Trusted Agent profile · Kingston Upon Thames · Surrey

Verified

Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

Part of Dexters, see every office.

Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

2,192

Reviews on Google

This office

Reviews may appear on more than one platform.

Want Dexters to help?

Send Dexters a message.

What do you need help with?

Dexters will use your details to contact you about this. See our privacy notice.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

Dexters has just guided me through the tenant finding process with success. Sonia and her team have been friendly, professional and responsive and their expertise has served me well.

Georgina · 29 July 2019

Agent replied

Dear Georgina, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Amazing work from the lettings team at Kingston always keen to help and they stay in touch. A big thanks to Jordan and Sonia for making Blenhiem Gardens happen

Tom · 29 July 2019

Agent replied

Dear Tom, We are really pleased to read your positive review regarding the service from Jordan and Sonia at our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Amelia Davis is a fantastic letting agent! She has been extremely helpful throughout the whole process and very approachable. I can recommend Dexters at Kingston to anyone. Thanks Amelia

Barbara · 29 July 2019

Agent replied

Dear Barbara, We are really pleased to read your positive review regarding the service from our Kingston Upon Thames Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I had an excellent experience with Agent/especially lovely Sonia From start to finish, the entire process was handled with professionalism, transparency, and care. The team was incredibly responsive to all my questions and kept me informed every step of the way.

Ferdi · 22 July 2025

5/5

Google

Just worked with Amelia at the Kingston branch to get my flat rented out; super happy with her professionalism and responsiveness! Thank you!

Stephen · 8 May 2021

Agent replied

Dear Stephen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Stacie has been fantastically helpful when in need of urgent maintenace of the flat. She follows up and makes sure everythings okay afterwards, super happy with the service.

Ayah · 7 November 2019

Agent replied

Dear Ayah, We are really pleased to read your positive review regarding the service from our Kingston Upon Thames Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I have found Dexters especially Sonia extremely helpful, as a Landlord there are ups & downs Sonia has always come through to solve a problem. Well Done Sonia.

Frank · 31 October 2019

Agent replied

Dear Frank, We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Met Bella yesterday and she is so lovely and positive was a massive help

Jade · 22 May 2025

Agent replied · 22 October 2024

Dear Jade, Thank you for your review. Kind regards, Asma, Customer Relations Team

4/5

Google

Efficient and professional approach by the staff over many years. Excellent level of service.

Jc · 22 May 2025

Agent replied · 22 May 2026

Dear JC, Thank you for taking the time to rate your service with our Kingston office. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Horrible! Be careful before deal with this guys. I will give more details soon.

Metin · 22 May 2025

Agent replied · 22 May 2026

Dear Metin, I am sorry to read your 1* review comments. I understand that our Area Director has already been in touch to discuss this further with you. Kind regards, Asma, Customer Relations

4/5

Google

I dealt with Harley, who was really helpful in turning this from offer to completion despite several rounds of back and forth with the landlord. Would recommend

Jack · 10 March 2020

Agent replied

Dear Jack, Thank you for taking the time in providing such lovely comments about Harley in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

I had a great renting experience with the Kingston office of the Dexters, more specifically with Lucy Curtis. She is so kind, so helpful and so open about all the points about the property. At the end of the day, I rented a property with their help. I highly recommend them

Abdullatif · 24 August 2023

Agent replied · 23 August 2024

Dear Abdullatif, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have rented out our property through Dexters for many years, and we have always been impressed with the quality of service we've received from the team there - and I mean both the Lettings Team, and also their back office colleagues who manage the rental agreements and other aspects of our tenancies. They have good knowledge of the housing market, and are very pleasant and friendly to deal with. I can highly recommend!

Angus · 25 June 2020

Agent replied

Dear Angus, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Nick Mansons responded to my initial request and come out the following day to a property I wished to rent. Mansons experience and understanding of the type of people who wold be attracted to the property, along with their extensive local knowledge, allowed them to quickly assess the the market and make a recommendation on the most appropriate rental to charge. They also went to lengths to explain the process involved and also the modifications that were required to make the property meet legal requirements. They even offered to provide costed contractors to carry out these modifications if required. All in all a thoroughly professional service; I cannot commend them highly enough."

Roger · 9 August 2015

Agent replied · 9 August 2026

Roger many thanks for your feedback, hope we can be of service soon.

5/5

Google

Mansons have been handling the letting of our apartment in Beadnell for 3 years now and we couldn't recommend them more highly. They manage all our bookings through Holiday Lettings, dealing with guests efficiently and professionally whilst keeping us fully informed and checking in with us when there are any queries that need our input. They sort things out for us and are quick to respond to our emails and phone calls if we need any advice or want to book out the apartment for ourselves. As we live a distance from the apartment, their ability to smooth out the humps, bumps and issues that come with letting a holiday apartment is hugely appreciated; their service goes well above and beyond what you'd hope for and we really couldn't make it work without their help. Thank you,

James · 9 August 2015

Agent replied · 9 August 2026

James we really appreciate you taking time to leave a review of your experience of our service so far. This will be discussed with both the lettings and management team and they may contact you to discuss and get further feedback, which would be invaluable as holiday letting management is a relativley new part of our service. Many thanks. Nick

5/5

Google

I was recommended to use Mansons by a friend who has used them for years after less than satisfactory experiences with another agent. The team are excellent and are always on hand to answer any queries or questions I have. They manage my rental property and I have had no issues over the past five years. The service is completely hassle free and they take away the stress. I would not hesitate in recommending them to any landlord, whether large or small.

Matthew · 9 August 2015

Agent replied · 9 August 2026

Thanks very much for this Matthew! Always happy to help out in anyway possible!

4/5

Google

Found Dexters to be consistently proactive,polite and professional. Manager was full of ideas and strategies and always eager to communicate .Sales agents friendly and respectful (especially Chloe ).Recommended.

Julian · 29 July 2019

Agent replied

Dear Julian, I wanted to say thank you for your kind comments about the service you received from our Kingston office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

We rent out a property in Kingston through Dexters. Brilliant management team and specific thanks to Paul Ford; always professional and on top of our property (not literally!).

Richard · 29 July 2019

Agent replied

Dear Richard, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

We viewed a number of properties in and around the Kingston area on Saturday. Of the estate agents we met, Connor was comfortably the best prepared, most informed and sensible.

T · 4 March 2018

Agent replied

Dear Tom, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Kelsey adapted to my schedule to make sure I could view properties conveniently. She was helpful and proactive in finding a variety of locations and price points when I didn't know the area very well, listening carefully to our families' needs.

Veronica · 26 March 2024

Agent replied · 23 August 2024

Dear Veronica, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

Isabella Birley showed us two proprieties and gave us some very good advise.

Naseem · 22 May 2025

Agent replied · 9 December 2024

Dear Naseem, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

5/5

Google

Me and my friends made an application to rent a house. The agent was very helpful , he explained very we'll what documents we need and helped with great choices of houses based on our preferences.

Paulina · 24 June 2024

Agent replied · 23 August 2024

Dear Paulina, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

4/5

Google

Ben and the team worked really well to make this happen. Slight hiccup with loss of sale was quickly recovered and new buyer found. Thanks to all.

Tony · 23 September 2019

Agent replied

Dear Tony, We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Dexters have been great - Jessica has been very responsive and has really looked after us throughout the whole process. A pleasure to work with.

Harriet · 10 June 2020

Agent replied

Dear Harriet, Thank you for taking the time in providing such lovely comments about Jessica in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.

Want Dexters to help?

Send Dexters a message.

What do you need help with?

Dexters will use your details to contact you about this. See our privacy notice.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent