Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are tenants and Paul Ford was dealing with any issues in the flat we rent. He was very good in the management of our flat. Always provide us quick solutions if any issues. I feel confident as a mother that if anything in the flat needs quick repair can contact Paul and he will be there.
Thanks Paul Ford.
Teodora · 29 July 2019
Agent replied
Dear Teodora, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
Googlecan't say enough positive things about our experience with our estate agent Josh at Dexters Richmond. From the moment we started our search for a flat, they were incredibly helpful and efficient.
Josh not only helped us find the perfect flat at 22, Trafalgar 15 but also managed to finalize the entire process in less than three days. His dedication to ensuring a smooth and speedy transaction was impressive.
What truly set our estate agent apart was their attention to detail. He took the time to explain every aspect of the flat, leaving no stone unturned. He patiently answered all of our questions and made sure we were completely satisfied with our choice.
We highly recommend Dexters and our fantastic estate agent Josh to anyone in search of a reliable and dedicated partner in finding their dream home. Thank you for making this process so effortless and enjoyable!
Kemal · 28 October 2023
Agent replied · 23 August 2024
Dear Kemal, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI've just been through a lettings process at Dexters in Kingston which resulted in my family and I renting a lovely flat in the area. The agent who helped me during the process was Alex Fraser. He was very professional, helpful and kind throughout the process and it went all very smoothly. Thanks Alex.
Evandro · 12 May 2021
Agent replied
Dear Evandro, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team
★★★★★ 1/5
GoogleLooking to RENT
These guy's are the worst. They have a habit of doing block impersonal viewing followed up by a call saying they have a lot of interest in the property so would you like to increase you offer.
Great if you want to pay the most for a property and drive up housing costs in times of economic uncertainty. Absolute typical estate agent a-holes.
Never use these scumbags
Jaime · 25 May 2024
Agent replied · 23 August 2024
Dear Jaime, Thank you for your review although I am disappointed to hear your experience with our Kingston office has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@dexters.co.uk and I will ask him to get in touch with you directly. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleReally good and efficient service with friendly people, both Jill and Vicky have been a great help
Soccer · 26 February 2026
Agent replied · 26 June 2026
Thankyou for your kind words, we will pass this onto Jill and Vicky. We look forward to assisting you in the future.
★★★★★ 5/5
GoogleGreat experience with Dexter's, especially with Anisa! Her communication was perfect and the knowledge she had was spot on. 100% recommend!
Alban · 22 January 2026
Agent replied · 22 May 2026
Dear Alban, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleWe had a wonderful experience with our letting consultant, Kelsey Hargan. She is very caring, very committed and very hardworking. She pays full attention to our requirements and tries to find us the right property. I really appreciate that she always closely follow up on our comments after every property viewing, and gives us her best recommendation. I am very happy with the services provided by Kelsey. She deserves a rating of 5*****!
Ling · 26 March 2024
Agent replied · 23 August 2024
Dear Ling, Thank you for your kind comments regarding Kelsey and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleKelsey was great to chat to, and really helpful with constant updates on new lettings!
Geoff · 22 October 2025
★★★★★ 5/5
GoogleThe team at Dexters Kingston have done a great job for us. Very professional and friendly. The whole process was explained thoroughly and delivered very quickly. A very good team here.
Glenn · 22 October 2025
Agent replied · 22 May 2026
Dear Glenn, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleHad to give a review - I had brilliant experience with Sophie, she was professional, friendly, and always quick to respond. She genuinely made everything a stress free experience. Thank you.
Harriett · 22 October 2025
Agent replied · 22 May 2026
Dear Harriett, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleGot us a house to rent within our budget which has totally exceeded our expectations! We were kept in the loop the whole time and communication was excellent. It was a quick turn around so we were quite anxious to get going, but Ben has been super efficient and responsive. Thanks again!
Rosie · 15 September 2021
Agent replied
Dear Rosie, thank you for your 5* review regarding Ben in our Kingston office. We are pleased to read that you have received great service and wish you all the best in your new home. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe have just completed on a purchase and Harvey and David have been particularly helpful throughout.
Harvey helped us find a suitable property, was very professional and negotiated …
Gena · 8 November 2025
Agent replied · 22 May 2026
Dear Gena, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleKelsey is our letting consultant. She replies promptly and provide quick follow-up on our questions. Really good servce provided, recommended!
