Trusted Agent profile · Kingston Upon Thames · Surrey

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Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,192

Reviews on Google

This office

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

I’m currently on the hunt for a flat, Joshua Evan’s has been a huge help and very reliable. His consistency and assistance is making the process much easier by always keeping me in the loop with new flats available that suits our needs. Definitely 5 star worthy!

Jemelia · 25 April 2024

Agent replied · 23 August 2024

Dear Jemelia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joshua. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

The numerous Dexters staff I dealt with in this process were as helpful as one could have hoped but a big mention to Sonia the Lettings Manager and her team who did a fantastic job!

Alan · 29 July 2019

Agent replied

Dear Alan, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Paul Ford was out Property Management contact for 2 years, and he was really great to us. We've had a lot of trouble with our landlord, and he always helped us out. Thank you Paul!

Tina · 29 July 2019

Agent replied

Dear Tina, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Thank you to Chloe to find a house. It was a pleasure for me to make this deal with you. You are doing your work in a very professional and honest way. Thats very sympathical.

Daniel · 29 July 2019

Agent replied

Dear Daniel, I am writing to say thank you for your kind comments about the service you received from Chloe at our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

We have been able to find our ideal place to live in a very short amount of time. I’d like to thank Harley for his help and for making the whole process very smooth.

Angeline · 14 December 2019

Agent replied

Dear Angeline, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I dealt with Harley Baker and he was above and beyond helpful and really made this an easy process for us. He responded to everything so quickly and we really appreciate all his help

Zoe · 14 December 2019

Agent replied

Dear Zoe, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I recently contacted Dexters to enquire about sales in Kingston and the surrounding area. I spoke with Sonia and found her knowledge of the market to be superb: she was very quickly able to identify a plethora of properties that met my criteria within my stated price range. She also communicated with me in a calm and collected way that has made me feel completely reassured that I will soon find my ideal property. Finally, I was thoroughly impressed by her candid nature and the fact that she really took the time to help me. Thank you so much, Sonia!

James · 12 August 2020

Agent replied

Dear James, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I have recently had the pleasure of working with Joshua Evans, and I must say that his professionalism and expertise were exceptional. He went above and beyond to ensure that all my queries were addressed promptly and effectively, making the entire process seamless and stress-free.

Marta · 25 May 2024

Agent replied · 23 August 2024

Dear Marta, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I was helped by Conor Hayes @ Dexters Kingston, who has been very professional and efficient in coordinating between the two parties of the sale. The whole process has been quick and hassle free.

Qinkan · 19 November 2019

Agent replied

Dear Qinkan, Thank you for your review regarding your experience with our Kingston Upon Thames Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Rello, and Emma Stride in particular have been amazing! As an Estate Agent, the speed of conveyancing on property sales is always a frustration. Emma and the wider team have been fab since we started working with them, improving the speed …

Adam · 14 September 2025

5/5

Google

?Sonia De Abreu did fantastic job in preparing my properties for rental and has been very proactive with her team to make things happen. Thanks Sonia, looking forward to continue working with you, Sinan

Sinan · 31 October 2019

Agent replied

Dear Sinan, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Upon Thames Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Bella provided exceptional service! She was not only incredibly professional but also extremely responsive, making the entire process smooth and stress-free. Her attention to detail and dedication truly stood out. I couldn't have asked for a better experience. Highly recommend!

X · 16 August 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Google

I have Just had a very nice conversation with a lovely young lady called Bella. A real credit to Dexters.

Francis · 22 May 2025

Agent replied · 23 August 2024

Dear Francis, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Great estate agents - Bella showed us round a gorgeous flat on Saturday, she was really nice and very professional!

Jasmine · 22 May 2025

Agent replied · 22 May 2026

Dear Jasmine, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Sonia and Amelia were very proactive in letting out our house and judged the market correctly getting the rental asking price on the day of the first viewings.

Angus · 8 June 2021

Agent replied

Dear Angus, It’s great to hear that you have had a brilliant experience with our Kingston Upon Thames office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Louise Smith Customer Relations Team

5/5

Google

Exceptional, capable, and amiable assistance. Alex Fraser proved to be remarkably supportive and polite; our gratitude knows no bounds! He consistently attended to our needs, promptly addressing every inquiry. His service is outstanding, making him a valuable asset to Dexter’s Kingston team. I highly recommend his services 😊 …

Caner · 25 February 2024

Agent replied · 23 August 2024

Dear Caner, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alex, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team.

5/5

Google

A big thank you to Tom Lelyveld who was amazing in helping with my rental property. He was always very happy to help, polite and more than happy to go the extra mile. 5*

Cheryl · 29 July 2019

Agent replied

Dear Cheryl, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Amelia has been great in helping me. She's great at communicating, being sure to listen to my needs and very polite. I would highly reccomend her as an essential to finding your next home.

Isabel · 29 July 2019

Agent replied

Dear Isabel, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Amelia is very responsive and professional. She replied to my every emails promptly and pro-actively sourced apartments according to my criteria. I would recomment her to my friends.

KW · 11 May 2021

Agent replied

Dear KW Mui, We are pleased to read you received a five star service from Amelia in our Kingston office. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team

1/5

Google

Many of the adverts of houses for sale are fake. The houses were sold long ago but they keep you on the phone to take your details and then spam you with run down properties

Laura · 26 October 2024

Agent replied · 22 October 2024

Dear Laura, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma

5/5

Google

A very professional service from the lettings department, helpful through every step of the way and always on hand to answer any questions. Thanks to Ben and Amelia from lettings.

G · 10 November 2020

Agent replied

Dear Gerard, Thank you for your kind words regarding our Kingston office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

The process of selling our family home was not straightforward however Hannah Berry took control and advised us every step of the way. Hannah is an asset to the company. Thank you Hannah.

S · 31 October 2019

Agent replied

Thank you for taking the time to write a review about the great service you received from our Kingston Upon Thames Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Isabella Briley recently helped me with my property search and she took on board all my needs/expectations and found some fantastic properties for me - I’m super grateful for all her help and her great communication skills.

Leah · 22 October 2025

5/5

Google

Dexter’s have really gone above and beyond helping me with my search for a rental property. Alex F. has been so great and personable making the whole experience a lot easier and it really feels like my preferences have been listened to.

Theya · 24 June 2024

Agent replied · 23 August 2024

Dear Theya, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. Dexters won Platinum in The Trusted Agent 2026 awards.

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