Trusted Agent profile · Kingston Upon Thames · Surrey

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Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,192

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

4/5

Google

Sonia and her team are extremely professional and reliable. Have used Dexters for rental and purchase and was very happy with the advice and support in both instances

Jocelyn · 4 March 2018

Agent replied

Dear Jocelyn, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Isabelle very welcoming and polite unfortunately the property was not entirely suitable as we have two dogs and didn’t realise the outside area was not secure

Jeanette · 17 November 2025

5/5

Google

I have been happy with the service Kelsey provided for me.

Orhan · 22 May 2025

Agent replied · 22 May 2026

Dear Orhan, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

In search of a property to rent, I came across Dexters. We’ve been dealing with Alex, who is very professional, responsive, polite and despite the high demand in lettings market, always ready to help.

Darja · 24 June 2024

Agent replied · 23 August 2024

Dear Darja, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

The service Katy provided was second to none. Her knowledge was vast, her valuations realistic and nothing was too much trouble for her. We would highly recommend her to anyone buying or selling a house.

Trevor · 6 June 2024

Agent replied · 6 June 2026

Thank you so much and for my flowers ❤️. Katy x

5/5

Google

I have used Mansons for about 9 nine years to manage a tenanted property. They have been extremely efficient and helpful, bringing things to my attention when necessary while taking the initiative and dealing with smaller things without troubling me. When work has been needed they have found cost effective solutions for the job. During that time I have only had one tenant and believe that Manson's service has kept both tenant and landlord happy!

Diana · 9 August 2018

Agent replied · 9 August 2026

Thank you very much for your support and business over the last 9 years Diana. If we can be of any help in the future please do not hesitate to ask. Debbie

5/5

Google

Brilliant company to deal with. Always available. Any questions is never too much to answer. Speedy and easy to use booking system. Staff extremely helpful, polite and accomodating. Very details inventory and checkout reports. Very highly recommended.

Angela · 26 July 2025

5/5

Google

After several months of trying (unsuccessfully) to sell my flat I made the decision to change agents and use Dexters. The experience could not have been more different as within 6 weeks they had found me a buyer, and Chloe and the rest of the staff in the Kingston office could not have more helpful in assisting me throughout the whole process. I would not hesitate in using them again in the future.

Claire · 29 July 2019

Agent replied

Dear Claire, Thank you for taking the time to leave your review. I am delighted to hear that Chloe and the Kingston Office achieved our aim of delivering a five star service. We would like to wish you the best of luck and would love the opportunity to work with you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Chloe is so good at showing you what you don't think you want. I live on in what I didn't think I wanted. Thank youu!

Ethan · 29 July 2019

Agent replied

Dear Ethan, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

The service provided by the lettings team and specifically Thomas Lelyveld was first rate. The help given was much appreciated and extremely helpful. Well done!

Amanda · 29 July 2019

Agent replied

Dear Amanda, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Many thanks to Abigail for everything that she did to secure our purchase. We are hugely appreciative of all of her support but I particularly want to thank her for finding the property in the first place. I doubt it would ever have …

Andy · 23 June 2022

5/5

Google

I had the pleasure of having Joshua Evans show me a beautiful home. He was very accommodating, great communication skills, he was also very helpful in showing me options of other houses. 10/10 would recommend.

Roanour · 25 May 2024

Agent replied · 23 August 2024

Dear Roanour, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Had a really good proactive experience working with Harvey B. he would send me great looking properties despite being a fussy buyer, and would always follow up and see what thought/ how I found the viewing, would recommend.

Ross · 26 March 2024

Agent replied · 23 August 2024

Dear Ross, We really appreciate you taking the time to leave such lovely comments about Harvey. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

Great communication and great service from start to completion. Highly recommend for a professional service and seamless sale. Thanks to Chelsea, Nina and John

Chantal · 1 November 2019

Agent replied

Dear Chantal, I am writing to say thank you for your kind comments about the service you received from our Kingston Upon Thames Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Bella showed me around a property and was very helpful

Hadley · 22 May 2025

Agent replied · 22 May 2026

Dear Hadley, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

10/10 experience with Isabella. She’s fast, lovely and very professional.

Sara · 22 May 2025

Agent replied · 9 December 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Had the most positive experience with Dexters in Kingston. Dealt with an extremely knowledgeable and charming gentle Gary Oliver. My entire home buying journey with Dexters has been seamless from start to end.

Susie · 24 June 2024

Agent replied · 23 August 2024

Dear Susie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I have been dealing with Emily Healey at Dexters Kingston. She has been extremely responsive, friendly and informative. She was excellent at understanding my requirements for a property and understood the local area.

Natalie · 24 June 2024

Agent replied · 23 August 2024

Dear Natalie, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

had such a brilliant experience with Dexters. I was on the market with another agent for a while, which didn't prove fruitful. Natalia in the office had kept in touch throughout my time on the market, super keen to help! we decided to give Dexters a go and they had an offer for us generated in 2 weeks!! great service and highly recommend them - will definitely use again in the future.

Peter · 23 September 2019

Agent replied

Dear Peter, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Joshua E has been extremely helpful with our search for a new home. Really couldn’t recommend him enough. If you get the opportunity to ask for someone to help with your search - ask for Joshua!!

Charlotte · 25 April 2024

Agent replied · 23 August 2024

Dear Charlotte, We really appreciate you taking the time to leave such lovely comments about Joshua. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

Thanks Ben Surman for the professional and excellent work. He is so helpful and knowledgeable. Thanks again Ben!!

Alice · 5 June 2021

Agent replied

Dear Alice. We are pleased to read you received a five star service from Ben in our Kingston office. We hope that we can assist you again in the future. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Lucy was very accommodating throughout the renting process and always got back to my queries very prompt. Would defiantly use again in the future!

Samantha · 29 July 2019

Agent replied

Dear Samantha, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Great experience with Dexters Kingston! I dealt with Sonia and her team who let the apartment for the asking price. Thumbs up all round!

Helen · 29 July 2019

Agent replied

Dear Helen, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

I have been working with Emily Terry from Dexters Kingston Estate Agent, with regards to a purchase and Emily has been extremely helpful with expediating the process by chasing solicitors and brokers. She has responded to all enquiries, providing a response within 24 hours and is very professional and proactive.

Noor · 21 May 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.

Want Dexters to help?

Send Dexters a message.

What do you need help with?

Dexters will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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