Mandy · 24 June 2024
Agent replied · 23 August 2024
Dear Mandy, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI recently made enquiries about a range of properties being advertised by Dexters and was beyond impressed with Bella who helped me with my queries. Her knowledge of the many properties as well as enthusiastic, engaged and personal communication made a daunting experience extremely pleasurable!
Emma · 22 May 2025
Agent replied · 23 August 2024
Dear Emma, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleYes we done take so longh like a year to complete everything but nit from agency them wos very nice and good service but solicitors from Gordon property to be fair take 1 year to complete we have to apply 2 times for mortgage wich I'm not gonna suggest anymore.
Painter · 14 February 2026
★★★★★ 5/5
GoogleWe received great service from Isabella!
From the jump she was always professional, friendly, knowledgeable and caring for are needs and requirements. Every time a new suitable property came to market, …
Idan · 8 October 2025
Agent replied · 22 May 2026
Dear Idan, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleMy family and I needed to move as our landlord was selling the property. We didn’t get much notice, so we were quite panicked about finding the right place in time. …
Emilia · 8 October 2025
Agent replied · 22 May 2026
Dear Emilia, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleNew to the country, first time renting, first time dealing with real estate agents. Awesome people, very helpful, especially Ben Surman, who was with us throughout the whole process, and was quick to respond to our needs. I really recommend Dexters to anyone out there looking for a great place to call home!!
Manal · 10 June 2021
Agent replied
Dear Manal, Thank you for your review, and mentioning your experience with Ben in our Kingston upon Thames office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Louise Smith Customer Relations Team
★★★★★ 5/5
GoogleStacie has been an ABSOLUTELY amazing property manager till present. She's been so helpful and really has helped me with any issues that I have had in regards to our flat. She's such a lovely pleasant person to talk to and always listens and helps to the best of her knowledge. Definitely recommend the whole team a Kingston too.
Rina · 29 July 2019
Agent replied
Dear Rina, Thank you for taking the time to write a review about the great service you received from our Kingston Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleKelsey was very accommodating (pun intended!) and met us at short notice. She was cheerful and informative without being too pushy - ideal! Thanks
David · 26 March 2024
Agent replied · 23 August 2024
Dear David, Thank you for taking the time to rate your service with Kelsey. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleRecently purchased through Mansons and can’t fault them in any way. They were there to help with every challenge along the way - there were a few! Well done everyone and thanks for all of your help.
Darren · 9 August 2025
Agent replied · 9 August 2026
Dear Darren,
Thank you so much for your fantastic 5-star review! 🌟 We’re absolutely delighted to hear that your property purchase through Mansons was a positive experience, even with a few challenges along the way.
Our dedicated team always strives to provide expert support and clear communication throughout every stage of the buying process, so it’s great to know we were able to help every step of the way. 🏡
Your kind words mean a lot to us, feedback like this really motivates the whole team. If you ever need assistance with property advice, sales, lettings, or investment opportunities, please don’t hesitate to get in touch.
Wishing you all the best in your new home! 🥂
Warm regards,
Deborah & the Mansons Team | Estate Agents in Jesmond, Newcastle
★★★★★ 5/5
GoogleKelsey has been really helpful when looking at rental properties and sending new properties over in the Kingston area!
Katica · 24 June 2024
Agent replied · 23 August 2024
Dear Katica, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Kelsey. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleMy friend and I've been really satisfied at Isabella Briley's service, she's really nice, kind and always greet us with smile. She waited for us even if we were not fluent at English as we are foreigners and kindly guided us through important information.
Aria · 22 May 2025
Agent replied · 22 May 2026
Dear Aria, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleI have recently rented a property through Mansons and would happily do so again in the future. Elena was very polite and made the process quick and understandable, would highly recommend to rent or buy through Mansons as they have a lovely bunch of staff who are very helpful and do their best to solve any issues that you may have.
Kirsty · 9 August 2017
Agent replied · 9 August 2026
Kirsty thank you so much for the review of your experience with Mansons Property Consultants to rent the apartment. We hope that you and your family will be very happy there, but if you do ever need us in the future, you know where to come! Many thanks again, Elena and the Mansons Team :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
