Trusted Agent profile · Kingston Upon Thames · Surrey

Verified

Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

Part of Dexters, see every office.

Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

2,192

Reviews on Google

This office

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

Stacie Pardoe is managing two properties for us. We cant rate her service highly enough. She always stays on top of all repairs, checkin, checkout etc. She keeps us updated at all times, follows things up and is so polite and lovely to deal with. We have complete peace of mind with Stacie in charge!

Rina · 31 August 2019

Agent replied

Dear Rina, Thank you for taking the time to write a review about the great service you received from our Kingston Upon Thames Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

1/5

Google

As soon as they male contract with a tenant, they don't care later. Hard to get response to emails and even if they respond they never answer questions properly. Messing up tenants energy account, documentations are wrong. Fed up with them.

Lara · 22 May 2025

Agent replied · 23 August 2024

Dear Lara, Thank you for your review although I am disappointed to hear your experience with our Kingston office has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@dexters.co.uk and I will ask him to get in touch with you directly. Kind regards, Asma, Customer Relations

5/5

Google

I had really good service when looking for a property from Harvey Barton. He listened to my requirements and alerted me when real matches fitted the bill. Was very helpful throughout the process. I am very pleased with my new home.

Janina · 22 May 2025

Agent replied · 22 October 2024

Dear Janina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Fantastic letting agency . I was looking for an apartment within a short time. Surprisingly, I got this thing done within 2 hours. Amelia is such a wonderful agent. High efficiency, prompt communication, she really made everything as smooth as possible. This is a reliable agency with reliable sources and services. Highly recommended.

Jessica · 15 May 2020

Agent replied

Dear Jessica, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Jordan and his team have been Brilliant. Achieved the asking price without a void. I own large portfolio and its never been handled so well in the 25 years I have been in the business. Jordan and his team work extremely hard, and I hope this is the start of a long successful relationship. NK

Nick · 29 July 2019

Agent replied

Dear Nick, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Having dealt with a number of different agents, it was refreshing to deal with one who wasn't didn't just see this as another transaction... Dominic Murrray was incredibly professional, friendly and helpful throughout the process. Dominic took the time understand exactly what we were after and was always available to help. Thanks Dominic/team at Dexters!

Vinai · 29 July 2019

Agent replied

Dear Vinai, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I would really recommend Dexter Kingston agents if you need to rent/buy a property in Kingston. I wanted to personally thank Aaron for all his hard work. I really appreciate his openminded approach to every challenge we have raised and his willingness to compromise, what in my opinion always facilitates reaching an agreement. Nice job!!

Miguel · 29 July 2019

Agent replied

Dear Miguel, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I recently dealt with Jordan Henderson who recommended a fantastic valuer and set of solicitors to assist me with my lease extension. Professional, efficient and good value for money! Would highly recommend Dexters in Kingston (and Jordan Henderson in particular given his extensive knowledge - he was so polite, friendly and helpful!). The best service!

Chelsea · 29 July 2019

Agent replied

Dear Chelsea, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I like to thank Jordan and his team for the great services they provided us in both lettings and sales. Having Jordan as a letting agent who always goes above and beyond his duties, was a pleasure to deal with. His is definitely on top of my list of estate agents to call and recommend.

Angela · 29 July 2019

Agent replied

Dear Angela, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

We purchased a house through Dexters and Hannah Berry was in charge of our file. From the very first viewing all the way through to the finish line, it was only due to Hannah’s meticulous, proactive and personable work that we were able to exchange & complete in just a few short weeks. Highly recommended!

Boh · 29 July 2019

Agent replied

Dear Boh, Thank you for taking the time to write a review about the great service you received from our Kingston Upon Thames Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Anisa at Dexters was easy to deal with and kept everything running smoothly.

Sienna · 22 February 2026

Agent replied · 22 May 2026

Dear Sienna, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma

5/5

Google

Hi! After 6 consecutive years with Dexters in Kingston Upon Thames, again they helped us on our move to a new property, showing their loyalty and professionalism. …

M · 8 October 2025

Agent replied

We greatly appreciate you putting aside the time to submit a review about our Kingston Upon Thames Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of … More

5/5

Google

Emma looked after us, on what was at times a very stressful and complicated journey. She was always really quick to answer any questions and concerns we had ( and there were plenty) Her professionalism and calm approach was second to none. Very grateful for all her help and would absolutely recommend her.

Trevor · 14 December 2025

1/5

Google

I had a very bad experience on February 2022. After agreeing a property I paid the deposit and advance they refused to give the property and to refund the amount I had to fight to get it back....

Antony · 22 June 2025

Agent replied · 22 May 2026

Dear Antony, I am sorry to read your 1* review comments. I understand that our Director has already been in touch to discuss this further with you. Kind regards, Asma,

5/5

Google

Such a great experience with Isabella Briley! Isabella communicated brilliantly throughout the process and really took the …

Hollie · 8 January 2026

Agent replied · 22 May 2026

Dear Hollie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

4/5

Google

All went smoothly. Collecting keys tomorrow to our new home 😊 …

Gemma · 6 October 2025

5/5

Google

Over the past two years I have used Quote 4 Drones and been successful in obtaining drone work nationwide. After meeting Henry and the team at an exhibition we have built up a relationship and now speak on the phone about any issues. I think Henry and his team do a great job and I have expanded my business with their support. Using Quote 4 Drones has opened up other opportunities to introduce my 3D virtual tour business which has been very well received by my clients. I would highly recommend the service Quote 4 Drones provide.

Richard · 21 June 2021

5/5

Google

I couldn't be happier with the service that I've received from Anisa. Always, helpful and friendly.

Reshma · 22 January 2026

Agent replied · 22 May 2026

Dear Reshma, Thank you for taking the time to leave a wonderful 5 star Google review. Anisa will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

The service given was great. Kelsey was very welcoming and reassuring with my property searching.

Grace · 24 June 2024

Agent replied · 23 August 2024

Dear Grace, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Ms Anisa provided us a good service, she is professional and nice.

Frankie · 24 February 2026

Agent replied · 24 March 2026

Dear Frankie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I am writing to express my sincere satisfaction with the service we received from Dexters. Our experience, from start to finish, was excellent. …

Karl · 8 November 2025

Agent replied · 22 May 2026

Dear Karl, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

If there was more than 5 stars, I would certainly rate you the highest as you are extremely efficient, fast and got my requirement immediately. Thank you so much and I am very happy to have met you. Sincerely Siza

Siza · 22 May 2025

Agent replied · 23 January 2025

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

I had an excellent experience working with Isabella. From the very beginning, she was professional, knowledgeable, and incredibly responsive. She took the time to understand my needs and preferences. I highly recommend her for searching to rent a new property.

Marwa · 22 May 2025

Agent replied · 22 May 2026

Dear Marwa, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Paul Ford is our property manager. Since moving in to our property in late october 2016, he has been fantastic working above and beyond to sort out any issues. The communication has been upmost professional and amazing. We are very grateful for the service that paul provides making us feel at ease and has built our trust.

Jade · 16 May 2017

Agent replied

Dear Jade, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Want Dexters to help?

Send Dexters a message.

What do you need help with?

Dexters will use your details to contact you about this. See our privacy notice.

Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. Dexters won Platinum in The Trusted Agent 2026 awards.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent