Trusted Agent profile · Kingston Upon Thames · Surrey

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Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,192

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

I recently rented my flat through Dexters Kingston and would highly recommend. As a first-time landlord Sonia De Abreu provided brilliant support and guidance. Her team were efficient, professional, and kept us informed during the viewings process. Despite slightly overpricing at first, after a review the team found us a great tenant at short notice during December. Jack Morgan worked incredibly hard to finalise everything for us ahead of the festive closure. Thanks to the team!

Katie · 11 January 2023

Agent replied · 10 January 2025

Dear Katie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Whilst looking for a new place to rent, a property we had found suddenly fell through and with only 4 weeks until the current tenancy was up it was a mad rush but Mansons could not have been more helpful! From the initial contact to getting me into a viewing asap right to the final steps of sorting out referencing. No matter what queries I had and whether I rang or emailed they were always responded to immediately. Both Kirsty and Claire are a credit to the business as they have both made this process one of the easiest I’ve ever had and I’ve moved 7 times in the last two years alone.

Scott · 9 August 2022

Agent replied · 9 August 2026

Hello Scott, Claire & I are incredibly grateful that you took the time out to leave us a 5-Star review. It has been a great working with you to find you new home in the area and hope you settle in well. Many thanks from Kirstey, Claire and the Mansons Team.

5/5

Google

A big shout out for Alex Fraser whom has been a star in helping us search for a new property. He's been super responsive to various forms of contact, always friendly, and understanding to special circumstances during our search. Even though we haven't been able to secure a place just yet, he's been exceptional so far and we're looking forward to continuing our searches with him!

Matt · 28 October 2023

Agent replied · 23 August 2024

Dear Matt, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

The team at Dexters were really helpful and kind to us from the start. They were very fast with replying to emails and calls. I felt comfortable asking about things I didn’t quite understand about, they were very friendly and I recommend their services. Jessica Woods in particular has been keeping us up to date and giving us helpful details on the complications we have come across.

Lizzy · 28 September 2023

Agent replied · 23 August 2024

Dear Lizzy, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

really disappointing, I have an idea that dexters distribution was related to their good reputation but unfortunately they have financial power as what happened to me proved that they don't care about the tenant as recently happened they forced us to release the security deposit and got our furniture disposed off without our permission

Peter · 24 June 2024

Agent replied · 23 August 2024

Dear Peter, I am sorry to read your 1* review. I am unable to locate you on our database based on your google username. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Google

Absolutely amazing experience. Evaluation done the same day as enquiry, pictures taken the day after. Day after that was on the market and sold within 28 hours. Recommend 100%!

Georgia · 12 April 2026

5/5

Google

Mustafa assisted me with a couple of property viewings. He was always professional, polite and courteous; with a smile on his face. Thank you for your assistance Mustafa and Dexters, Kingston!

Nita · 22 May 2025

Agent replied · 23 August 2024

Dear Nita, Thank you for your kind comments regarding the Dexters team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Joshua Evans from Dexters has been consistently responsive and helpful with our house search. We greatly appreciate his patience and professionalism. His courteous approach makes the (generally nerve-wracking) process much easier.

Naomi · 22 May 2025

Agent replied · 23 August 2024

Dear Naomi, We really appreciate you taking the time to leave such lovely comments about Joshua. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

We had viewings with Joshua Evans and he was really helpful answering all our questions :) He helped us more than he is obligated to, which was really nice of him

Julie · 22 May 2025

Agent replied · 22 May 2026

Dear Julie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Myself and my father have received a brilliant service from Harvey Barton at Dexters Kingston. We found him to be very personable, professional and supportive in our search for a property.

Dilly · 22 May 2025

Agent replied · 22 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I recently started my search with Josh and he has been incredibly helpful and kind, offering really good advice and also being incredibly considerate to my needs. Really great service !

