Dexters Kingston Upon Thames reviews

★★★★★ 5/5

Google

I recently sold my house through Dexters in Kingston. I was given regular feedback on viewings, as well as from people they had spoken to about my property. I was also impressed to have my preferences listened to for once, and took advice to view a properties from Chloe at Dexters that we weren't sure would work for us. We found the perfect house and managed to get the sale, solicitors and also mortgage sorted - thanks to the help of Darren Mason. Dexters gave us all the help we needed - even have movers to offer! I couldnt recommend enough.

CJ · 29 July 2019

★★★★★ 1/5

Google

I was very upset by my experience with Dexters, and have decided to discontinue my property search with them. I enquired about a property in the TW9 area, spoke to a representative from the Dexters Richmond branch about my preferences, and then scheduled viewings the following weekend. By the next business day, I received a plethora of emails and phone calls from 5 other Dexters agents, including two from this Kingston branch and one other from the Richmond branch. By the time the second Kingston branch representative phoned me, I was very upset at getting harassed with so many phone calls and emails. So, I asked for a note to be added to my account immediately, expressing how I did not want to be contacted by anyone at Dexters anymore. I was then still contacted by another agent from the Richmond branch, who sent me properties that I was already scheduled to view this weekend. The whole process has been very confusing and frustrating, and when I shared my complaint to the Shepherd's Bush branch, I was told by the manager that "This is how things are done. We have a shared contact system" and was not offered any real or tangible solutions. Needless to say, I was not pleased and will not be returning to Dexters for my property search.

Rosa · 29 July 2019

★★★★★ 4/5

Google

Dexters have been managing my house in Kingston since I started to work overseas in 2008. I've been very pleased with the service they provide. I get 6 monthly inspections of the house, in copious detail, and regular updates on any outstanding issues. I've only had one change of tenant in all that time and it was handled quickly and efficiently. The managers I've worked with, including particularly my current manager, Kayleigh McHugh, have been friendly and efficient, very easy to contact and work with and quick to deal with any outstanding issues. I'm happy to recommend Dexters to any prospective landlords.

John · 29 July 2019

★★★★★ 1/5

Google

Be very cautious when asking Dexters Kingston to value a house for sale. They did so for us in October 2017 and brought along a handful of brochures for comparable sales they had apparently made. We fact-checked the sold prices via the land registry and found that they had inflated the prices of all 3 properties for which they provided sold prices. House at £595k on Shortlands Road they claimed to have sold for asking price actually went for £565k, House on York Road claimed asking price of £515k actually went for £472.5k, Shortlands Road at £675k claimed 'just under asking price' actually went for £650k. This seems like very shabby practice to us and I would recommend avoiding them.

Michael · 29 July 2019

★★★★★ 5/5

Google

Worked with Jordan and the team for the first time, Jordan kept me in the loop and worked hard to find my partner and I the perfect tenants. Will recommend to friends.

Dorian · 29 July 2019

★★★★★ 5/5

Google

Superb service from both Amelia and Will, we were 3 properties short on a project with 2 weeks to go and nothing on the market!!. Will managed to find 3 properties that had been off market and persuade the landlords to let them to us, Amelia then pulled out all the stops to get them ready for my clients to move in on the agreed date. We will definitely be using them again for future projects in the Kingston area.

Spencer · 29 July 2019

★★★★★ 5/5

Google

Dexters Kingston have a fabulous sales team. I was on their books for sometime as I looked for the perfect flat and Chloe worked unstintingly to show me everything that could be a match. They really understood what I was after and Anne-Marie gave me excellent advice on pricing strategy and the behaviour of the local market. Sharm called me twice each week to update me on viewings on my flat and giving useful feedback. I cannot praise them enough for their hard work and commitment and would recommend them without reservation. Sue Sands

Susan · 29 July 2019

★★★★★ 5/5

Google

I received a call from Amelia, one of the letting agents at Dexters shortly after being disappointed by previous viewing with another letting agent and she sounded so positive and happy it gave me and my friend confidence in the properties she had to show us. Sure enough the properties were amazing and for around the same price as the previous letting agents. She was knowledgeable, helpful, kind and had a big smile at all times. Even though though the weather was awful. Top marks!

George · 29 July 2019

★★★★★ 5/5

Google

The Dexters lettings team did a great job in helping me find my new home and Thomas Lelyveld is worthy of particular praise. Tom's patience, professionalism and friendly attitude helped me immensely.

Steve · 29 July 2019

★★★★★ 1/5

Google

I am appalled at the way that Dexter’s Lettings in Kingston, is treating my friend a single mother due to no fault of her own. Dexter’s have made an error in letting a property, that they should not have let to her. According to them she is the one at fault and she has been passed from one person to another, alwhile the office have been deflecting the issue and not actually helping her or admitting they made an error. According to the manager the person who let her the property, is the top lettings negotiator in the office and knows what she is doing is to a professional level. Dexter’s are trying really hard not to pay out for their error, or resolve this issue where my friend may end up homeless.

Kate · 29 July 2019

★★★★★ 1/5

Google

Incredibly poor service. Gave them so many chances to rectify problems we have encountered. if you want someone to protect your property and your income find another agent. The first tenancy they failed to notice that the tenant didn’t pay for 4 months, failed to inspect the property, ignored complaints from my neighbours and when that ended the property it was wrecked (including grow bags being used to grow cannibis in bedrooms). They apologised and offered me free management for a year, blamed it on the girl looking after my property, found me a new person to deal with and found a tenant. I thought things would be better, this time when the tenancy was broken early they have been obstructive in the least to my gettting money back from my deposit to cover both damages and loss of rent. This is my only income and has left my child and I in a dangerous position financially. I should have never trusted them a second time but I was persuaded to give them a second chance. So foolish!!

Alison · 29 July 2019

★★★★★ 5/5

Google

Great dealing with Conor , he’s polite , professional and goes out of his way to help and make the process of purchasing your home an enjoyable and easy experience! Thanks Conor!

Natasha · 29 July 2019

★★★★★ 5/5

Google

My recent search in Kinston for a property the agent Ty was by far one of the best agents I have dealt with in not just this time round but for as long as I have been dealing renting. After speaking with him for a few minutes, he had an idea of what we were looking for and understood our standards so didn’t waste anyone’s time showing us properties that we wouldn’t like. All the properties that he showed us we loved. Great guy and made this rather stress process very easy for us.

Tommy · 29 July 2019

★★★★★ 5/5

Google

I've worked with Henry Forde of Quote 4 Drones for a couple of years - it's always a pleasure to deal with Henry & his team, & they're noted for securing interesting & unusual drone leads throughout the UK & beyond, as well as their excellent managed services offering. Highly recommended!

Richard · 21 June 2022

★★★★★ 5/5

Google

Taylor McNeil's professional approach brought clarity to our discussions with the owners. He always understood our requirements and took all negotiations within the remit we provided to him. His ethics in financial engagements brought comfort and assurance to our otherwise novice methods of house hunting.

Parvez · 26 March 2024

★★★★★ 5/5

Google

Its overall good experience. Kristian gray handling me he is super friendly and his guidance is superb.

Areeba · 22 May 2025

★★★★★ 5/5

Google

Josh helped my wife and I find a flat and was extremely helpful throughout the whole process.

Abdullah · 22 May 2025

★★★★★ 5/5

Google

Joe S. really helped me find what I was looking for. Great help at a stressful time.

Joe · 22 May 2025

★★★★★ 5/5

Google

Dexters was very helpful with the sale of our property. Frankie and Nina were very professional and answered our questions patiently. Many thanks for their service.

Ramesh · 10 March 2021

★★★★★ 5/5

Google

We have rent a house in Kingston through Dexter. Our agent, Sonia, was really efficient and she understood perfectly our needs from the very beginning. Everything was fast, efficient and easy.

Ruth · 29 July 2019

★★★★★ 5/5

Google

Thank you to Sonia De Abreu the lettings manager. We have worked with several agents before, but Sonia was particularly helpful and was always available to answer any questions I had.

Ornella · 29 July 2019

★★★★★ 5/5

Google

Harvey did a great job - proactive, problem solving and very responsive. Would recommend.

Adam · 22 June 2025

★★★★★ 5/5

Google

I’ve had the pleasure of Dexter’s helping me with my property hunting journey. I love the way that they curate a list of properties based on your requirements and preferences and then share that with you to choose from. Kelsey has done exactly that for me and I’m grateful.

Samratjit · 15 December 2023

★★★★★ 5/5

Google

An excellent drone team who provided professional results for large scale engineering drone requirements. What stood out for me was there professional approach when dealing with geographically sensitive areas across the UK. Quotes 4 Drones worked extremely well with all the major stakeholders throughout all projects. Highly recommended Drone team.

Leca · 21 June 2022