Trusted Agent profile · Kingston Upon Thames · Surrey

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Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,192

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

Very professional service from Dexters in Kingston. Ben Surman from the team has been very responsive and helpful and has gone above and beyond to make moving as smooth and stress free as possible. Thank you!

Andrea · 24 February 2021

Agent replied

Dear Andrea, Thank you for your great review regarding Ben in our Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Conor and the team at Kingston suggested a realistic asking price and had secured a cash buyer for our flat within days of it being in the market. They also achieved an increase in that offer. Couldn’t recommend more highly.

Matthew · 3 December 2019

Agent replied

Dear Matthew, Having read your review, we would like thank you for your feedback about our Kingston Upon Thames Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I am extremely happy for the provided services, from signing contract to renting and any problems. Very fast contact over email, perfect resolutions of any occuring issues. I've been treated extremely well no matter what problems I came with and they have all been solved quickly. I can vouch for this company, especially for Sonia De Abreu.

Michael · 26 January 2024

Agent replied · 23 August 2024

Dear Michael, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sonia and the team in our Kingston office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sonia and Team helped to let our flat. In spite of the difficult times owing to COVID-19, Sonia and her team were there to answer questions and resolve problems. Thank you to Sonia and her great team.

Gayathri · 10 November 2020

Agent replied

Dear Gayathri, Thank you for taking the time in providing such lovely comments about Sonia in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Sonia and Team helped to let our flat. In spite of the difficult times owing to COVID-19, Sonia and her team were there to answer questions and resolve problems. Thank you to Sonia and her great team.

Gaya · 5 November 2020

Agent replied

Dear Gayathri, Thank you for taking the time in providing such lovely comments about Sonia in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Recently contacted to arrange some viewings of properties, staff was very friendly and helpful, her name is Isabella Briley. Highly Suggested

Yong · 22 July 2025

Agent replied · 22 May 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

A very professional team. I just popped in and spoke to James in sales, a very knowledgable man about the market and easy to talk with. This office is a breath of fresh air when it comes to estate agencies.

Georgia · 30 October 2019

Agent replied

Dear Georgia, We are delighted to read that our Kignston Upon Thames Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I really loved the way this process went. It was really smooth. I couldn't understand most of it but after a lovely person named Chloe explained it the whole process became 10x easier! Loved it completely. Can't recommend enough! Thank you Chloe!

Abdo · 30 September 2018

Agent replied

Dear John, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Kelsey H has been brilliant when helping me find properties ,thank you!

Olivia · 22 October 2025

Agent replied · 22 May 2026

Dear Olivia, Thank you for taking the time to leave a lovely review regarding Kelsey. Kind regards, Asma

5/5

Google

I was looking for a 2 Bed House in Kingston & New Malden and Amelia Davis was Very Helpful and An Absolute Rock Star in helping me with this. She was Very friendly and Vey Professional.

Muhammad · 9 January 2021

Agent replied

Dear Muhammad. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

We had a great experience with Joe while searching for a flat to rent. He’s been professional, responsive, and really understood what we were looking for.

Ewa · 22 May 2025

Agent replied · 22 October 2024

Dear Ewa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We've just let out our property through Mansons, Nick and his team have given us a professional, friendly, quick and first class service. We bought a property from them a few years back and wouldn't hesitate to use them again and definitely recommend them.

M · 9 August 2015

Agent replied · 9 August 2026

Mr Riddell many thanks, please let us know if we can be of any assistance in the future.

5/5

Google

Dear Joshua Evans, I wanted to take a moment to express my sincerest gratitude for the outstanding service you provided throughout our real estate journey. Your dedication, professionalism, and expertise stands out. You have consistently went above and beyond to ensure that every detail was taken care of. Thank you once again!

Aslam · 25 April 2024

Agent replied · 23 August 2024

Dear Aslam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

I’ve had an amazing experience with Isabella, she has been incredibly helpful and understanding, making sure we are happy and comfortable. Highly recommend!

M · 22 June 2025

Agent replied · 22 May 2026

Thank you for your kind comments regarding Isabella and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

We have been tenants for the last 2.5 years with Dexters as our managing agent. Paul and his team have been extremely helpful and responsive whenever we have need them including helping us to extend our contract on favorable and convenient terms.

A · 9 February 2018

Agent replied

Dear Arun, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I am in the process of buying a house from them. So far I have received very good service. All the staff I have dealt with are very polite and nice. Emily and Conor have been very efficient and professional. As a buy to let investor, I have dealt with a lot of estate agents over the years and this one is one of the best! All queries have been dealt with in a very timely and responsible manner. Hopefully with their help, I could complete this house purchase soon!

Susan · 22 September 2021

Agent replied

Dear Susan, thank you for your 5* review. We are thrilled to read that you have had a great experience with the team in our Kingston office. Kind Regards Asma Chughtai Customer Relations Team

5/5

Google

Used Dexters to let a property. Ben was superb- knowledgeable, professional and found me a good tenant in double quick time. Also very proactive in dealing with any issues.I would highly recommend Dexters to anybody.

Andrew · 11 February 2021

Agent replied

Dear Andrew, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to Ben and the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Brilliant agency, a huge thank you to Jordan and the team for securing me such fantastic tenants. Jordan was extremely proactive, he kept me in the loop and always called me to respond to my million questions over email.

Ms · 1 November 2019

Agent replied

Dear Lucy, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Very friendly, kind and professional approach, all our questions with patience were comprehensively replied. I can only highly recommend his services. Thank you very much.

Miroslav · 22 May 2025

Agent replied · 23 August 2024

Dear Miroslav, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Kelsey Hargan you have been great at communication and keeping is informed and looking out for what we want. Thanks a lot for the help.

Sameer · 22 May 2025

Agent replied · 22 May 2026

Dear Sameer, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Great service from Isabella in helping me find new properties to let and view, as well as making sure everything was up to my standard

Mel · 22 May 2025

Agent replied · 22 October 2024

Dear Mel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Alex Fraser has been brilliant in helping and finding us a suitable property in the Kingston area. Always professional, timely and great service overall. 5* for Alex and 5* for Dexters. Thank you.

Dil · 9 June 2021

Agent replied

Dear Dil, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Louise Smith Customer Relations Team

5/5

Google

We have used Dexters Lettings in Kingston upon Thames for several years to let our property portfolio. This is a thoroughly professional office that we support strongly. This team stands out above others in the industry, especially Jordan Henderson.

Georgina · 29 July 2019

Agent replied

Dear Georgina, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

It's been great to deal with someone so efficient and professional (makes a welcome change from other questionable agents in the area we've recently had to deal with!). Thanks Sonia! I hope the good relationship continues throughout.

Jess · 9 May 2020

Agent replied

Dear Jess, Thank you for taking the time in providing such lovely comments about Sonia in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

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Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. Dexters won Platinum in The Trusted Agent 2026 awards.

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