Trusted Agent profile · Kingston Upon Thames · Surrey

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Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,192

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

I had the pleasure of dealing with Dexters on the sale of my property. It started off with a quick visit to their office where I had a in depth conversation about the market with Natalia. The next week I asked Natalia to come value my home. I wont lie I had the usual suspect estate agents come round also however Natalia was by far the most approachable and honest. Two weeks later I instructed Dexters to sell my home. The process was very smooth and I was kept up to date on what the team were doing in order to get my home sold. The feedback I received was very honest and informative. I received three offers from Dexters within the space of 3 weeks, one of which I accepted. I am now happily in my new home thanks to the team in Kingston. I cant recommend Natalia and the team enough. I will be advising my friends and colleagues to look Dexters up. Thanks again!!

Henry · 29 July 2019

Agent replied

Dear Henry, We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Ameila Davis helped our family secure the rental of a wonderful new home with minimal fuss and stress. She was always promptly responsive and kept me informed whenever a property that met our very particular criteria came on the market and once we had found a place, her professionalism and customer service ensured we were able to get all the terms agreed and paperwork completed with little to no fuss. Amelia was most helpful throughout the journey of finding a new home and I cant thank her enough !!

Christy · 29 July 2019

Agent replied

Dear Christy, Thank you for taking the time to write a review about the great service you received from our Kingston Upon Thames Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

My first impression was not great. I was assigned to an agent who got details and everything wrong. However upon calling back after a month I was assigned to Beckie who was great, showing us round lots of properties and telling us about the local area. All were well priced and within our budget so overall a great experience. Amelia then handled the process of our offer which was much faster than other agents, we went from giving our offer to having a place secured within a few hours. Overall a great experience!

Dan · 29 July 2019

Agent replied

Dear Dan, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Today I spoke with Baljit Birdi… Member Services Helpline Advisor and she was super helpful. Was very polite and knowledgeable and didn't make me feel like I was being rushed to get off the phone.

The · 11 March 2026

Agent replied · 11 July 2026

Thank you for this great review, we will be sure to let Baljit know.

5/5

Google

Isabella is really nice and helping, overall I’m very satisfied with Dexters, really great and fast communication

Tetiana · 22 May 2025

Agent replied · 22 October 2024

Dear Tetiana, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Recently worked with Bella to find a property she was extremely helpful and had amazing customer service!

Izabele · 22 May 2025

Agent replied · 22 May 2026

Dear Izabele, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Joshua Evans kept providing me with the information about new properties. He is very helpful. Much appreciated!!

Rex · 22 May 2025

Agent replied · 22 May 2026

Dear Rex, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Emily Healey recently managed the progression of my purchase and I can honestly say she was excellent and without her it would have been a nightmare.. we were in a frustrating spot with the sellers solicitor being very very unresponsive and Emily pushed things through and was always highly responsive and very pro active which is exactly what you need in this process. Thank you!

Rachael · 22 May 2025

Agent replied · 22 May 2026

Dear Rachael, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Emily. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Had a really good experience with a lettings negotiator Mia hicks, she was so helpful and really friendly. Would recommend x

Mia · 24 June 2026

Agent replied · 25 June 2026

Dear Mia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Had a fantastic experience with Mia in the lettings team. Was really helpful with any questions we had and on viewings

Kate · 24 June 2026

Agent replied · 25 June 2026

Dear Kate, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I’ve been working with Isabella Briley while searching for accommodation from overseas, and I’m truly grateful for her prompt attention and consistent support throughout the process. She has been incredibly responsive despite time zone …

M · 8 March 2026

Agent replied · 24 March 2026

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Isabella. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

A big Thankyou to Joe Syrett from Dexter’s for aiding me with our rental search. He was very well informed and helpful in terms of tending to our requirements. Would highly recommend Joe to anyone property searching as well as Dexter’s. 👌 …

Lucas · 25 April 2024

Agent replied · 23 August 2024

Dear Lucas, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

⭐️⭐️⭐️⭐️⭐️ Absolutely amazing service from Saphire at Rello! Since Saphire took over our case, the whole process of buying our first home has been completely smooth and stress-free. Every time I’ve called, she’s picked up within the first three rings, always friendly, reassuring, and on top of everything. She’s kept in touch with me every single day, updating me on progress and making sure I understood every step. I couldn’t be happier with how everything has gone. In fact, I’ll genuinely be sad when the process is complete, mainly because it means I won’t get to speak to Saphire anymore! She’s been an absolute star and a huge credit to Rello. Highly recommend her to anyone looking for a calm, professional, and caring experience during what can be such a stressful time.

