5/5
GoogleVery helpful, knowledgeable and friendly.
Agent replied · 2 July 2026
Thank you for sharing.
Trusted Agent profile · Kingston Upon Thames · Surrey
Verified
Dexters Kingston Upon Thames reviews
★★★★★
2,192 reviews across 1 platform
4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX
Part of Dexters, see every office.
Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat estate agents, Rented a flat with them for around 6 years without issue, Our property manager Paul Ford was excellent, never hesitated to help when needed and always followed up any issues. If only our new agents had a Paul! Thanks to Paul & the Team for an easy 6 years.
Agent replied
Dear Steve, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
1/5
GoogleUnprofessional company. They will point out nothing during check in, take a dozen photos however during check out they will point out things they never analysed during check in, taking hundreds of photos. Overall just an unfair company, can not recommend one bit. My advice is to take your own tenant photos during check-in and check-out to protect yourself from their reports and eventual deposit disputes with landlords.
5/5
GoogleSophie at Dexters was absolutely brilliant, professional, knowledgeable, and genuinely cared about finding the right fit. Highly recommend her!
Agent replied · 22 May 2026
Dear Maxrfit, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleMe and my boyfriend have recently moved through Mansons Newcastle Estate, Letting & Property Management. I have personally rented for the past 12 years and have found this estate agents really efficient and extremely helpful. Kirstey was really informative throughout the whole process and made moving easier. Thank you.
Agent replied · 9 August 2026
Hello Laura, really appreciate the time taken to review 🌟🌟🌟🌟🌟 your experience of Mansons service and the team. Many thanks 🙏 Kirstey 😄. …
5/5
GoogleBen was just amazing at helping us find our new home! After calling Ben interested in a different house, he suggested a property that he knew we would love and we went to view it that evening! Everything was dealt with so quickly. He is so …
Agent replied
Dear Levi and Maykel, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleAmazing experience working with Alfie. He worked very hard to help us find a new house. Thank you very much and wishing you all the best
Agent replied · 22 May 2026
Dear Alfred, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleJess was an absolute star in letting us our flat, we’ve had some really bad experiences with various other estate agents, but Jess was a breath of fresh air. I would highly recommend her to anyone for being so efficient, professional and putting up with my incessant calls and queries.
Agent replied
Dear Kate, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleI had a lovely experience with seeing some flats with Emily yesterday afternoon. She was both helpful and knowledgeable as well as very patient during our meeting explaining various layouts. I have no hesitation in recommending her.
Agent replied · 23 August 2024
Dear meemee, Thank you for taking the time to leave a wonderful 5 star Google review. Emily will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
GoogleI want to give Sonja de Abreu another 5 star rating for her excellent service recently. I always feel confident that Sonja and the Dexters letting staff at the Kingston upon Thames offices are doing their best.
Agent replied
Dear Jonathan, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleIsabella showed us around Randwick, Amroth yesterday. She was very knowledgeable, friendly and professional. We are very grateful to Bella for all her help. She really was excellent!
5/5
GoogleI recently completed the purchase of my flat, and I couldn't be more pleased with the service provided by Harvey at Dexters Kingston. …
Agent replied · 8 October 2026
Dear Kana, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
GoogleHaving been a tenant with Manson's for a few years now I can safely say that they have been fantastic. Everything is made clear and digestible by their team of friendly, helpful professionals and any issues I've had were dealt with quickly and effectively.
Agent replied · 9 August 2026
Hi Damon, Thanks so much for taking the time to leave such a lovely review, we really value your feedback! It’s great to hear you are happy with our service and we hope you continue to do so for a long time to come. Thanks again Jemma 😊 …
5/5
GoogleMansons is one of the most professional, helpful and reliable estate agents in Jesmond. The staff are so accommodating and friendly. We had a leak after some heavy rain and Mansons organised their contractors JK Roofing which sorted the issue with in days. I would highly recommend Mansons.
Agent replied · 9 August 2026
Thanks a lot for a lovely review! We are always glad to help our Tenants and appreciate it so much when recognised, I will also let JK Roofing know how well they did (as always!) Thanks Jem x
5/5
GoogleEmily was fantastic. I'm a first time buyer, and she was always available through email or phone to answer any of my questions. Emily was great at keeping all parties involved connected and made the whole process run very smoothly. Thanks Emily and Dexters!
Agent replied
Dear Anand, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleI have been corresponding with Bella who has been extremely helpful and provided me with all the information and support I need. Thank you for all help and look forward to continuing to work with you
Agent replied · 22 October 2024
Dear Ruby, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleHarvey Barton from the Kingston branch led the sale of my property with great enthusiasm and professionalism. He was very communicative and supportive during the whole process and I would recommend him and the wider team
Agent replied · 22 May 2026
Dear Zoe, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GoogleThe team I have dealt with at Dexters, is really good at what they do! Connor and Sebastian have been extremely helpful. I would like to mention the great work of Kelsey Hargan. She has kept us fully up-to-date with information on properties that match my requirements. Kelsey has proven to be a great help in identifying properties that are of interest. I appreciate her professionalism and diligence.
Agent replied · 23 December 2024
Dear Michael, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI recently contacted Joshua Evans while searching for a property in the Kingston area. From the outset, him and the team was very professional, listened to all my requirements and went above and beyond to organise the viewings. Communication was seamless, and the office team always available to answer any questions or concerns. Overall, a hassle-free and positive experience with Joshua and Dexters in Kingston.
Agent replied · 23 August 2024
Dear Carlos, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joshua. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
5/5
GoogleManson’s have been taking care of my properties for 3 years and I have found them to be excellent in all areas. The management of my properties by Mrs Cyndi Barrow has been nothing short of outstanding... I highly recommend Mansons letting agency!
Agent replied · 9 August 2026
Kerrie we are so glad to hear you're happy with the service and thank you so much for the fabulous 🌟🌟🌟🌟🌟🏡 5 star review, Cindy. …
5/5
GoogleI recently sold my house with Dexters and would really recommend Gemma and Nina. Friendly, efficient, helpful - none of that bombastic nonsense you too often get with estate agents - just professional. Sold at the asking price and smoothed the process with some less than wonderful solicitors. Thank you.
Agent replied
Dear Liz, We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleKane Gayle Account Executive, was extremely helpful and professional throughout my enquiry. She explained everything clearly, guided me through the qualification process, and made sure I understood the next steps. Her support was prompt and reassuring. Excellent customer service highly recommended.
5/5
GoogleThe staff are very friendly and… The staff are very friendly and helpful. Its lovely to be greeted with a warm welcome and smile especially when dealing with jess steer , she whose so friendly and helpful. It's a pleasure to work with you... Many thanks Samadi
Agent replied
Dear Ali, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleBella really helped with my property search Couldn’t recommend her more
Agent replied · 22 May 2026
Dear James, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dexters Kingston Upon Thames
Has Dexters won any awards?
Yes. Dexters won Platinum in The Trusted Agent 2026 awards.
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Send Dexters a message.
