Trusted Agent profile · Kingston Upon Thames · Surrey
Verified
★★★★★
2,192 reviews across 1 platform
4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX
Part of Dexters, see every office.
Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleEmily was exceptional in handling the house purchase. Very easy to talk to and kept us informed all the way through the process. Highly recommend.
Dear Sai, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Emily, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
GoogleFantastic service from Emily Really helpful in all rounds in selling my property
Dear Christina, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleKirstey from Manson's was super helpful in preparing us for all steps of our tenancy. She helped us negotiate with the landlord, answered questions about our property, and helped us get moved in within 5 days! The staff here are all down to earth yet professional. I would recommend Manson's to anyone looking for a property in Newcastle!
Hi George, It was a pleasure in getting you moved into the property and we wish you well in the property. Thanks, Kirstey and the Mansons Team
5/5
GoogleEmma at Rello was really helpful, keeping us updated with progress.
5/5
GoogleGreat service from anisa start to finish. Professional, responsive, and made the whole process easy and stress-free. Highly recommend.
Dear Dylan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
5/5
GoogleWilliam came to value my house on Tuesday, really impressed. Really knew the area well and talked us through the market, prices and was overall really impressive. Thank you
Dear Millie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleKristian Gray is very helpful in my current flat search. Very prompt and transparent in giving updates/information. Looking forward to finding a great flat with your help!
5/5
GoogleI had a viewing last Saturday with Bella ( Isabella Briley ) I have never seen a more enthusiastic and informative agent. It's probably because she is knew... I am sure time and experience will beat the joy out of her soon enough.
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleWe had the pleasure of working with Kelsey Hargan as our Letting Consultant, and her service was nothing short of excellent. Kelsey's deep knowledge of the local market allowed her to present us with options that perfectly matched our needs and budget. Her prompt communication and attention to detail made the process smooth and stress-free. Kelsey's passion for helping clients find their dream homes was evident in her tireless efforts and patience. Kelsey's professionalism, expertise, and dedication make her an outstanding choice for anyone in need of a Letting Consultant. We are incredibly grateful to Kelsey for making our dreams a reality. Thank you!
Dear Jr, We really appreciate you taking the time to leave such lovely comments about Kelsey. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kingston team in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI am grateful for Dexters for helping us find a new place near Kingston area. We were asked about our target budget and location and they sure did meet our set goals. We are grateful to Amelia, who was so professional and also efficient on helping us find the right place. The transaction went smooth & fast. My wife mentioned that she’s also the same agent who helped her & her friends find a nice place to rent 4 years ago. Her experience with Dexters being their letting agent from their previous place gave us more confidence on renting this next property for the both of us.
Dear Elton, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI was twice referred (by another Dexters agency) to the Kingston Upon Thames office to scan and email documents apertaining to the sale of a peoperty in another area. …
Dear Heather, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
GoogleIt’s been an absolute pleasure working with Ryan, very kind, friendly and Honest guy, communication was top, took amazing photos of our property, incredible turn around for the sale of house, the listing went live Wednesday night and was sold Sunday I have absolutely no faults whatsoever 5star+
5/5
GoogleHad an amazing experience with Bella I highly recommend working with her!!
Dear Amelia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleMy experience with Dexters has been amazing. Amelia Davis went the extra mile to help me secure a property during the Covid pandemic while also relocating from a different country. She is highly professional and always replied super quickly. She even went to the property for me to take a video. Excellent service!
Dear Cornelia, We are delighted that you took the time to leave such a fantastic review which Amelia and the Kingston team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleThese guys are amazing! They went above and beyond and got the best possible price. Cannot recommend them more. A+
Thank you so much Wayne!!! Have the best Christmas 🎄 🥰. Good luck with the renovations…. And send me the pics!! Xx …
5/5
GoogleI had a great experience with Isabella Briley ,she did very well & helped us in finding new property ,I highly recommend her efforts & Interests towards clinents
Dear Arshi, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleI was in touch with Kelsey for the search. She was very cooperative and listened to our needs, trying to help the best she could. Very supportive and made the whole process very easy.
Dear Rabia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleWe are buying our first home through Dexters and have been very happy and grateful to Jessica Moreno for helping arrange viewings and helping us find our perfect first home. Everything is going smoothly with the purchase and Jessica has been responsive, helpful and friendly through the process. Thank you!
Dear Louis, It’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleGreat service received. Kelsey Hargan was an excellent agent who made sure all my questions were answered.
Dear Tom, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleMy experience with Dexters Kingston has so far been very satisfactory. I would like to give my special thanks to Ben for his great service and assistance. Ben is very pleasant to work with and is always eager to respond to our inquiries. I would highly recommend him to anyone!
Dear Hazel, Thank you for your kind words regarding Ben in our Kingston office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI have had a poor experience with some letting agencies in the past and was a little skeptical. However Maddie at Dexters kingston restored my faith in the profession . She prioritised my needs and worked with me to find a place that suited my needs as well as my budget. Maddie acted with the utmost profesionalism at all times and kept me informed at every stage of the process. I can not recommend Maddie at Dexters Kingston highly enough !
5/5
GoogleGreat attentive service, from Emily and David especially, but from all the team in the Kingston office.
Dear Martin, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
1/5
GoogleAs soon as they male contract with a tenant, they don't care later. Hard to get response to emails and even if they respond they never answer questions properly. Messing up tenants energy account, documentations are wrong. Fed up with them.
Dear Lara, Thank you for your review although I am disappointed to hear your experience with our Kingston office has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@dexters.co.uk and I will ask him to get in touch with you directly. Kind regards, Asma, Customer Relations
5/5
GoogleI had really good service when looking for a property from Harvey Barton. He listened to my requirements and alerted me when real matches fitted the bill. Was very helpful throughout the process. I am very pleased with my new home.
Dear Janina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
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Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.
Send Dexters a message.
