Trusted Agent profile · Kingston Upon Thames · Surrey

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Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,192

Reviews on Google

This office

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

1/5

Google

Unfortunately, our experience with this estate agent (Giovanni) as first-time buyers was quite disappointing. Following the agreed sale, communication became inconsistent, and his manner was often unprofessional. …

Telle · 26 May 2025

Agent replied · 26 May 2026

Thank you for your comments which we take your seriously. I am sorry that you have felt this way but just want to clarify a few points. We had an agreed time with the electrician and he was late( 30 mins ) and then we managed to agree with … More

5/5

Google

Mansons found me a perfect student house for an amazing price, house is perfect and has all the requirements asked for. Fantastic company, reliable and friendly, the viewer was a very lovely chap. Thank you Kirstey! Highly recommend asking for her when contacting Mansons.

Nicole · 9 August 2018

Agent replied · 9 August 2026

Thanks Nicole, it has been a pleasure in dealing with you and your housemates finding you the perfect student pad. We hope you have a good year and wish you all the best in your new rented property in Jesmond. Thanks from all the team at Mansons

5/5

Google

Many thanks to Ben Surman who has been providing excellent service to us for renting a property in a short period. He was patient to help us to negotiate the rent with landlord and deal with paperwork efficiently.

Liang · 9 January 2021

Agent replied

Dear Liang. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Dexters always deliver. We have dealt with different people over the last 10 years, and most recently with Alex and Sonia and always get a great professional service.

Emi · 22 May 2025

Agent replied · 22 May 2026

Dear Emira, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit … More

5/5

Google

I’ve been with Dexter’s 3 years now. Now I’m moving and Kelsey Hargan it’s been amazing always there when I called and resolving all my questions! Thanks !!

Houda · 22 May 2025

Agent replied · 22 October 2024

Dear Houda, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

They were extremely helpful throughout the entire process, from answering questions to ensuring the flat was in perfect condition. Special thanks as well to Ms. Sonia for assistance.

Adrian · 22 May 2025

Agent replied · 22 May 2026

Dear Adrian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We have found a lovely house and rented through dexters kingston.Aaron is very friendly and professional ,he showed us many possible options and been helpful through the renting process. I give Dexters and Aaron 5 stars and definitely recommend them to anyone.

Emre · 29 July 2019

Agent replied

Dear Emre, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

My estate agent Aaron was very approachable and efficient. I was constantly reassured and supported by him. Aaron kept me updated all the time , he spoke to me with respect and dignity and was very positive and supportive at all times....

Asha · 29 July 2019

Agent replied

Dear Ash, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I’m a student who study in Kingston. I was looking for a flat to rent. If you have the same situation as me. I will highly recommend George to be your Introducer. He is always do his best. Thanks again to him.

Jiexiang · 29 July 2019

Agent replied

Dear Jiexiang, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Amazing service from Amelia Davis. Helpful, attentive, pro active and kind, and now have found the perfect property. Megan was also a great help showing us around various properties with great knowledge of the properties and surrounding area. Thank you Dexters Kingston!

Matisse · 29 July 2019

Agent replied

Dear Matisse, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

A professional, courteous, and attentive team; a smooth process. All my questions were answered quickly and clearly, and I received support and information on every request. Thank you so much for everything.

Songül · 22 February 2026

5/5

Google

I wanted to take a moment to express my gratitude to property agent Kelsey Hargan for the outstanding service she provided as our property agent. Her friendly demeanour, professionalism, and prompt attention to our demands truly set her apart. Her approach made the entire process seamless, and her dedication to ensuring our needs were met did not go unnoticed.

Eduardo · 27 December 2023

Agent replied · 23 August 2024

Dear Eduardo, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Big thanks to Sonia and all her team who were always professional, great communicators and very knowledgeable with their advice from the refurbishing of our property to letting it within days of going to the market. First class all the way.

Stuart · 9 September 2019

Agent replied

Dear Stuart, We greatly appreciate you putting aside the time to submit a review about our Kingston Upon Thames Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Amazing service from this branch. Harvey Barton has gone above and beyond for the search of my perfect property. Thank you so much for your patience. Pui.

Pui · 22 May 2025

Agent replied · 23 August 2024

Dear Pui, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Had fantastic service with Isabella recently, she was so knowledgeable and friendly. I haven’t found my ‘perfect place’ yet but will definitely be back for more viewings!

Suzy · 22 May 2025

Agent replied · 9 November 2024

Dear Suzy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Harry and David and the whole team have been fantastic. Supportive and informative from start to finish. Wouldn’t hesitate to use Dexters again to buy or sell

Charlotte · 22 May 2025

Agent replied · 9 December 2024

Dear Charlotte, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Harvey got us a sale when it looked like it wouldn't happen. Worked hard to hold the price despite requested reductions and negotiated very well for us.

Mark · 22 May 2025

Agent replied · 22 May 2026

Dear Mark, Thank you for taking the time to leave a lovely review regarding Sonia. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Kelsey was brilliant, very responsive and helpful throughout the entire process.

Jake · 22 May 2025

5/5

Google

Great service from Dexter in general but big shout to Isabella that so far followed us to find the best apartment that will fit our needs. Recommended.

Pasquale · 22 May 2025

Agent replied · 22 May 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Great service, Isabella went the extra mile showing me various properties

Oliver · 22 May 2025

5/5

Google

Excellent estate agents. Conor was very easy to work with - friendly, professional and very capable. The fact he was able to sell my house before it even hit the market was just an added bonus!

Mark · 16 March 2021

Agent replied

Dear mlrob85, Thank you for taking the time to leave such great feedback regarding your experience with Conor and our Kingston office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I have been working with the sales team at Dexters in Kingston and the service received has been fantastic. Millie has been a refreshing change compared with other agents with her pro-active approach. I would happily recommend to family and friends.

Jaxx · 29 July 2019

Agent replied

Dear Jaxx, I wanted to say thank you for your kind comments about the service you received from our Kingston office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Amilia was phenomenal went into the office to request a view for a house booked us in early so we saw the house and we went up by taking it, thank you so much you made a very happy family here.

Bruno · 29 July 2019

Agent replied

Dear Bruno, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Upon Thames Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Wonderful viewing today with Bella, very knowledgeable with regards to the property and extremely pleasant and professional.

Joel · 11 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Has Dexters won any awards?

Yes. Dexters won Platinum in The Trusted Agent 2026 awards.

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