma

5/5

Google

Was shown a property by Sophie - what a breath of fresh air. Highly recommend!

Kelly · 22 November 2025

Agent replied · 22 May 2026

Dear Kelly, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

For Alfie!!! Very thankful for Alfie’s help during the signing process. Always replied to my questions quickly and handled everything efficiently.

Anne · 22 September 2025

Agent replied · 22 May 2026

Dear Anne, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I've had some exceptional service from Dexter's Kingston. Ben was very quick and extremely helpful with arranging several viewings on short notice; and Sonia was very responsive with my questions on invoicing and other questions. I highly recommend Dexters, their reputation is well deserved!

Simon · 3 July 2020

Agent replied

Dear Simon, Thank you for taking the time in providing such lovely comments about Ben & Sonia in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Amazing service, smooth and fast process of renting, professional approach of Kingston agents, especially Amelia Davis who made me feel confident and at ease, answered all my questions about tenancy agreement , explained clauses I could not understand, respectful and professional.

Goda · 9 April 2021

Agent replied

Dear Goda, Our aim is to deliver a 5* service to our customers and clients and we are delighted that Amelia and our Kingston office have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Lovely service, Couldn't ask for anything more. Highly recommend

Josh · 11 January 2026

Agent replied · 11 July 2026

Much appreciated Josh, we’re so pleased to hear you had such a positive experience. Thank you for the recommendation, and we wish you all the very best going forward.

5/5

Google

Professional and goal oriented company. They were one of the most active with good property database and viewings. Kelsey from Kingston office of Dexters was very helpful, offering different options and opportunities.

Dmitry · 22 May 2025

Agent replied · 23 August 2024

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

We walked in last minute before closing on a Sat without appointment. Staff are quite nice to welcome us and Harvey helped us with all our questions and follow-ups. Would highly recommend

Juno · 22 May 2025

Agent replied · 23 August 2024

Dear Juno, Thank you for leaving a Google review for our Kingston office. Kind regards, Asma, Customer Relations Team

5/5

Google

I had an excellent time chatting to Bella she really helped me through this first time process , she was well mannered and exceptionally polite and I loved speaking with her .

Lydia · 22 May 2025

Agent replied · 22 May 2026

Dear Lydia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Isabella showed me a number of properties. She was extremely helpful to understand the pros and cons of every flat, and how to add a fair offer. She did an excellent job

Moamen · 22 May 2025

Agent replied · 22 October 2024

Dear Moamen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I had a good experience with Dexter Estate Agents, and I recommend their services. Joe Syrett, in particular, was outstanding, professional, attentive, and ready to help with any questions or concerns I had.

Tayebeh · 22 May 2025

Agent replied · 22 May 2026

Dear Tayebeh, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Isabella briley was really helpful and nice she found a beautiful property and sent it across immediately and explained everything to me in detail which made sense highly recommend this specific person

David · 22 May 2025

Agent replied · 22 May 2026

Dear David, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

What a wonderful viewing provided by Isabella Briley from Dexters Kingston branch. She went out of her way to be accommodating to my many questions, being extremely professional and gracious. Great job!

Lotus · 22 May 2025

Agent replied · 22 May 2026

Dear Lotus, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Isabella. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

We found our rental apartment through Mansons. The team was friendly, helpful, and highly professional throughout the process. We’d definitely recommend them!

Jan · 9 September 2025

Agent replied · 9 August 2026

Thank you so much for your kind words, Jan 🌟🌟 🌟🌟🌟. We’re thrilled to hear you found your rental apartment through Mansons and that our team could make the process friendly, helpful, and professional from start to finish 🏡✨. Your recommendation means the world to us, and we’re always here to help whenever you need support with renting, letting, or property sales in Newcastle. Enjoy your new home!

4/5

Google

Charlotte Nugent was managing our property and was really helpful whenever we had an issues or concerns. Also we had Penny Clarke who intervened and solved out really quick a delicate problem we had with our gas supply during the winter which was much appreciated.

Vlad · 9 February 2020

Agent replied

Dear Vlad, We are really pleased to read your positive review regarding the service from our Kingston Upon Thames Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Leigh showed us around the new build property on Staion Rd. Kilgetty today, he was very knowledgeable & well informed, good job !!!

Philip · 3 June 2026

5/5

Google

Isabella Briley provided us with a five star service. She’s a great agent, very friendly and committed to finding us a property that would check all of our boxes.

Mim · 22 June 2025

Agent replied · 22 May 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

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Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. Dexters won Platinum in The Trusted Agent 2026 awards.

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Send Dexters a message.

What do you need help with?

Dexters will use your details to contact you about this. See our privacy notice.

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