Andi · 14 November 2025

5/5

Google

Thanks to Kelsey for her proactive support during our search for a rental property!

Jan · 22 June 2025

Agent replied · 22 May 2026

Dear Jan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Had the most amazing experience with Bella would recommend her to anyone! So friendly, attentive and really helpful stood out from all other estate agents I dealt with

Georgina · 30 April 2026

Agent replied · 7 May 2026

Dear Georgina, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Amelia Davis Senior Lettings Consultant Dexters Kingston office has been assisting me constantly as far as my property search is concerned. Amelia is a pleasure to work with since she is an active listener. She takes her time understanding our renting needs and caters her plans accordingly. As an individual, Amelia is polite, inquisitive and proactive. She has always been a great support for arrangement of viewing m . negotiations and accomplishes everything with a noticeable degree of integri.

Manish · 29 July 2019

Agent replied

Dear Manish, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

The entire team at Dexters made my process of renting an apartment so much more easier and hassle free. Special mention and thank you to Lucy for bearing with me and answering all my calls and resolving my queries to my satisfaction. I am also particularly grateful to Paul who has been very responsive towards minor issues that i have had as part of my movement and ensuring that those get sorted at the earliest possible. Thank you Dexters!!

Sudarsh · 29 July 2019

Agent replied

Dear Sudarsh, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review regarding the service you received from Lucy and the team. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Isabella has been professional and helpful in my dealings with her.

C · 22 July 2025

Agent replied · 23 August 2024

Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

We had a fantastic experience working with Ayca and Amy at Dexters Kingston. They were incredibly proactive throughout the entire process of securing our rental property. …

Himanshu · 4 May 2026

Agent replied · 7 May 2026

Dear Himanshu, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Joe Syrett is an extremely goof estate agent, I wouldn't want to work with anyone else!

Jack · 22 May 2025

Agent replied · 22 May 2026

Dear Jacl, Thank you for your kind comments regarding Joe and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

I had an excellent experience with Dexters as a buyer. From start to finish, they were professional, attentive, and genuinely invested in making the process as smooth as possible. The communication was clear, any questions I had were promptly answered, and they kept me updated every step of the way. Harvey Barton, in particular, was very proactive and really helped to facilitate the purchase smoothly.

Amad · 22 May 2025

Agent replied · 9 December 2024

Dear Amad, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Harvey is helpful, efficient, knowledgeable, always cheerful and responsive. Makes home searching so much more enjoyable.

J · 22 May 2025

Agent replied · 22 May 2026

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

just had a lovely chat with Lisa Barber. Needed advice on company and personal membership, she was polite and professional and knowledgeable and told me everything i needed to know!

Guy · 11 April 2026

Agent replied · 11 July 2026

Thanks for sharing your experience and we have shared your feedback with the team so they can pass it on to Lisa.

5/5

Google

We had a great experience from start to finish. Alexi was great at sorting out the flat viewing for us, offering evening viewings as an alternative option, he was also fantastic when we went to sign the paperwork. The real estate agent (sorry I forgot your name) was great as well, knew what he was talking about, personable and definitely approachable. They did their best to accommodate us seeing as we had a very inflexible move in date and time. Just a fantastic experience from start to finish, thank you for everything!

Katrina · 9 August 2018

Agent replied · 9 August 2026

Thank you very much for your review. I hope you are both enjoying your new start in your rental property in Heaton. Thank you for choosing Mansons Lettings & Property Managment, it was a pleasure helping you find the flat, many thanks, Alexi.

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Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.

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Send Dexters a message.

What do you need help with?

Dexters will use your details to contact you about this. See our privacy notice.

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