Trusted Agent profile Β· Kingston Upon Thames Β· Surrey

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Dexters Kingston Upon Thames reviews

β˜…β˜…β˜…β˜…β˜… Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,192

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

Great service by Sonia and her team from finding a tenant in super quick time to looking after the whole process through to check in. Many thanks!

Beechfield Β· 29 July 2019

Agent replied

Thanks for your review and its brilliant to see we have achieved another 5 star rating. Sonia and the team will be so pleased to read your comments. Feedback is really appreciated in recognition of a job well done, so thanks for taking the time to post this. Kind regards, Sam Farnan, Customer Relations Team.

5/5

Google

Professional and friendly service, quickly got into a new property with no fuss. Big thanks to Paul, Amelia and the rest of the team at the branch.

Tony Β· 29 July 2019

Agent replied

Dear Tony, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Fantastic service from the whole sales team but especially Nina and Gemma who worked hard to get my sale through under difficult circumstances once it was agreed.

Paul Β· 29 July 2019

Agent replied

Dear Paul, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

I have been a landlord of Dexters Kingston for a number of years and Jordan and the team never cease to impress! Keep up the excellent work

Tom Β· 29 July 2019

Agent replied

Dear Tom, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I've dealt with Sonia De Abreau who has been personable and efficient. I am happy with the services offered by the Kingston office and particularly with Sonia.

Pallu Β· 29 July 2019

Agent replied

Dear Pallu, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

We have been incredibly impressed with the service Dexters provided us. We have quite a bit of experience with estate agents and Dexters Kingston have been head and shoulders above the rest. They were spot on with their valuation (different from all others we got) and everyone in the team are professional, courteous and well-informed. They got us the price we needed and were excellent at driving things forward and keeping us updated. Highly recommended.

Emily Β· 29 July 2019

Agent replied

Dear Emily, we really appreciate you leaving such a great review and the team will be so pleased to read your comments. We do believe that we are the best and it is fantastic to get the recognition and the 5 stars that we are always striving for. All the best and thanks again. Kind regards Sam Farnan, Customer Relations Team

5/5

Google

I had the pleasure of selling my house with dexters. The team worked hard to find me a buyer in a short space of time. I was kept up to date consistently with feedback and throughout the sale by Natalia who actually valued my home at the start. I highly recommend her and the team. I will be using the Dexters Kingston again when I come to sell in the next couple of years. Thanks!!

Karl Β· 29 July 2019

Agent replied

Dear Karl, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Have recently given my property to Dexter’s in Kingston, for them to let out, and honestly can’t fault them. β€˜Josh’ who has being dealing with my property from start to finish has done a brilliant job. Thank you πŸ‘ŠπŸΌ …

Keyvan Β· 26 March 2024

Agent replied Β· 23 August 2024

Dear Keyvan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters sales team in Kingston have been fantastic. Ben Williams has been really helpful, great support and advice. I will be recommending to friends and family!

James Β· 10 November 2019

Agent replied

Dear James, Having read your review, we would like thank you for your feedback about our Kingston Upon Thames Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Served by Agent Kelsey Hargan. Great service and fast respond, Well done!

Rachel Β· 22 May 2025

Agent replied Β· 22 May 2026

Dear Rachel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

1/5

Google

give lucy a raise; everyone else should be put back into training.

Roze Β· 22 May 2025

Agent replied Β· 22 May 2026

Dear Roze, Thank you for taking the time to rate your service with our Kingston office. Kind regards, Asma

5/5

Google

Good customer service and overall good experience talking to customer rep Isabella.

Sarath Β· 22 May 2025

Agent replied Β· 22 May 2026

Dear Sarath, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Nikesh has had an impressive knowledge of the market and this specific property and its surrounding area. There wasn't a question I had that he couldn't answer and he explained every detail thoroughly. I can only recommend him.

MΓ³nika Β· 25 April 2024

Agent replied Β· 23 August 2024

Dear MΓ³nika, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

4/5

Google

Dexters came highly recommended and they didn't disappoint! They were responsive, helpful and effective in dealing with all aspects of the letting process. We are but a few months into this buy-to-let journey, but so far so good...

Willem Β· 25 April 2024

Agent replied Β· 23 August 2024

Dear Willem, Thank you for leaving a 4 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

1/5

Google

I encourage all tenants to familiarise themselves with their legal rights. Always request written documentation, keep a record of all communications, and do not hesitate to seek advice if something feels unfair or poorly handled. Your peace of mind and well-being matter.

Flavia Β· 10 June 2025

5/5

Google

Ben is quick off the mark and very responsive. A pleasure working with him to find a home. (Tracey Stretton)

Jonathan Β· 3 June 2021

Agent replied

Dear Jonathan, It’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Jess has been great, guiding us through our purchase and always responding very quickly. Thanks to her we are buying our dream place!

Nicola Β· 11 September 2020

Agent replied

Dear Nicola, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Just like to say a big thanks to Kirk Smith. He was amazing throughout our purchase and his professionalism was second to none. Will be recommending.

Lucy Β· 29 July 2019

Agent replied

Dear Lucy, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I used Dexter Kingston to buy my flat and rent out, for the five years I had them I never missed one days rent. They are very professional and work well between departments, they made move in and out smooth and trouble free. This time Sonia found a new tenant within a week once the previous tenant gave notice. I am totally happy with their service and will continue use them as my agent.

Junning Β· 29 July 2019

Agent replied

Dear Junning, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Outstanding! Chloe was very friendly and professional. She really understood what I was looking for and found me many great properties to look at. Highly recommended.

CAT Β· 29 July 2019

Agent replied

Dear Alex, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Hannah is fantastic, so dedicated, fastidious, and willing to go the extra mile. Definitely recommend her to anyone looking to buy a house in the area!

Chris Β· 29 July 2019

Agent replied

Dear Chris, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Working with Amelia from Dexters Kingston was a pleasant experience and searching for our property felt easy and professional. Would recommend for students! Thank you! x

Cleo Β· 29 July 2019

Agent replied

Dear Cleo, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Best estate agents I rented an apartment from. Always helpful and quick to respond. Penny Clarke was our property agent and she did a stellar job.

Rimvydas Β· 29 July 2019

Agent replied

Dear Rimvydas, Having read your review, we would like thank you for your feedback about our Kingston Upon Thames Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Dexters Kingston, Harley was very friendly, helpful and efficient. We rented a place and paper work are ready within 3 days. Much appreciated! From Slyvia

Yuen Β· 7 December 2019

Agent replied

Dear Yuen, Thank you for your review regarding your experience with our Kingston Upon Thames Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

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Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.

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