Fabian · 22 May 2025

Agent replied · 22 May 2026

Dear Fabian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Very good process, Ben is a really fantastic guy who will happily work around you, to get you the information you need as quickly as possible. So far having a really great experience with them, looking forward to settling the agreements and moving in!

Nota · 9 February 2020

Agent replied

Dear Nota, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

i had an amazing experience with Taylor McNeil when looking for properties to rent in Kingston and cannot recommend him enough. he was super responsive and kind when answering my questions and even sent over more properties for me to look at that suited my preferences! super thankful i had the chance to experience his service :)

Violet · 25 April 2024

Agent replied · 23 August 2024

Dear Violet, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

I have dealt with Mansons now for over three years and always found the whole service to be excellent, without exception. The whole team are a credit to Nick as they are knowledgeable, efficient & very friendly. I would have no hesitation whatsoever in recommending them in any aspect.

Ian · 9 August 2015

Agent replied · 9 August 2026

Ian many thanks, I will make sure your sentiments get back to the team in Monday's morning meeting. Thank you for taking the time and please do not hesitate to contact me or the team if there is anything we can help with. Many thanks. Nick

5/5

Google

I sold a house through dexters Kingston and it was the smoothest transition that I have ever experienced. Chloe Jackson was nothing but polite, friendly and helpful. I would highly recommend dexters Kingston for anybody who would like to sell a properly. 10/10 a+ service.

Thomas · 29 July 2019

Agent replied

Dear Mr Purkis, Thank you for your review regarding your experience with our Kingston office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.

5/5

Google

I would 100% recommend this estate agents. Paul is looking after us whilst we are in the property and he is super lovely. Renting and moving can be stressful but all the team I have spoken to in Dexter’s make it a smooth as possible.

Becky · 29 July 2019

Agent replied

Dear Becky, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

My housemates and I had a very smooth process which was handled by Ashley Peters. From initial viewing through referencing and then the signing of the tenancy agreement, Ashley was there to answer and questions or queries about whatever we brought up.

Sean · 12 August 2020

Agent replied

Dear Sean, We are delighted that you took the time to leave such a fantastic review which Ashley and the Kingston team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Great service from Anisa!!! 👍 …

Alex · 22 January 2026

Agent replied · 22 May 2026

Dear Alex, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Google

Hannah dealt with us in buying our first house. I just want to say a massive thank you to Hannah Berry for being so helpful and professional during my dealings with Dexters. I would highly recommend them to anyone looking to sell their house.

Louie · 31 October 2019

Agent replied

Dear Louie, Thank you for your review regarding your experience with our Kingston Upon Thames Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Here’s a polished review you can use: ⭐⭐⭐⭐⭐ 5-Star Review …

Susan · 8 December 2025

Agent replied · 22 May 2026

Dear Susan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sonia. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

My husband, daughter and I viewed a property with Harvey. He was very knowledgeable about the house, area and generally a nice guy. Generally a good team here 😊 …

Tara · 22 May 2025

Agent replied · 22 May 2026

Dear Tatenda, Thank you for your kind comments regarding Harvey and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

I have a great experience with Isabella Briley as she focus her job and tries to find an appropriate place according to our requirements. She is very welcoming and helpful.

Emrah · 22 May 2025

Agent replied · 22 October 2024

Dear Emrah, Thank you for taking the time to leave a wonderful 5 star Google review. Isabella will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Viewing with Mustapha Soner. Excellent service. Very professional , informed, polite and not pushy as some estate agents are. Unfortunately the property wasn’t what we were looking for. Sonia Maclean

Sonia · 22 May 2025

Agent replied · 22 October 2024

Dear Sonia, Thank you for your kind comments regarding Mustafa and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Mustafa of Dexters Kingston office impressed us on a viewing. He was polite, knowledgeable and allowed us to look over the property at our own pace and make a decision

Stuart · 22 May 2025

Agent replied · 9 November 2024

Dear Stuart, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

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Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. Dexters won Platinum in The Trusted Agent 2026 awards.

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