Trusted Agent profile Β· Kingston Upon Thames Β· Surrey

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Dexters Kingston Upon Thames reviews

β˜…β˜…β˜…β˜…β˜… Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

Part of Dexters, see every office.

Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,192

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

Called the office spoke to Hannah in sales , very helpful re my search and helped me with the area schools and trains etc . looking to relocate next year she will be my first call

I Β· 30 October 2019

Agent replied

Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Having to find a rental property at short notice was a stress which Amelia and her team at Dexters really helped to alleviate. Many thanks for the prompt, proactive and professional approach.

Shane Β· 25 January 2021

Agent replied

Dear Shane, Thank you for taking the time to leave such great feedback regarding your experience with Amelia in our Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Brilliant experience with Alfie. Listing to contract in less than 48h!!!

Riccardo Β· 22 September 2025

Agent replied Β· 22 May 2026

Dear Riccardo, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Google

This is a first time we have been dealing with Sonia from Dexters re our property. And must say we are very pleased the way she handles everything. Getting property ready for tenancy to finding a tenant, everything is handled so well and professionally. Hoping to receive the same service in future too. :)

Pranoti Β· 27 December 2023

Agent replied Β· 23 August 2024

Dear Pranoti, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sonia has been fantastic for us every time. Sonia is very professional, responsive and most important of all, warm and friendly. Both Sonia and Dexters are a delight to deal with, thank you!

Chris Β· 11 October 2020

Agent replied

Dear Chris, Thank you for taking the time in providing such lovely comments about Sonia in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Ben was a very helpful person to speak to, who worked diligently to try and contact landlords for us. Despite the our letting offer not being successful, we are thankful to him for his efforts.

Micro Β· 9 February 2020

Agent replied

Thank you for your great review regarding our Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I had the pleasure of working with Isabella while looking around the apartments, she was very helpful and understanding of my situation.

Blake Β· 22 May 2025

Agent replied Β· 22 October 2024

Dear Blake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Kelsey helped us a lot while renting the house. Thank you very much for always being reachable and supporting us πŸ™ …

GΓΆkhan Β· 22 May 2025

Agent replied Β· 9 November 2024

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Isabella Briley helped us find the perfect house, with her wonderful service, being kind and answering all our questions 10/10 πŸ‘πŸ»β˜ΊοΈ …

Junio Β· 22 May 2025

Agent replied Β· 9 December 2024

Dear Junio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

The service from Dexters is excellent!! And the sales consultant Nikesh provided introductions on the properties and the environment surroundings in very detail and to follow up on my questions even he doesn’t have it on hand during the visit, so we are very satisfy with the service!

Joe Β· 25 April 2024

Agent replied Β· 23 August 2024

Dear Joe, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

We had a wonderful experience working with the Dexters Kingston office. We worked specifically with Kelsey Hargan; she was so personable, knowledgeable and helpful to us. We really appreciated all she did for us in providing the very best customer service experience we could ask for. Thanks, Kelsey!

Lacy Β· 25 April 2024

Agent replied Β· 23 August 2024

Dear Lacy, Thank you for your kind comments regarding Kelsey and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Isabella Briley really helped me in my property search. She is the best agent that Dexters got. I really didn't have any success before she approached me herself and offered me suitable property for my needs and within my budget. …

Humza Β· 8 October 2025

5/5

Google

It was a pleasure working with kris. He communicated exceptionally well and did not waste time. He showed us a variety of properties that met our criteria and with a couple days we were able to find the perfect property. Thanks to kris.

Sopisa Β· 24 July 2024

Agent replied Β· 23 August 2024

Dear Sopisa, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

As a first time buyer I was nervous about house viewings, but Becky put me right at ease and was extremely knowledgeable about the area. She definitely made a stressful time a lot easier! Thanks Becky!

Sarah Β· 29 July 2019

Agent replied

Dear Sarah, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Great experience with Kingston Dexters. Bought a perfect flat for myself and my partner. They made the process easy and pretty stress free! Becky was really helpfulll and friendly from the off! Couldn’t recommend highly enough!

Brendan Β· 29 July 2019

Agent replied

Dear Brendan, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Taylor McNeil has been very helpful in our search for a new place to rent. He’s kept us updated on any new places which match our criteria, especially if anything that allows dogs come up. We haven’t found the right place yet but very happy with the service we’ve received from Dexters and Taylor so far!

Kiersten Β· 28 October 2023

Agent replied Β· 23 August 2024

Dear Kiersten, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Exceptional customer service from the sales team. Ben Williams went the extra mile to make sure our needs were met and the whole process has been a refreshing change from past experiences with estate agents

Katy Β· 10 November 2019

Agent replied

Dear Katy, Thank you for your review regarding your experience with our Kingston Upon Thames Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

They were very kind and worked very hard to help me find a place to live.

Yangfeng Β· 22 July 2025

Agent replied Β· 22 May 2026

Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Dear Alfie, Thank you for helping me search for properties.

Fiona Β· 22 September 2025

Agent replied Β· 22 May 2026

Dear Fiona, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Frankie was there for me during the ups and downs of finding the right place for me. He persevered and I have now settled on a property that is perfect for me.

Susan Β· 11 October 2020

Agent replied

Dear Susan, Thank you for taking the time in providing such lovely comments about Frankie in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Mustafa Soner is a very kind agent in Dexters Kingston

Ken Β· 24 August 2023

Agent replied Β· 23 August 2024

Dear Ken, Thank you for taking the time to leave a lovely review regarding Mustafa. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Recently viewed a property with Kelsey Hargan from Dexters Kingston. Very friendly and efficient service. Provided valuable insight to my questions.

Raph Β· 22 May 2025

Agent replied Β· 23 December 2024

Dear Raph, Thank you for taking the time to leave a wonderful 5 star Google review. Kelsey will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Really pleased with the service from Isabella during my viewing on Saturday. She was professional, helpful, and made the experience smooth.

YW Β· 22 May 2025

Agent replied Β· 22 May 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Sonia was great. She helped us get a let completed during the COVID-19 pandemic and was helpful throughout. Nothing was too much trouble and she responded to all text', emails and calls immediately.

Leon Β· 8 June 2020

Agent replied

Dear Leon, Thank you for taking the time in providing such lovely comments about Sonia in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

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Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. Dexters won Platinum in The Trusted Agent 2026 awards.

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